Marriott Vacations Worldwide
7812 Palm Parkway,
Orlando, 32836, FL,
United States
Orlando, 32836, FL,
United States
1 407-206-6000
Leisure and Hospitality
Marriott Vacations Worldwide Technographics
Marriott Vacations Worldwide Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marriott Vacations Worldwide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22300 Marriott Vacations Worldwide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marriott Vacations Worldwide has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2017, IPsoft Amelia AI Platform for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marriott Vacations Worldwide is running and its propensity to invest more and deepen its relationship with Workday , IPsoft , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marriott Vacations Worldwide revenues, which have grown to $3.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marriott Vacations Worldwide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marriott Vacations Worldwide Tech Stack and Enterprise Applications
Marriott Vacations Worldwide HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, Marriott Vacations Worldwide implemented Workday Absence Management. Workday Absence Management was deployed as the company’s Absence and Leave Management solution to centralize leave tracking and standardize absence policies within its Workday HRIS environment.
The implementation configured core Absence and Leave Management capabilities including absence plans, accrual engines, eligibility rules, time off request and approval workflows, manager and employee self service, absence balances and reporting. Configuration work emphasized policy modeling for multiple leave types and automated approval chains to align manager approvals with HR rules.
The Workday Absence Management instance was operated within the broader Workday suite and configured to align with Workday Payroll and Workday Time modules, ensuring leave events were reconciled with payroll processing and timekeeping records. Operational ownership rested with HRIS Systems Admin and the Time and Absence Manager roles, providing day to day administration and policy maintenance across HR, payroll and timekeeping functions.
Governance was structured through role based security, defined approval workflows and HRIS configuration controls, with the HRIS team responsible for ongoing updates to absence plans and rules. Documentation and configuration stewardship were maintained by the Systems Admin and HRIS manager to support compliance with company leave policies.
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Benefits Administration | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Marriott Vacations Worldwide AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IPsoft | Legacy | IPsoft Amelia AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Marriott Vacations Worldwide deployed IPsoft Amelia AI Platform on its website. The deployment uses IPsoft Amelia AI Platform as a Chatbots and Conversational AI solution to provide conversational self service on web channels, with an initial focus on candidate and visitor interactions on the corporate careers pages.
The implementation centers on a web based virtual agent configured with natural language understanding, intent classification, and scripted conversational workflows. Configurations emphasize common HR and recruitment use cases such as job search guidance, application assistance, and answers to frequently asked questions, using the IPsoft Amelia AI Platform to capture user inputs and drive back end conversational flows.
Operational coverage is scoped to the company website and careers site, impacting recruitment and candidate experience functions within Marriott Vacations Worldwide. The deployment is provisioned as a front end web conversational layer, handling first line inquiries and routing complex or sensitive issues to human recruiters through established contact channels.
Governance for the conversational agent includes centralized content management and iterative workflow refinement, with ongoing tuning of intents and responses to align with corporate messaging and compliance requirements. Escalation and handoff processes were defined to ensure consistent recruiter involvement when automated responses reach policy or complexity thresholds.
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Marriott Vacations Worldwide Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Marriott Vacations Worldwide deployed Zoom to standardize real time communications across corporate and property teams, adopting Zoom as its primary Audio Video and Web Conferencing platform. The deployment targeted enterprise collaboration use cases, positioning Zoom to manage scheduled video meetings, ad hoc team calls, screen sharing, and virtual participant orchestration for crossfunctional groups.
Configuration emphasized centralized administration and policy controls through the Zoom admin console, including role based account provisioning and meeting security settings consistent with enterprise conferencing practices. The implementation leveraged standard Zoom capabilities for meeting management, recording, and participant controls, and was aligned with existing calendaring and scheduling workflows to support reservations and operational coordination across business functions.
Marriott Vacations Worldwide also operates the IPsoft Amelia AI Platform on its public website for customer facing conversational experiences, while Zoom provides the internal audio video layer for employee collaboration and virtual meetings. Governance structured around centralized conferencing policy and administrative oversight guided rollout priorities and ongoing platform management, with Zoom serving as the named application for Audio Video and Web Conferencing across the organization.
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Marriott Vacations Worldwide CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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Marriott Vacations Worldwide SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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Marriott Vacations Worldwide TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2018 | 2018 |
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Marriott Vacations Worldwide IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Marriott Vacations Worldwide
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Apps Being Evaluated by Marriott Vacations Worldwide Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marriott Vacations Worldwide IT executives and key decision makers. This section highlights Marriott Vacations Worldwide's latest recorded technology evaluations, including DailyPay for Earned Wage Access on 2025-11-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marriott Vacations Worldwide digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Marriott Vacations Worldwide Technographics
Marriott Vacations Worldwide is a Leisure and Hospitality organization based in United States,
with around 22300 employees and annual revenues of $3.28 billion.
Marriott Vacations Worldwide operates a diverse technology stack with applications such as
Workday Absence Management, IPsoft Amelia AI Platform and Zoom,
covering areas like Absence and Leave Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Marriott Vacations Worldwide has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, IPsoft and Zoom Video Communications.
Marriott Vacations Worldwide recently adopted applications including
Acoustic Analytics (formerly IBM Tealeaf) in 2020, Medallia Kampyle in 2020 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marriott Vacations Worldwide’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marriott Vacations Worldwide’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marriott Vacations Worldwide technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.