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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Mentius Colombia Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Flexential Legacy Flexential Cloud Application Hosting and Computing Services IaaS n/a 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy reCAPTCHA Application Security (AppSec) CyberSecurity n/a 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
inConcert Legacy inConcert Conversational Bot Chatbots and Conversational AI AI-Powered Application n/a 2024 2024 In 2024, Mentius Colombia implemented inConcert Conversational Bot in a Telefónica Movistar telco sales and contact center program. The deployment targeted Chatbots and Conversational AI capabilities to automate outbound and inbound offer workflows and WhatsApp engagement. The inConcert Conversational Bot implementation used inConcert Inagent AI voice and text agents integrated with inConcert Inconnect to orchestrate dialing, conversational flows, and message routing. Functional modules included AI voice interaction, text agent handling for WhatsApp, outbound campaign orchestration, and configured handoff to live agents for complex cases. Deployment was Colombia based and focused on commercial operations within Mentius contact centers supporting the Movistar program. Operational scale was large, the solution managed more than 100,000 automated calls in five days, reduced average call duration from 18 minutes to 10 minutes, and achieved approximately 90 percent conversion on inbound WhatsApp interactions. Governance centered on campaign orchestration through Inconnect and updated contact center workflows to incorporate automated offer handling and escalation paths to human sales agents. Vendor inConcert components were configured to run scheduled outbound campaigns and to route inbound WhatsApp traffic into AI text agents, shifting routine contact center activity toward automated conversational handling.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Tag Management CRM 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2019 2019
IT Decision Makers and Key Stakeholders at Mentius Colombia
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Mentius Colombia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mentius Colombia Technographics

Mentius Colombia is a Professional Services organization based in Colombia, with around 383 employees and annual revenues of $12.0 million.

Mentius Colombia operates a diverse technology stack with applications such as Flexential Cloud, reCAPTCHA and inConcert Conversational Bot, covering areas like Application Hosting and Computing Services, Application Security (AppSec) and Chatbots and Conversational AI.

Mentius Colombia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Flexential, Google and inConcert.

Mentius Colombia recently adopted applications including GoDaddy CDN in 2024, reCAPTCHA in 2024 and inConcert Conversational Bot in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mentius Colombia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mentius Colombia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mentius Colombia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.