Matalan
Perimeter Road, Knowsley Industrial Park, Knowsley,
Liverpool, L33 7SZ,
United Kingdom
Liverpool, L33 7SZ,
United Kingdom
44 33 3004-4444
Retail
Matalan Technographics
Matalan Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Matalan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11250 Matalan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Matalan has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2013, Shine Live Video Interviewing for Video Interviewing in 2017, Oracle Micros Retail J for Point Of Sale in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Matalan is running and its propensity to invest more and deepen its relationship with Microsoft , Shine Interview , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Matalan revenues, which have grown to $1.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Matalan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Matalan Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Matalan implemented Microsoft Dynamics NAV as an ERP Financial application to support a targeted new store deployment. The project was managed under Microsoft as the vendor and focused on bringing core finance and store transactional capabilities into the retail footprint for the new location.
Microsoft Dynamics NAV was configured to cover standard ERP Financial workflows including general ledger, accounts payable and receivable, inventory valuation, and procurement flows aligned to retail replenishment cycles. The implementation was aligned with retail transaction processing, with configuration work to adapt NAV financial modules to store-level posting and inventory reservations.
The deployment paired Microsoft Dynamics NAV with LS Retail for store-level retail operations, reflecting a combined solution architecture where LS Retail orchestrated point of sale and store transaction capture while NAV provided centralized financial and inventory ledgering. Operational coverage centered on the new store and connected back to corporate finance and inventory processes, establishing end to end transactional continuity between the storefront and financial ledgers.
Governance was organized around a store rollout model, with change controls focused on store opening procedures, transactional cutover, and financial posting policies to ensure consistent accounting treatment. The initiative emphasized aligning retail operational workflows with ERP Financial controls and establishing runbook procedures for ongoing store provisioning and financial reconciliation.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shine Interview | Legacy | Shine Live Video Interviewing | Video Interviewing | HCM | n/a | 2017 | 2017 |
In 2017, Matalan implemented Shine Live Video Interviewing to support Video Interviewing for its recruitment function. The retailer evaluated several vendors and selected Shine in early 2017 based on functionality, candidate experience, and client support.
The implementation centralized asynchronous video interview invitations, candidate response tracking, and an automated text messaging capability that sends SMS prompts to invited candidates. Shine Live Video Interviewing was configured to improve invite email deliverability and to present recorded candidate responses for on-demand review, enabling hiring managers to assess candidate fit without scheduling synchronous screening calls.
Operational coverage included Matalan recruitment teams and hiring managers supporting hiring across its network of 227 UK stores and 31 international stores, and integration into the assessment centre workflow by providing pre-assessment video screenings. The platform supported high-volume invite workflows, with the recruitment team sending video interview invitations to 50 to 60 candidates per role to expand initial candidate screening throughput.
Governance and process changes focused on shifting screening work from telephone scheduling to asynchronous video screening, with the recruitment team and hiring managers adopting review workflows for recorded responses. Senior Recruitment Advisor feedback emphasized reduced time spent on CV review and screening calls, higher candidate engagement, increased attendance at assessment centres, and higher video interview completion rates after Shine Live Video Interviewing was put into use.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Micros Retail J | Point Of Sale | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Matalan deployed Oracle Micros Retail J as its Point Of Sale solution. The rollout centralized store-level transaction processing and real-time sales capture across its estate of 217 stores, establishing a consistent checkout and reporting backbone for retail operations.
Oracle Micros Retail J was configured to support core POS capabilities including transaction processing, stock level monitoring, till management, rota scheduling, and customer loyalty capture to the Matalan card and central customer database. Oracle Micros Retail J recorded item-level sales and promoted secure card processing at point of sale, enabling downstream retail analytics and store operations control.
The implementation integrated with peninsula barcode management software and Phoenix II barcode scanners at each till point to validate product barcodes and promotion codes, and with Numero for store performance reporting that produces hourly and daily totals and comparative graphs for head office analysis. Matalan also used Remote Pensoft as the hosted payroll system, accessed by HR to process payroll and calculate taxes from national insurance numbers, while POS transaction and inventory data were aggregated into a central reporting store for cross-system visibility.
Operationally the deployment affected store operations, head office analytics, and HR payroll processes, shifting routines from manual recording to electronic sales capture, automated reporting for cross-store comparison, and centralized rota and till management. The solution captured customer purchase histories on the Matalan card and in the database and reduced time spent on manual checkout and reporting tasks as described in project sources.
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Retail Management | ERP Services and Operations |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Sourcing | Procurement |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Matalan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Matalan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Matalan Technographics
Matalan is a Retail organization based in United Kingdom,
with around 11250 employees and annual revenues of $1.54 billion.
Matalan operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Shine Live Video Interviewing and Oracle Micros Retail J,
covering areas like ERP Financial, Video Interviewing and Point Of Sale.
Matalan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Shine Interview and Oracle.
Matalan recently adopted applications including
THG Ingenuity in 2023, Elastic Email API in 2023 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Matalan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Matalan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Matalan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.