Hayward, 94544, CA,
United States
MDC Precision Technographics
MDC Precision Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MDC Precision and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 MDC Precision employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MDC Precision has purchased the following applications: PayPal Braintree for Payment Processing in 2020, Visa CardinalCommerce for eCommerce Fraud Protection in 2020, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MDC Precision is running and its propensity to invest more and deepen its relationship with PayPal , Visa , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MDC Precision revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MDC Precision intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MDC Precision Tech Stack and Enterprise Applications
MDC Precision ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, MDC Precision deployed PayPal Braintree on its website for online payment acceptance, using PayPal Braintree as its Payment Processing application to support e-commerce checkout and transaction capture. The implementation centers on web storefront integration, aligning MDC Precision PayPal Braintree Payment Processing with the company storefront to process card and digital wallet payments through site-embedded payment flows.
The implementation included standard Payment Processing capabilities and configurations commonly associated with PayPal Braintree, including client and server SDK integration for hosted checkout fields, payment tokenization for card on file scenarios, and support for major card brands and PayPal wallet acceptance. The deployment leveraged Braintree’s transaction processing and built-in risk management features to centralize authorization and settlement workflows, and the PayPal Braintree application name is present on the public site implementation.
Operationally the rollout scoped to the ecommerce and finance functions, with the ecommerce team owning front-end integration and finance owning transaction reconciliation and settlement configuration. Governance activities focused on merchant account settings, transaction reporting, and payment operations procedures to support day to day payment acceptance, while maintaining PCI compliance posture through hosted fields and tokenization provided by PayPal Braintree.
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Payment Processing | ERP |
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2020 | 2020 |
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MDC Precision eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa CardinalCommerce | eCommerce Fraud Protection | eCommerce | n/a | 2020 | 2020 |
In 2020, MDC Precision implemented Visa CardinalCommerce on its customer facing website. The deployment is categorized as eCommerce Fraud Protection and is focused on securing checkout authentication flows and orchestrating cardholder authentication during online payments. MDC Precision applied the solution to its commercial web storefront as part of its online sales channel.
Visa CardinalCommerce was configured to manage cardholder authentication and issuer challenge handling consistent with 3D Secure protocols, centralizing authentication decisioning within the checkout session. Configuration work included checkout page JavaScript instrumentation and server side endpoints to receive and process authentication results, enabling synchronous communication between the browser and the authentication service.
Integration points were limited to the website payment and checkout stack, routing authentication responses into payment authorization flows and surfacing authentication status to eCommerce and payments teams. The implementation impacts business functions including online sales, payments operations, and customer support workflows that handle authentication challenges and order holds.
Governance and operational ownership rested with MDC Precision IT and eCommerce stakeholders who manage configuration, monitoring, and incident handling for Visa CardinalCommerce. Operational controls implemented include configuration management for authentication policies, centralized logging of authentication events, and coordination protocols with payments operations for exception handling.
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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MDC Precision CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, MDC Precision implemented Hotjar on its public website to capture qualitative user behavior and feedback, aligning the deployment with the Customer Experience application category. The implementation was scoped to the company website mdcprecision.com in the United States and configured to collect session recordings and heatmaps to inform visitor interaction analysis. The deployment targeted business functions in marketing and sales enablement, providing behavioral context for content and conversion touchpoints.
Hotjar was configured using standard Customer Experience capabilities, including heatmaps, session replay, and on-page feedback widgets, and instrumented across primary navigation and conversion pages. Configuration emphasized event tagging and page segmentation to enable qualitative analysis alongside quantitative metrics, and data capture controls were applied to form and feedback workflows to support privacy and governance needs. Governance and workflow ownership were centralized with the digital marketing team to coordinate recording scopes, feedback collection, analysis, and iterative UX adjustments.
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Customer Support | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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MDC Precision ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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MDC Precision IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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MDC Precision CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MDC Precision
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Apps Being Evaluated by MDC Precision Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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