San Jose, 95002, CA,
United States
MetricStream Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MetricStream and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 MetricStream employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MetricStream has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, ADP Workforce Now for Core HR in 2014, Oracle Netsuite OpenAir for Professional Services Automation in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MetricStream is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MetricStream revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MetricStream intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, MetricStream implemented Oracle NetSuite ERP as its ERP Financial platform for its 1000-employee professional services organization. The deployment established Oracle NetSuite ERP as the primary financial system to centralize accounting and financial management across the company.
The implementation focused on configuring core financial modules consistent with ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset management, billing, and financial reporting. Oracle NetSuite ERP was configured to support period close workflows, approval routing for invoices and journal entries, and consolidated financial reporting consistent with multi-entity accounting needs.
Operational coverage centered on finance and accounting functions, extending to procurement and revenue recognition processes to streamline order-to-cash and procure-to-pay activities. Governance changes emphasized standardized chart of accounts, role based access controls, and formalized financial transaction workflows to support consistent accounting practices across MetricStream.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2014 | 2014 |
MetricStream implemented ADP Workforce Now in 2014 to centralize Core HR operations for its US workforce, using the platform to standardize payroll and benefits processes across multi state coverage for approximately 1,000 employees. ADP Workforce Now serves as the primary Core HR application supporting payroll lifecycle events, benefits enrollment, and compliance workflows for Payroll, HR, Benefits, and Accounting functions.
The implementation focused on payroll processing and benefits administration modules within ADP Workforce Now, configured to handle semi monthly payroll runs, multi state tax calculations, garnishments, commissions, bonuses, severance, leave of absence and time off processing. The platform was used to capture payroll inputs, calculate withholding for NSQ stock option exercises or sales, and produce payroll accounting outputs including journal entries and account reconciliations for accrued payroll, taxes, bonuses and 401K liabilities.
Operational integrations and coverage included direct administration of the 401K lifecycle through coordination with Fidelity for enrollments, terminations, non discriminatory testing and compliance reporting, and procedural interfaces with accounting for payroll month end closings and payroll related reconciliations. ADP Workforce Now was positioned to support recurring payroll related testing and audit support, including workers compensation and 401K audit procedures.
Governance and process changes emphasized structured payroll controls, periodic payroll testing, and formalized audit and reporting responsibilities, with a dedicated payroll specialist managing payroll execution, benefits changes, equity plan tax withholding and month end accounting deliverables. Compliance with federal, state and local regulations was embedded into operational procedures, and ADP Workforce Now functioned as the Core HR system of record for payroll and benefits administration at MetricStream.
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Employee Experience | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Talent Assessment | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009, MetricStream implemented Oracle Netsuite OpenAir as its Professional Services Automation platform to align professional services delivery with finance. The deployment was positioned to support MetricStream's Governance, Risk, Compliance and quality management services by centralizing project accounting and service delivery workflows under a single PSA solution.
Oracle Netsuite OpenAir delivered core capabilities for time and expense capture, financial reporting, finance oriented project accounting and a workgroup collaboration tool. MetricStream configured these modules to standardize time and expense workflows, produce more accurate financial reporting and leverage OpenAir financial tools to tightly couple professional services operations with finance functions.
Operational coverage focused on MetricStream's geographically dispersed professional services and finance teams, improving communication and coordination through the OpenAir collaboration features. MetricStream reported explicit outcomes, estimating that net gains in the first 18 months after deploying Oracle Netsuite OpenAir generated a return on investment of three times the original subscription fee, driven by improved time and expense capture and more accurate financial reporting.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Listing Management | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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