Milton Keynes, MK15 8BA,
United Kingdom
Mercedes-Benz Passenger Cars UK Technographics
Mercedes-Benz Passenger Cars UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercedes-Benz Passenger Cars UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 570 Mercedes-Benz Passenger Cars UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercedes-Benz Passenger Cars UK has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2005, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2011, Kerridge k8 ERP for Distribution ERP in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercedes-Benz Passenger Cars UK is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Time Systems UK or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercedes-Benz Passenger Cars UK revenues, which have grown to $267.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercedes-Benz Passenger Cars UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercedes-Benz Passenger Cars UK Tech Stack and Enterprise Applications
Mercedes-Benz Passenger Cars UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2005 | 2006 |
In 2005, Mercedes-Benz Passenger Cars UK implemented SAP ERP ECC 6.0. The deployment was provisioned as MySAPERP2005 ECC6 and established an ERP Financial core to support FI-CO accounting functions and commercial processes tied to new vehicle sales.
SAP ERP ECC 6.0 included FI-CO, SRM, PI, VMS (CESAR) and BI on Hana components, applied to address financial accounting, procurement and reporting requirements. FI-CO handled general ledger and controlling workflows, SRM supported supplier and purchasing processes, and BI on Hana provided consolidated reporting and analysis for finance and sales stakeholders.
PI functioned as the integration layer between the ECC instance and partner applications used in the new vehicle sales process, supporting data exchange and transaction orchestration. Operational scope centered on supporting the Daimler SAP application and partner applications for new vehicle sales, with a focus on the monthly sales cycle and commercial operations within Mercedes-Benz Passenger Cars UK.
Governance changes included a review of the support organization in collaboration with the Operational Excellence Team to deliver a more mature support model and more stable operational application support. Reported outcomes from the support program included a reduction in incoming incidents through identification of repeat issues and targeted mini changes, improved vendor management via regular meetings and teamwork, and closer engagement with senior stakeholders and super users to provide appropriate levels of support during the monthly sales cycle.
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Expense Management | ERP |
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2015 | 2015 |
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Mercedes-Benz Passenger Cars UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011 Mercedes-Benz Passenger Cars UK implemented Oracle Taleo Cloud Service to support Recruiting,Applicant Tracking System functions for its UK talent acquisition and careers site operations. Oracle Taleo Cloud Service is deployed as the external careers site and applicant intake platform, providing a front-end candidate experience on mercedes-benz.co.uk and a back-end for recruiters and hiring managers.
The implementation uses standard Recruiting,Applicant Tracking System capabilities including job requisition creation, candidate application capture, applicant tracking workflows, configurable approval routing, and offer processing. Oracle Taleo Cloud Service was configured to enforce role based access for recruiters and hiring managers and to automate requisition to hire workflows consistent with corporate HR processes.
Operational coverage is focused on Mercedes-Benz Passenger Cars UK HR and hiring manager communities and is integrated directly with the public careers site for application submission and candidate screening. Governance emphasizes configured recruiting workflows, approval chains, and centralized administration of job postings and candidate pools within Oracle Taleo Cloud Service.
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Time Clock (Hardware) | HCM |
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2019 | 2019 |
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Time Clock (Hardware) | HCM |
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2022 | 2022 |
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Time Clock (Hardware) | HCM |
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2019 | 2019 |
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Mercedes-Benz Passenger Cars UK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kerridge Commercial Systems Limited | Legacy | Kerridge k8 ERP | Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Mercedes-Benz Passenger Cars UK implemented Kerridge k8 ERP as its Distribution ERP to support retail and finance operations across its UK dealer network. The deployment covered reconciliation and accounting workflows linked to physical dealerships in Epsom, Croydon, Dartford, and Orpington, focusing on vehicle retail finance and warranty billing processes. The implementation context included parallel company-wide SAP activity, which created specific integration focus areas for the Kerridge environment.
Kerridge k8 ERP was configured to manage core distribution functions such as vehicle inventory management, warranty billing and manufacturer self-billing workflows, general ledger interfacing for accrued income and credit notes, and transaction-level commission posting to vehicle stock records. Financial configuration work included mapping warranty invoice flows to the appropriate GL accounts and enabling journal uploads for corrective entries, consistent with Distribution ERP operational patterns. Standard reconciliation and journal automation capabilities were applied to align sales commissions and cash account postings with finance records.
The project addressed direct integration points between the Kerridge/Autoline vehicle management system and the company SAP Cofico accounting system, where interface issues created a backlog of Manufacturer’s Self Billing Warranty Invoices. Operational remediation consisted of a standalone reconciliation initiative, raising tickets through an intranet ticketing tool, uploading Excel journals to correct warranty documents incorrectly posted to the Accrued Income account, and isolating variances that were written off to a Policy Expense GL account. These activities demonstrate the practical integration and data correction work required when Distribution ERP invoice and vehicle management feeds intersect with enterprise accounting systems.
Governance and process changes included establishing ongoing coordination with the European Shared Services Centre to maintain correct entries to the affected SAP GL Accrued Income Credit Note, and localized financial reconciliations such as matching debits and credits on cash accounts for the Epsom and Croydon dealerships. The implementation of Kerridge k8 ERP thus concentrated on operationalizing warranty billing controls, reconciling manufacturer self-billing flows, and embedding finance-driven workflows into dealership and shared services operations.
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Mercedes-Benz Passenger Cars UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Mercedes-Benz Passenger Cars UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Mercedes-Benz Passenger Cars UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shopping Cart Management | eCommerce |
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2018 | 2018 |
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Mercedes-Benz Passenger Cars UK SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2005 | 2006 |
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Mercedes-Benz Passenger Cars UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2020 | 2020 |
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Mercedes-Benz Passenger Cars UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Mercedes-Benz Passenger Cars UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Mercedes-Benz Passenger Cars UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Mercedes-Benz Passenger Cars UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Mercedes-Benz Passenger Cars UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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