Middlesex University
The Burroughs, Hendon,
London, NW4 4BT,
United Kingdom
London, NW4 4BT,
United Kingdom
44 20 8411-5000
Education
Middlesex University Technographics
Middlesex University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Middlesex University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1750 Middlesex University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Middlesex University has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Oracle E-Business Suite HRMS for Core HR in 2010, e2s Case Management for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Middlesex University is running and its propensity to invest more and deepen its relationship with Oracle , Stonefish Software , Engage2Serve or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Middlesex University revenues, which have grown to $260.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Middlesex University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Middlesex University Tech Stack and Enterprise Applications
Middlesex University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Middlesex University implemented Oracle E-Business Suite to support core ERP Financial functions across its campus operations. The initial deployment targeted university-wide finance users and the central finance service, establishing a consolidated platform for transaction processing and financial control.
Configuration work focused on Oracle E-Business Suite version 12.1.3 and covered principal financial modules, including General Ledger, Accounts Payable, Accounts Receivable, Purchasing, and Projects. Implementation tasks included creating and maintaining user accounts and responsibilities, enforcing role-based access aligned to audit requirements, and configuring module-specific controls for subledger transaction processing.
Operational support was delivered as first and second line functional support for university users, with a structured escalation path that used My Oracle Support to raise Service Requests, pursue patches, code fixes, and data fixes, and follow issues to resolution. Day to day operations included troubleshooting month end activities, managing open and close periods, and providing training for Purchasing Card claims, iProcurement, AR and AP workflows.
Governance and delivery practices incorporated drafting functional specifications, authoring test scripts, performing system testing and facilitating user acceptance testing, along with periodic patch application and updates to Oracle procedure documents and training materials. The rollout emphasized ongoing maintenance and incremental functional enhancements to sustain the ERP Financial environment across Middlesex University.
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Expense Management | ERP |
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2013 | 2013 |
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Middlesex University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2010 | 2011 |
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Payroll | HCM |
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2010 | 2011 |
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Recruiting | HCM |
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2020 | 2020 |
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Middlesex University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Engage2Serve | Legacy | e2s Case Management | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Middlesex University deployed e2s Case Management from Engage2Serve as a centralized Case Management platform. Engage2Serve hosts the university's alumni database and powers the UniHelp central student helpdesk, consolidating multiple helpdesk systems into a single platform to support student services and alumni CRM across the United Kingdom.
The e2s Case Management implementation centralized case logging and workflow orchestration for IT and student-facing service desks, and incorporated knowledge management and reporting capabilities to improve incident resolution and service analytics. The deployment supported alumni relationship management functions by hosting the alumni database within the same platform, enabling unified case records and CRM-style service interactions.
Governance and operational rollout focused on consolidating helpdesk operations into UniHelp, streamlining processes for IT services and student services teams, and standardizing reporting and knowledge base governance. The project delivered measurable productivity and satisfaction gains as stated by the vendor and university, and scaled operational coverage across student services and alumni CRM in the United Kingdom.
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Middlesex University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Middlesex University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Middlesex University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Middlesex University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Middlesex University PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Twin | PLM and Engineering |
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2019 | 2020 |
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Middlesex University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Middlesex University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Middlesex University
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Finance | Director | Finance | |
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Head of Dept Accounting & Finance | Director | Finance | |
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Director of Accounting Programmes | Director | Finance | |
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Finance and Management Information Manager | Manager | IT | |
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Head of IT | Director | IT | |
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Director Of Student Affairs | Director | Finance | |
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Director of Academic Quality Service | Director | Finance | |
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Deputy Director of Human Resource Services | Director | HR | |
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Head of Procurement | Director | Procurement | |
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Apps Being Evaluated by Middlesex University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Middlesex University IT executives and key decision makers. This section highlights Middlesex University's latest recorded technology evaluations, including Oracle NetSuite ERP for ERP Financial on 2026-02-25, Adobe Experience Cloud for Customer Experience on 2026-02-25, and Microsoft Azure Cloud Services for Application Hosting and Computing Services on 2026-02-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Middlesex University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-25 | Middlesex University | Evaluated | Oracle | Oracle NetSuite ERP | ERP Financial | ERP |
| 2026-02-25 | Middlesex University | Evaluated | Adobe Systems | Adobe Experience Cloud | Customer Experience | CRM |
| 2026-02-22 | Middlesex University | Evaluated | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS |
FAQ - APPS RUN THE WORLD Middlesex University Technographics
Middlesex University is a Education organization based in United Kingdom,
with around 1750 employees and annual revenues of $260.0 million.
Middlesex University operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite HRMS and e2s Case Management,
covering areas like ERP Financial, Core HR and Case Management.
Middlesex University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Engage2Serve.
Middlesex University recently adopted applications including
e2s Retain Success CRM in 2021, Lumen Black Lotus Labs in 2021 and Stonefish eRecruitment in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Middlesex University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Middlesex University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Middlesex University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.