MDacne
548 Market Street,
San Francisco, 94104, CA,
United States
San Francisco, 94104, CA,
United States
n/a
Consumer Packaged Goods
MDacne Technographics
MDacne Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MDacne and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 MDacne employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MDacne has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, ShipBob for Shipping Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MDacne is running and its propensity to invest more and deepen its relationship with Ruby , Google , ShipBob or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MDacne revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MDacne intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MDacne Tech Stack and Enterprise Applications
MDacne AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, MDacne implemented Ruby Live Chat on its public website. The deployment uses Ruby Live Chat under the Chatbots and Conversational AI category to provide an on site conversational entry point for customer care and shopping assistance.
The architecture is a browser delivered chat widget embedded in the ecommerce pages, configured to capture session context and route inbound messages to MDacne support staff. Functional capabilities implemented mirror standard Chatbots and Conversational AI workflows, including automated greeting flows, canned responses, conversational routing for live agent handoff, and transcript capture for case follow up. The full application name Ruby Live Chat is retained in configuration and reporting for operational clarity.
Operational scope is focused on the customer support and ecommerce functions, managed by MDacne's compact US based team. Governance covers scripted greeting templates, response sequencing and transcript retention policies, with rollout managed through front end script control and site content updates to ensure consistent user experience across the web storefront.
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MDacne Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, MDacne implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform to centralize email, document collaboration, and scheduling for the twenty person consumer packaged goods company. Google Workspace is provisioned on the mdacne.com domain and serves as the backbone for corporate communications and content workflows.
The deployment leverages core Google Workspace modules including Gmail for hosted email, Google Drive and Google Docs for document management and collaborative authoring, Google Calendar for scheduling, and Google Meet for remote meetings. Administrative configuration is managed through the Google Admin console for user provisioning, group management, domain controls, and basic access policy settings consistent with Collaboration deployments.
The MDacne website references Google Workspace use, indicating linkage between site administration and corporate accounts and email routing for customer contact and notifications. Operational coverage spans marketing, operations, and customer support, where Google Workspace provides collaborative editing, shared drives, and calendaring to coordinate work across the small organization.
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MDacne eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ShipBob | Legacy | ShipBob | Shipping Management | eCommerce | n/a | 2017 | 2017 |
In 2017, MDacne implemented ShipBob as its Shipping Management solution to outsource order fulfillment and scale distribution. The decision positioned ShipBob as the operational partner responsible for handling order processing and providing access to additional warehouses, aligning the application name ShipBob with MDacne Shipping Management and fulfillment functions.
ShipBob was used to centralize order handling and distributed warehousing capabilities, matching typical Shipping Management workflows such as inbound inventory reception, inventory allocation across fulfillment sites, pick pack and ship orchestration, and day to day order processing operations. For a 20 employee consumer packaged goods company, configuration focused on operational orchestration rather than internal warehouse staffing or complex enterprise integrations.
Operational scope emphasized access to additional warehouses and fulfillment personnel, enabling MDacne to expand into new sites without the direct overhead of recruiting and managing warehouse teams. Governance shifted toward third party fulfillment oversight and vendor managed operational processes, with MDacne retaining control of product, sales and customer service while ShipBob managed physical fulfillment execution. CEO Oded Harth summarized the outcome, stating, "Because ShipBob has a lot of people to handle our orders and additional warehouses we can expand into, we can scale up with ease as we continue to grow quickly. If we ran our own warehouse, it would be much harder to hire people and we’d inevitably outgrow the space."
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MDacne CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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MDacne ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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MDacne PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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MDacne IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at MDacne
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MDacne Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MDacne IT executives and key decision makers. This section highlights MDacne's latest recorded technology evaluations, including Cisive Background Checks for BackGround Screening on 2026-08-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MDacne digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-10 | MDacne | Evaluated | Cisive | Cisive Background Checks | BackGround Screening | HCM |
FAQ - APPS RUN THE WORLD MDacne Technographics
MDacne is a Consumer Packaged Goods organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
MDacne operates a diverse technology stack with applications such as
Ruby Live Chat, Google Workspace (Formerly Google G-Suite) and ShipBob,
covering areas like Chatbots and Conversational AI, Collaboration and Shipping Management.
MDacne has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ruby, Google and ShipBob.
MDacne recently adopted applications including
Ruby Live Chat in 2021, Salesforce Heroku in 2021 and Customer.io in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MDacne’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MDacne’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MDacne technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.