Migros Technographics
Migros Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Migros and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 98776 Migros employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Migros has purchased the following applications: Serrala FinanceSuite for AP Automation in 2019, Abacus Umantis Applicant Management for Applicant Tracking System in 2019, Broadcom Dollar Universe Workload Automation for Business Process Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Migros is running and its propensity to invest more and deepen its relationship with Serrala , SAP , Experian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Migros revenues, which have grown to $40.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Migros intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Migros Tech Stack and Enterprise Applications
Migros ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, Migros deployed Serrala FinanceSuite to centralize payment management and provide FI support across its Swiss finance organization. The engagement ran from 01.05.2019 to 28.02.2020 and targeted AP Automation use cases within Migros accounts payable and financial accounting teams.
Serrala FinanceSuite was configured to deliver payment management capabilities and FI support, including invoice-to-pay orchestration, payment file generation, automated payment runs, exception handling workflows, and support for financial posting processes. The implementation emphasized accounts payable automation, embedding Serrala FinanceSuite as the transactional layer for payment execution and AP workflow control, while instrumenting validation and reconciliation tasks aligned with AP Automation functional terminology.
Operational coverage focused on Migros Switzerland finance and accounts payable functions, with the Serrala FinanceSuite implementation supporting payment processing and FI support workflows across retail finance operations. Governance and rollout were organized around finance process owners and AP teams, standardizing payment controls and exception workflows during the 2019 to 2020 delivery window. Migros Serrala FinanceSuite AP Automation integration reinforced finance and accounts payable process consistency without specific third party system names disclosed.
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ERP Financial | ERP |
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2021 | 2021 |
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2019 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2018 | 2018 |
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Migros HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Abacus Research | Legacy | Abacus Umantis Applicant Management | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Migros implemented Abacus Umantis Applicant Management as its Applicant Tracking System. The deployment uses software from vendor Abacus Research and is surfaced on Migros public careers site via the Umantis recruiting application URL.
The Abacus Umantis Applicant Management implementation centralizes candidate intake, vacancy posting, application form handling, and candidate profile management, supporting standard ATS workflows such as screening stages, interview scheduling, and role based access for recruiters and hiring managers. The application is delivered as a web facing careers portal, enabling browser based candidate self service and direct submission into the Abacus Umantis Applicant Management system.
Operational coverage focuses on Migros Talent Acquisition and HR functions across Switzerland, processing applications through the public Umantis portal. Governance is implemented through configured recruitment workflows and role based permissions within the application, and the deployment is integrated with the company careers site as indicated by the Umantis recruiting URL.
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Compensation Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2019 | 2020 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Engagement | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2023 | 2023 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Talent Management | HCM |
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2019 | 2020 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Migros ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | Broadcom Dollar Universe Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012 Migros expanded adoption of Broadcom Dollar Universe Workload Automation as a centralized job scheduling solution to standardize batch operations across its IT landscape. The Broadcom Dollar Universe Workload Automation implementation is categorized as Business Process Management and served as the cooperative's primary platform for orchestrating scheduled workloads tied to SAP clusters.
The implementation focused on enterprise job scheduling and workload automation capabilities, including job orchestration, calendar based schedules, dependency management, monitoring, and consolidated reporting. Configuration emphasized centralized control of batch processes and workflow orchestration to support SAP financial and operational jobs, aligning scheduler configurations and runbooks with SAP batch windows and recovery procedures.
Integrations in the deployment were explicitly centered on SAP system clusters, automating SAP batch and financial processes and unifying workloads across geographically distributed datacenters in Switzerland. Operational coverage included Migros IT operations and SAP application teams, with the system providing cross site visibility and a single scheduling engine to coordinate jobs across multiple datacenters.
Governance changes accompanied the rollout, concentrating scheduling ownership and standardizing job lifecycle procedures to improve operational consistency and reporting. The consolidation aimed to deliver end to end visibility, improved reporting, and reduced operational risk for SAP batch and financial processes across the retail cooperative.
