MedExpress Urgent Care
423 Fortress Boulevard,
Morgantown, 26508, WV,
United States
Morgantown, 26508, WV,
United States
1 304-225-2500
Healthcare
MedExpress Urgent Care Technographics
MedExpress Urgent Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MedExpress Urgent Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 MedExpress Urgent Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MedExpress Urgent Care has purchased the following applications: Starlims Abbott eScreen for BackGround Screening in 2020, athenaClinicals for Electronic Health Record, Medical Practice Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MedExpress Urgent Care is running and its propensity to invest more and deepen its relationship with STARLIMS , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MedExpress Urgent Care revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MedExpress Urgent Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MedExpress Urgent Care Tech Stack and Enterprise Applications
MedExpress Urgent Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| STARLIMS | Legacy | Starlims Abbott eScreen | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020, MedExpress Urgent Care implemented Starlims Abbott eScreen to support BackGround Screening workflows across its urgent care centers. The Starlims Abbott eScreen deployment was positioned to centralize client and third party administrator profile management and to instrument occupational health screening and documentation workflows used by center staff and central operations teams.
Starlims Abbott eScreen was configured to manage core profile and demographic data, activate client profiles, capture occupational health service orders, and retain screening results and documentation. Configuration included backend billing protocol definitions and operational controls for coding corrections, pricing adjustments, and accounts receivable workflows that staff use to process invoices and collections.
The implementation was explicitly integrated with Salesforce, Athena Health, and Experity DocuTap, with staff creating and managing profiles across Salesforce, Athena Health and eScreen, and retrieving medical records and occupational health documents via Experity DocuTap and Athena Health alongside eScreen. Invoice management and AR tracking remained operational in Athena Health and Excel while billing protocols were maintained between Experity DocuTap and Athena Health for center-level billing orchestration.
Governance and operational ownership were assigned to an Outcome Assurance Representative role that establishes and adjusts client profiles, manages open invoices and collections, performs coding and pricing corrections, handles client and patient inquiries, and escalates complaints. This role serves as the liaison between sales, center staff, clients and third party administrators, clarifying center capabilities, enforcing profile activation procedures, and maintaining backend billing and documentation protocols used in the Starlims Abbott eScreen BackGround Screening environment.
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Payroll | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2013 | 2013 |
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Workforce Scheduling | HCM |
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2013 | 2013 |
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MedExpress Urgent Care ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| athenahealth | Legacy | athenaClinicals | Electronic Health Record, Medical Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, MedExpress Urgent Care deployed athenaClinicals to support clinical operations and administrative workflows. athenaClinicals is the Electronic Health Record,Medical Practice Management platform used to centralize clinical documentation, encounter management, and front desk practice management functions across the organization.
The implementation focused on core EHR capabilities typical of athenaClinicals, including structured clinical documentation, encounter templates aligned to urgent care visits, e-prescribing, order entry, problem lists, and charge capture tied to practice management workflows. The configuration emphasized standardized clinical templates and visit workflows to support rapid documentation and coding in an urgent care environment, and the athenaClinicals deployment was surfaced through MedExpress’s website for patient-facing scheduling and online check-in flows.
Operational governance was organized around clinical informatics and operational leadership to align clinical, front-desk, and revenue cycle teams. Rollout and ongoing change management centered on templating, clinician training, and workflow standardization to ensure the Electronic Health Record,Medical Practice Management implementation supported both point-of-care documentation and administrative scheduling processes.
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MedExpress Urgent Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, MedExpress Urgent Care deployed Cisco Webex Meetings as a web-embedded conferencing solution. Cisco Webex Meetings is implemented on the MedExpress website and is categorized as Audio Video and Web Conferencing. The deployment supports browser-based meeting join flows for public website visitors as well as internal conferencing for clinical and administrative staff. The implementation aligns with standard Audio Video and Web Conferencing capabilities, including scheduled meetings, ad hoc video sessions, screen sharing, and cloud recording.
Architecturally, the deployment centers on embedding Cisco Webex Meetings into the corporate web layer, enabling in-browser media negotiation and meeting controls while relying on vendor-hosted media infrastructure for session routing. Configuration emphasis included meeting access controls, scheduling policies, and recording settings to align web-facing access with internal collaboration needs. Operational coverage spans the organization’s online patient access touchpoint and internal collaboration workflows within the United States. Governance focused on access and meeting policy configuration to balance public website availability with organizational communication controls.
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MedExpress Urgent Care Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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MedExpress Urgent Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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MedExpress Urgent Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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MedExpress Urgent Care CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MedExpress Urgent Care
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP, Operations | VP | Operations | |
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Senior Director of HR | Director | HR | |
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COO | CXO | Finance | |
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SVP IT | VP | IT | |
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CFO | CXO | Finance | |
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Manager of Workforce Management | Manager | HR | |
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Apps Being Evaluated by MedExpress Urgent Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MedExpress Urgent Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MedExpress Urgent Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD MedExpress Urgent Care Technographics
MedExpress Urgent Care is a Healthcare organization based in United States,
with around 4000 employees and annual revenues of $1.00 billion.
MedExpress Urgent Care operates a diverse technology stack with applications such as
Starlims Abbott eScreen, athenaClinicals and Cisco Webex Meetings,
covering areas like BackGround Screening, Electronic Health Record, Medical Practice Management and Audio Video and Web Conferencing.
MedExpress Urgent Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as STARLIMS, athenahealth and Cisco Systems.
MedExpress Urgent Care recently adopted applications including
DocuSign eSignature in 2021, Adobe Experience Cloud in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MedExpress Urgent Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MedExpress Urgent Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MedExpress Urgent Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.