List of e2s Case Management Customers
Austin, 78738, TX,
United States
Since 2010, our global team of researchers has been studying e2s Case Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased e2s Case Management for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using e2s Case Management for Case Management include: University of Westminster, a United Kingdom based Education organisation with 5500 employees and revenues of $347.0 million, Middlesex University, a United Kingdom based Education organisation with 3355 employees and revenues of $178.0 million, International Medical University, a Malaysia based Education organisation with 800 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using e2s Case Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The e2s Case Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
International Medical University | Education | 800 | $50M | Malaysia | Engage2Serve | e2s Case Management | Case Management | 2020 | n/a | In 2020, International Medical University implemented e2s Case Management from Engage2Serve. The deployment ran alongside an Engage2Serve-developed IMU Alumni mobile app that provides alumni engagement, event updates and community features via a branded mobile portal, and the e2s Case Management application was applied to alumni CRM and student engagement processes under the same vendor suite. e2s Case Management was configured to support case intake and contact history capture for alumni and student inquiries, with workflow routing, task assignment and case status tracking aligned to alumni relations and student services processes. Configuration focused on service request handling for events and community interactions, and included role based access and configurable process workflows typical of the Case Management category to coordinate responses among outreach and engagement staff. Operational coverage for the implementation is Malaysia based and centers on the universitys alumni relations and student engagement teams, with the case system integrated conceptually into the Engage2Serve alumni mobile portal for intake and engagement touch points. Governance emphasized centralized case handling and workflow governance across departments, leveraging the Engage2Serve e2s product suite to unify alumni CRM activity with case management workflows. | |
 |
Middlesex University | Education | 3355 | $178M | United Kingdom | Engage2Serve | e2s Case Management | Case Management | 2020 | n/a | In 2020, Middlesex University deployed e2s Case Management from Engage2Serve as a centralized Case Management platform. Engage2Serve hosts the university's alumni database and powers the UniHelp central student helpdesk, consolidating multiple helpdesk systems into a single platform to support student services and alumni CRM across the United Kingdom. The e2s Case Management implementation centralized case logging and workflow orchestration for IT and student-facing service desks, and incorporated knowledge management and reporting capabilities to improve incident resolution and service analytics. The deployment supported alumni relationship management functions by hosting the alumni database within the same platform, enabling unified case records and CRM-style service interactions. Governance and operational rollout focused on consolidating helpdesk operations into UniHelp, streamlining processes for IT services and student services teams, and standardizing reporting and knowledge base governance. The project delivered measurable productivity and satisfaction gains as stated by the vendor and university, and scaled operational coverage across student services and alumni CRM in the United Kingdom. | |
 |
University of Westminster | Education | 5500 | $347M | United Kingdom | Engage2Serve | e2s Case Management | Case Management | 2023 | n/a | In 2023, the University of Westminster deployed e2s Case Management to manage counselling and mental-health referrals for its student population. The implementation uses Engage2Serve e2s Case Management within the Case Management category to provide a secure student portal where students can register, track appointments and receive communications related to wellbeing support. The deployment centralises referral intake and case workflows, implementing modules for referral registration, appointment scheduling and case communications. e2s Case Management is configured to support case lifecycle management for counselling and mental-health services, including centralized case records, status tracking and automated communications to reduce manual handoffs. This UK deployment targets the university counselling and mental-health service, bringing student wellbeing and case management processes into a single operational system. Operational coverage focuses on student-facing interactions and internal case handling by counselling staff, consolidating referral streams and communications into the Engage2Serve portal. Governance and workflow changes emphasized centralised referral triage and standardized case ownership to streamline handoffs between intake and clinical teams. The university reports reduced waiting times by streamlining referrals and communications through the secure portal, improving the efficiency of counselling and mental-health referrals without specifying quantified outcomes. |
Buyer Intent: Companies Evaluating e2s Case Management
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||