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Enterprise Asset Management | ERP Services and Operations |
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2021 | 2021 |
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Point Of Sale | ERP Services and Operations |
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2022 | 2022 |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Travel Management | ERP Services and Operations |
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2019 | 2020 |
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Migros Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2007 | 2007 |
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Migros Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Migros Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Migros Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2011 | 2011 |
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Migros eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Information Management | eCommerce |
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2011 | 2011 |
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Migros SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2019 | 2019 |
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Allocation and Replenishment | SCM |
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2023 | 2023 |
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Inventory Management | SCM |
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2021 | 2021 |
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Supply Chain Management | SCM |
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2007 | 2007 |
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Supply Chain Management | SCM |
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2019 | 2019 |
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Transportation Management | SCM |
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2021 | 2021 |
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Warehouse Management | SCM |
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2019 | 2019 |
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Migros CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Migros EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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Migros ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2021 | 2021 |
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Migros Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2021 |
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Migros TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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Treasury Management | TRM |
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2010 | 2010 |
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Treasury Management | TRM |
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2023 | 2023 |
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Whistleblowing Management | TRM |
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2018 | 2018 |
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Migros IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Network Virtualisation | IaaS |
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2022 | 2022 |
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Migros CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Migros
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Director Corporate Finance | Director | Finance | |
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Head of Accounting | Director | Finance | |
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CIO | CXO | Finance | |
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Treasury Controller | Director | Treasury | |
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Corporate Finance | Manager | Finance | |
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Controller | Director | Finance | |
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Senior Strategic Sourcing Manager | Manager | Procurement | |
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Projektleiter Corporate Finance | Manager | Finance | |
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Leiter HR-Projekte | CXO | HR | |
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Head of Purchasing | Director | Procurement | |
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Head of Supply Chain | Director | Supply Chain | |
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CFO | CXO | Finance | |
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Group Chief Information Officer (CIO) | CXO | IT | |
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SAP Process Manager | Manager | IT | |
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Head of HR Operations & Payroll | Director | HR | |
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Head of Talent Management | Director | HR | |
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Head of SSC HR Operations | Director | HR | |
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CFO | CXO | Finance | |
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Head of CRM | Director | Customer Service | |
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Head of Loyalty Programs | Director | Customer Service | |
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Campaign Manager Personalized Marketing (CRM) | Manager | Marketing | |
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Head CRM/CX | Director | Customer Service | |
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Group CTO / Group Chief Enterprise Architect | CXO | IT | |
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Senior SAP Solution Architect | Manager | IT | |
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System Architect | Manager | IT | |
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Head Platform Solutions | Director | IT | |
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Leader Team IT Solutions | Manager | IT | |
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Finance Director | Director | Finance | |
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Information Systems Manager | Manager | IT | |
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Treasury Controller | Director | Finance | |
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Apps Being Evaluated by Migros Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Migros IT executives and key decision makers. This section highlights Migros's latest recorded technology evaluations, including NCR R10 Enterprise POS (formerly Retalix POS) for Point Of Sale on 2026-02-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Migros digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-25 | Migros | Evaluated | NCR Voyix | NCR R10 Enterprise POS (formerly Retalix POS) | Point Of Sale | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Migros Technographics
Migros is a Retail organization based in Switzerland,
with around 98776 employees and annual revenues of $40.86 billion.
Migros operates a diverse technology stack with applications such as
Serrala FinanceSuite, Abacus Umantis Applicant Management and Broadcom Dollar Universe Workload Automation,
covering areas like AP Automation, Applicant Tracking System and Business Process Management.
Migros has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Abacus Research and Broadcom.
Migros recently adopted applications including
SAP SuccessFactors Employee Central Payroll in 2023, RELEX Automatic Replenishment and Allocation in 2023 and SAP Customer Data Cloud (ex Gigya) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Migros’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Migros’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Migros technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.