Mega Netherlands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mega Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Mega Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mega Netherlands has purchased the following applications: Kong Enterprise API Management Platform for API Management in 2022, OVHcloud for Application Hosting and Computing Services in 2020, QuandaGo for Call Center in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mega Netherlands is running and its propensity to invest more and deepen its relationship with Kong , OVHcloud , QuandaGo International or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mega Netherlands revenues, which have grown to $380.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mega Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Kong | Legacy | Kong Enterprise API Management Platform | API Management | PaaS | n/a | 2022 | 2022 | ||
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| OVHcloud | Legacy | OVHcloud | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| QuandaGo International | Legacy | QuandaGo | Call Center | CRM | n/a | 2023 | 2023 | In 2023 Mega Netherlands implemented QuandaGo as its Call Center platform, purchasing the full QuandaGo suite to scale omnichannel customer service for its energy operations in the Netherlands. The implementation centers on using QuandaGo to support customer service and operational workflows across the company, with a clear emphasis on omnichannel engagement and self-service capabilities. QuandaGo was configured to deliver core Call Center capabilities including omnichannel routing, chat and social channel accessibility, conversational self-service and automation of repetitive CX-related tasks. The deployment emphasized building a 360° customer view by unifying interaction streams and customer profile data within the QuandaGo environment, and by instrumenting knowledge management and automated response workflows to accelerate routine case handling. Operational scope targeted customer service and energy operations teams, with rollout oriented around configuring contact handling, escalation workflows and process orchestration inside QuandaGo. Public reporting highlights the platform’s role in faster automation of repetitive tasks and improved accessibility through chat and social channels, enabling a unified customer engagement layer for Mega Netherlands. | |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Debt Collection and Recovery | ERP Services and Operations |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2014 | 2014 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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