Metropolitan Utilities District
7350 World Communications Drive,
Omaha, 68122, NE,
United States
Omaha, 68122, NE,
United States
1 402-554-7777
Utilities
Metropolitan Utilities District Technographics
Metropolitan Utilities District Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metropolitan Utilities District and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Metropolitan Utilities District employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metropolitan Utilities District has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2007, SAP SuccessFactors Compensation for Compensation Management in 2015, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metropolitan Utilities District is running and its propensity to invest more and deepen its relationship with SAP , Paymentus , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metropolitan Utilities District revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metropolitan Utilities District intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metropolitan Utilities District Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2007 | 2007 |
In 2007, Metropolitan Utilities District implemented SAP ERP ECC 6.0 as its ERP Financial platform. The deployment established SAP ERP ECC 6.0 as the core system for enterprise business processes across the District, with explicit operational support for HR and payroll lines of business.
The SAP ERP ECC 6.0 footprint included robust Human Capital Management module work, implementing Organizational Management OM, Personnel Administration PA, Personnel Time Management PT, and Payroll Accounting PY, together with SAP Business Warehouse for centralized reporting and analytics. The implementation scope also referenced functional support for talent management workflows and Employee Central concepts, with documented configurations for data loads, alerts and notifications, picklist management, ad hoc reporting and dashboards in support of HR processes.
Planned integrations and technical architecture acknowledged ESRI GIS components as part of the broader Business Systems landscape and called out integration patterns between Employee Central and SAP ERP via Cloud Platform Integration CPI as a replication strategy. Operational coverage emphasized district departments and service area business units, with the Senior ERP Technical Functional Analyst role providing day to day and 24x7x365 support, on site presence, and cross divisional interfacing with business owners and IT stakeholders.
Governance and delivery followed established systems development lifecycle practices, with responsibilities for gathering and documenting business requirements, producing detailed functional and design specifications, leading acceptance testing, and enforcing change control and release management processes. The implementation also embedded operational governance for role based permissions, training materials, mentoring of junior analysts, and ongoing vendor update evaluation as part of sustaining SAP ERP ECC 6.0 within the ERP Financial environment.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2015 | 2015 |
In 2015 Metropolitan Utilities District implemented SAP SuccessFactors Compensation as part of a shift to cloud-based human capital management. The deployment of SAP SuccessFactors Compensation supported Compensation Management and was positioned alongside SuccessFactors recruitment and performance and goals solutions to modernize HR processes.
The implementation focused on configuring the SAP SuccessFactors Compensation application for formalized compensation cycles, pay-for-performance workflows, and budget control capabilities typical of Compensation Management. These configurations were implemented in the context of wider SuccessFactors cloud modules, with recruitment, performance and goals, and career development and succession planning explicitly noted as companion cloud solutions that feed talent and appraisal data into compensation decisions.
Operational scope centered on HR, talent acquisition, and workforce planning across the utility, with the application used to ensure every employee could be included in formal appraisal and compensation workflows. The move to SAP SuccessFactors Compensation was described as part of a broader digital transformation that eliminated manual paper processes and helped the utility address hiring and succession challenges, particularly the need to find and prepare skilled candidates for future roles.
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Metropolitan Utilities District implemented Salesforce Field Service (ex ClickSoftware) as its Field Service Management platform to standardize scheduling, dispatch, and mobile workforce execution across field operations. The deployment emphasized work order orchestration and mobility, targeting field services, engineering, and customer service workflows to improve operational visibility and task coordination.
Configuration centered on scheduling and dispatch modules, mobile workforce capabilities, and work order management within Salesforce Field Service (ex ClickSoftware). The implementation included customization of mapping-driven assignment logic and mobile forms, and leveraged Click Schedule concepts for real time crew rostering and service window optimization while aligning with utility operational practices.
Integrations tied the Field Service Management application to a robust GIS and enterprise content environment, explicitly supporting ArcGIS 10.x technologies including ArcSDE, ArcGIS Desktop, and ArcGIS Server web services, as well as the SAP Geo.E extension and OpenText ECM for document management. The program supported over 300 ArcGIS end users through face to face, screen sharing, and telephone support, and involved developing and modifying map documents that combined multiple data sources for advanced mapping functionalities delivered to field personnel and internal customers.
Governance and rollout were led by a primary business lead who managed the mobility project, provided training and troubleshooting, and cooperatively inserted new business practices into existing workflows. The team championed the features, benefits, and inherent limitations of mapping products to specific user groups, framing delivery around productivity, transparency, and result sharing while coordinating across IT disciplines such as DBAs, networking, and systems, and operations groups including engineering, field services, and customer service.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Metropolitan Utilities District
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Metropolitan Utilities District Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Metropolitan Utilities District IT executives and key decision makers. This section highlights Metropolitan Utilities District's latest recorded technology evaluations, including AssetWorks FleetFocus for Fleet Management on 2025-01-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Metropolitan Utilities District digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Metropolitan Utilities District Technographics
Metropolitan Utilities District is a Utilities organization based in United States,
with around 900 employees and annual revenues of $210.0 million.
Metropolitan Utilities District operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Compensation and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, Compensation Management and Field Service Management.
Metropolitan Utilities District has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Salesforce.
Metropolitan Utilities District recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Metropolitan Utilities District’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Metropolitan Utilities District’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Metropolitan Utilities District technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.