Miele
Carl-Miele-Strasse 29,
Gutersloh, D-33332,
Germany
Gutersloh, D-33332,
Germany
49 5241 89-0
Manufacturing
Miele Technographics
Miele Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miele and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23500 Miele employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miele has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, In-House ATS for Applicant Tracking System in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miele is running and its propensity to invest more and deepen its relationship with SAP , Rydoo , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miele revenues, which have grown to $5.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miele intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miele Tech Stack and Enterprise Applications
Miele ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, Miele implemented SAP S/4 HANA as its ERP Financial platform. The SAP S/4 HANA deployment is positioned to centralize core financial processes across Miele's corporate finance function and to provide a single financial ledger for statutory and management reporting.
The implementation covers standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, asset accounting, controlling, cash management and financial close and reporting. Configuration activity emphasized master data consolidation, chart of accounts alignment and integrated ledgers to support both transactional posting and period end closing workflows.
Architecturally the SAP S/4 HANA instance is designed to serve as the central financial core interfacing with operational domains such as procurement, manufacturing and sales order processing, enabling end to end financial posting flows and transaction harmonization. Integrations focus on transactional and master data exchange for payables, receivables and cost accounting to ensure consistent financial posting across business processes.
Program governance includes a central ERP program manager and business project managers for S/4 HANA, with a program office model coordinating finance process owners and IT stakeholders. Public project listings indicate an ERP Programmmanager and a Projektmanager S4HANA in place from September 2023 to lead business process design and rollout coordination.
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Expense Management | ERP |
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2014 | 2014 |
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Miele HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Miele implemented an In-House ATS Applicant Tracking System to power candidate intake and application submission on its public careers website. The In-House ATS is embedded directly into job listings, including the Vacancy 4488 application flow, and handles posting visibility, online application forms, and initial candidate data capture.
The deployment is an in-house web hosted application owned and operated by Miele, with HR managing configuration, vacancy publication, and recruiter workflows. Functional capabilities align with Applicant Tracking System norms, including job requisition management, candidate profile storage, status tracking, recruiter review queues, and automated applicant notifications, all accessible via the careers site. Governance and user administration are centralized within Miele HR and recruiting operations, with configuration and operational control retained internally.
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Miele Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Miele deployed Cisco Webex Meetings on its public website. Miele implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution to enable browser-based meetings and live customer interactions directly from miele.com, aligning the Cisco Webex Meetings application with sales, technical support, and product demonstration workflows.
The deployment leverages Cisco cloud-hosted Webex meeting infrastructure and embeds meeting access and scheduling into website session flows to provide in-browser join, audio video streams, screen sharing, and meeting moderation, consistent with Audio Video and Web Conferencing category capabilities. Operational scope is website-driven customer engagement and internal coordination for support and sales, with configuration and governance focused on web access controls, meeting scheduling workflows, and role-based meeting permissions to manage attendee access.
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Miele eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2024 | 2024 |
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Miele CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Miele ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Miele IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Servers, Storage and Networking | IaaS |
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2013 | 2013 |
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Miele CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Miele
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President IT Products Administration | VP | IT | |
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Director IT Compliance and Security | Director | IT | |
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Head of Digital Production, Infrastructure and IT | Director | IT | |
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Head of Test, Infrastructure, Quality and Simulation | Director | IT | |
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Apps Being Evaluated by Miele Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Miele IT executives and key decision makers. This section highlights Miele's latest recorded technology evaluations, including Fiserv Signature Bank Platform for Core Banking on 2025-10-22, Teleperformance Call Center Service for Professional Services on 2025-09-10, and Serrala FinanceSuite for AP Automation on 2025-07-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Miele digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-22 | Miele | Evaluated | Fiserv | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations |
| 2025-09-10 | Miele | Evaluated | Teleperformance | Teleperformance Call Center Service | Professional Services | Professional Services |
| 2025-07-24 | Miele | Evaluated | Serrala | Serrala FinanceSuite | AP Automation | ERP |
FAQ - APPS RUN THE WORLD Miele Technographics
Miele is a Manufacturing organization based in Germany,
with around 23500 employees and annual revenues of $5.90 billion.
Miele operates a diverse technology stack with applications such as
SAP S/4 HANA, In-House ATS and Cisco Webex Meetings,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
Miele has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, In-House Applications and Cisco Systems.
Miele recently adopted applications including
SAP Commerce Cloud (ex Hybris) in 2024, SAP S/4 HANA in 2023 and IBM Power Systems in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Miele’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Miele’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Miele technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.