Bogota, n/a,
Colombia
Mentius Colombia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mentius Colombia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 383 Mentius Colombia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mentius Colombia has purchased the following applications: Flexential Cloud for Application Hosting and Computing Services in 2019, reCAPTCHA for Application Security (AppSec) in 2024, inConcert Conversational Bot for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mentius Colombia is running and its propensity to invest more and deepen its relationship with Flexential , GoDaddy , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mentius Colombia revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mentius Colombia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Flexential | Legacy | Flexential Cloud | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | ||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | reCAPTCHA | Application Security (AppSec) | CyberSecurity | n/a | 2024 | 2024 | |||
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| inConcert | Legacy | inConcert Conversational Bot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 | In 2024, Mentius Colombia implemented inConcert Conversational Bot in a Telefónica Movistar telco sales and contact center program. The deployment targeted Chatbots and Conversational AI capabilities to automate outbound and inbound offer workflows and WhatsApp engagement. The inConcert Conversational Bot implementation used inConcert Inagent AI voice and text agents integrated with inConcert Inconnect to orchestrate dialing, conversational flows, and message routing. Functional modules included AI voice interaction, text agent handling for WhatsApp, outbound campaign orchestration, and configured handoff to live agents for complex cases. Deployment was Colombia based and focused on commercial operations within Mentius contact centers supporting the Movistar program. Operational scale was large, the solution managed more than 100,000 automated calls in five days, reduced average call duration from 18 minutes to 10 minutes, and achieved approximately 90 percent conversion on inbound WhatsApp interactions. Governance centered on campaign orchestration through Inconnect and updated contact center workflows to incorporate automated offer handling and escalation paths to human sales agents. Vendor inConcert components were configured to run scheduled outbound campaigns and to route inbound WhatsApp traffic into AI text agents, shifting routine contact center activity toward automated conversational handling. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Tag Management | CRM |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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