MedicAlert Foundation
5226 Pirrone Ct,
Salida, 95368, CA,
United States
Salida, 95368, CA,
United States
1 800-432-5378
Life Sciences
MedicAlert Foundation Technographics
MedicAlert Foundation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MedicAlert Foundation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 MedicAlert Foundation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MedicAlert Foundation has purchased the following applications: Siebel Field Service for Field Service Management in 2020, Microsoft 365 for Collaboration in 2018, LexisNexis ThreatMetrix for eCommerce Fraud Protection in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MedicAlert Foundation is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , LexisNexis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MedicAlert Foundation revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MedicAlert Foundation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MedicAlert Foundation Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Siebel Field Service | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, MedicAlert Foundation implemented Siebel Field Service to provide a Field Service Management capability aligned with membership fulfillment and customer service processes. The initiative followed a rebuild of the public site on a Drupal CMS and a customized Drupal e-commerce platform, after the prior e-commerce implementation could not deliver the flexible pricing required by MedicAlert’s complex membership structure and was choking sales.
Siebel Field Service was configured to support core field service workflows typical of Field Service Management deployments, including service scheduling, dispatch orchestration, and work order lifecycle management, with role-based access for service agents and case-linked service records. Configuration emphasized linking service orders to membership tiers and automating order routing and fulfillment rules so that field service execution reflected membership-specific pricing and entitlement logic.
A detailed integration architecture was executed, with dozens of integration points connecting Siebel Field Service to the rebuilt Drupal CMS and the customized e-commerce platform, a custom sign-on and registration module, the existing Siebel ERP, and the organization CRM. These integrations synchronized customer identity, membership levels, order data, and service status across e-commerce, CRM, ERP and field service domains to enable coordinated fulfillment, scheduling, and customer communications.
Governance and rollout prioritized cross-functional process alignment between e-commerce, customer service, and operations, with staged validation of registration flows, authentication, and integration mappings before widening service orchestration. Operational scope covered membership management, order-to-service lifecycle, and customer service workflows across the organization.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, MedicAlert Foundation deployed Microsoft 365 as its Collaboration platform. The implementation uses Office 365 Mail on their website to route inbound contacts and to provide organization email for staff.
Microsoft 365 is provisioned as a cloud tenant to support organization wide communication and productivity across 130 employees in the United States. Core Collaboration capabilities reported include Exchange Online based mail and typical Microsoft 365 services for document collaboration and file sync such as SharePoint Online and OneDrive, together with chat and meetings via Microsoft Teams. Operational coverage focuses on corporate communications, member services, and administrative workflows, with governance oriented around centralized account provisioning, access controls, and email routing integrated with the public website.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis ThreatMetrix | eCommerce Fraud Protection | eCommerce | n/a | 2022 | 2022 |
In 2022, MedicAlert Foundation deployed LexisNexis ThreatMetrix on its website to provide eCommerce Fraud Protection. The deployment is focused on protecting online membership enrollment and checkout interactions, and on monitoring account authentication and session integrity across the public web storefront.
LexisNexis ThreatMetrix is instrumented in client-side page flows, using standard device fingerprinting and browser session profiling to generate risk signals. These signals feed centralized risk scoring and decisioning, enabling automated transaction screening and bot detection workflows that are typical for eCommerce Fraud Protection implementations.
Operational ownership is aligned to the e-commerce and customer operations functions, with rule thresholds and alerting configured for triage by fraud operations and support teams. Governance emphasizes workflow-based escalation from automated decisions to manual review, and the implementation scope is limited to the public website where the LexisNexis ThreatMetrix sensor is active.
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2015 | 2015 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at MedicAlert Foundation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MedicAlert Foundation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MedicAlert Foundation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MedicAlert Foundation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD MedicAlert Foundation Technographics
MedicAlert Foundation is a Life Sciences organization based in United States,
with around 130 employees and annual revenues of $60.0 million.
MedicAlert Foundation operates a diverse technology stack with applications such as
Siebel Field Service, Microsoft 365 and LexisNexis ThreatMetrix,
covering areas like Field Service Management, Collaboration and eCommerce Fraud Protection.
MedicAlert Foundation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and LexisNexis.
MedicAlert Foundation recently adopted applications including
LexisNexis ThreatMetrix in 2022, Salesforce Commerce Cloud in 2022 and Siebel Field Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MedicAlert Foundation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MedicAlert Foundation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MedicAlert Foundation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.