Mawarid Holdings
22nd Floor, Nation Towers, Corniche Road,
Abu Dhabi, x,
United Arab Emirates
Abu Dhabi, x,
United Arab Emirates
971 2 2048100
Banking and Financial Services
Mawarid Holdings Technographics
Mawarid Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mawarid Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Mawarid Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mawarid Holdings has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Microsoft 365 for Collaboration in 2018, Freshservice for IT Service Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mawarid Holdings is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mawarid Holdings revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mawarid Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mawarid Holdings Tech Stack and Enterprise Applications
Mawarid Holdings ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Mawarid Holdings implemented Oracle Cloud ERP as an ERP Financial solution across its group companies in the United Arab Emirates. The deployment centered on Oracle Fusion ERP Applications in a cloud environment to centralize financial processes for the holding company and subsidiary entities.
Configuration and module work focused on core financial capabilities typical of ERP Financial implementations, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and multi-entity consolidation. Implementation tasks included chart of accounts modeling, business rule configuration, intercompany processing setup, and the design of system-led financial close and reporting workflows.
Operational coverage extended across finance, treasury, accounting, and procurement functions for group companies, with the cloud deployment enabling shared services orchestration and standardized transactional processing across sites. The program used Oracle Cloud ERP as the enterprise financial backbone while supporting consolidated financial control and statutory reporting for the group.
Governance and run operations were led by an Oracle Fusion ERP Applications Implementation and Support Lead who managed Oracle Fusion support functions, internal IT teams, and third-party support vendors. Project responsibilities included initiation, planning, execution, and controlling, along with designing new business solutions, system configurations, and ongoing support to assist group companies in their digital transformation efforts.
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Mawarid Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Mawarid Holdings implemented Microsoft 365 to address Collaboration across its banking and financial services operations. The deployment established a cloud tenant of Microsoft 365 to provide unified productivity and communication capabilities for the enterprise.
The implementation centered on core Microsoft 365 modules including Exchange Online for corporate email, Microsoft Teams for real time collaboration and meetings, SharePoint Online for document management and intranet content, OneDrive for Business for personal file storage, and the Office productivity suite. Configuration work emphasized tenant level settings, mailbox and site provisioning patterns, Teams governance, and policy-driven information protection typical of enterprise Collaboration deployments.
Operational architecture integrated Microsoft 365 with the company identity fabric, leveraging Azure Active Directory based access controls and role based administration to centralize authentication and administrative segregation. Mawarid Holdings references and uses Microsoft 365 on their website, indicating public facing integration points or embedded Microsoft 365 assets, and the rollout was positioned to cover enterprise collaboration needs across corporate functions with tenant level governance and compliance controls.
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Collaboration | Collaboration |
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2021 | 2021 |
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Mawarid Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2023 | 2023 |
In 2023, Mawarid Holdings deployed Freshservice as its IT Service Management solution. Freshservice is implemented on Mawarid Holdings' website to provide a web-based self-service entry point for incident reporting and service requests, aligning the IT Service Management application with a portal-driven intake model. The deployment centers on centralizing ticket intake, publishing a service catalog, and exposing a knowledge base to both employees and portal users.
Configuration emphasizes standard IT Service Management modules including incident management, knowledge management, service catalog, asset management, and change management, reflecting typical ITSM functional scope. Automation and workflow orchestration are applied to route tickets, apply prioritization rules, and escalate incidents according to defined SLAs, while Freshservice serves as the central platform connecting web intake to IT operations. Mawarid Holdings Freshservice IT Service Management supports IT operations and service desk functions across the organization, streamlining request handling and knowledge dissemination.
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Mawarid Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Mawarid Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director Of Finance and Administration | Director | Finance | |
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IT Manager | Manager | IT | |
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Procurement Officer | Manager | Procurement | |
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Group Head Information Technology | Director | IT | |
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Apps Being Evaluated by Mawarid Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mawarid Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mawarid Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Mawarid Holdings Technographics
Mawarid Holdings is a Banking and Financial Services organization based in United Arab Emirates,
with around 11000 employees and annual revenues of $2.00 billion.
Mawarid Holdings operates a diverse technology stack with applications such as
Oracle Cloud ERP, Microsoft 365 and Freshservice,
covering areas like ERP Financial, Collaboration and IT Service Management.
Mawarid Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Freshworks.
Mawarid Holdings recently adopted applications including
Freshservice in 2023, CodeTwo Email Signatures in 2021 and Oracle Cloud ERP in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mawarid Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mawarid Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mawarid Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.