Moon Township, 15108, PA,
United States
Mastech Digital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mastech Digital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1663 Mastech Digital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mastech Digital has purchased the following applications: Bullhorn Applicant Tracking System and CRM for Applicant Tracking System, Candidate Relationship Management in 2018, GoDaddy Webmail for Collaboration in 2017, Freshservice for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mastech Digital is running and its propensity to invest more and deepen its relationship with Bullhorn , Sterling Talent Solutions , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mastech Digital revenues, which have grown to $222.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mastech Digital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bullhorn | Legacy | Bullhorn Applicant Tracking System and CRM | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Mastech Digital deployed Bullhorn Applicant Tracking System and CRM as its Applicant Tracking System,Candidate Relationship Management solution and instrumented the Bullhorn Applicant Tracking System and CRM on its corporate website to capture candidate submissions and manage inbound talent. The implementation positions Bullhorn as the central applicant tracking and candidate relationship platform, supporting standard ATS and CRM functions such as job posting and distribution, resume parsing and candidate profile management, candidate sourcing and pipeline orchestration, and communication tracking across recruiter workflows.
Operational coverage centers on talent acquisition and staffing operations, where the Bullhorn Applicant Tracking System and CRM is used to funnel website career page applications into structured candidate records and recruiting pipelines. Governance and process controls were applied to standardize intake forms and recruiting workflows, and configuration focused on CRM contact management and staged applicant pipelines to support recruiter collaboration and candidate engagement. Integrations are limited to the public website for candidate capture and the ATS CRM data model, with the deployment functioning as the primary system of record for candidate lifecycle and recruiter activity tracking.
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BackGround Screening | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Mastech Digital implemented GoDaddy Webmail in the Collaboration category to provide domain-hosted email services exposed on their website. The deployment uses GoDaddy Webmail as a cloud-hosted, browser-accessible webmail platform, providing mailbox hosting, a webmail interface, administration for domain mailboxes, and email routing for the corporate domain. GoDaddy Webmail is provisioned to handle inbound and outbound mail for the company domain and includes standard mail protocols and spam filtering capabilities common to hosted webmail services.
Configuration work centered on provisioning domain mailboxes, configuring DNS MX records and mail routing, and embedding webmail access points and mailto links on the public site. Operational scope aligns with corporate email and external communications tied to the website, with mailbox administration and user account lifecycle managed through the GoDaddy control plane. Governance follows standard email account provisioning workflows administered by Mastech Digital IT, including account creation, alias management, and basic security settings within GoDaddy Webmail.
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Collaboration | Collaboration |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Mastech Digital deployed Freshservice as its IT Service Management application to support IT operations and centralized service desk functions. Freshservice is surfaced on the Mastech Digital website to provide self-service ticketing, knowledge base access, and public-facing support intake flows.
The Freshservice implementation centers on core IT Service Management workflows, including incident management, a service catalog and request fulfillment, asset management, and change control, using Freshservice automation and workflow orchestration to standardize ticket routing and approvals. Configuration emphasizes role-based service agent interfaces and requester-facing portal pages to separate internal IT workflows from public support experiences.
Operational scope concentrates on IT and end-user support across Mastech Digital, consolidating inbound requests through the website portal and enforcing SLA-driven triage and escalation processes. Governance focuses on IT ownership of configuration and knowledge management, with formalized workflow definitions and role permissions to maintain service desk consistency and portal content accuracy.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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