Miller's Ale House
5750 Major Boulevard, Suite 400,
Orlando, 32819, FL,
United States
Orlando, 32819, FL,
United States
1 561-746-6720
Leisure and Hospitality
Miller's Ale House Technographics
Miller's Ale House Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miller's Ale House and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 Miller's Ale House employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miller's Ale House has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2015, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2015, Crunchtime ERP for Hospitality ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miller's Ale House is running and its propensity to invest more and deepen its relationship with Microsoft , UKG , Fourth Enterprises or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miller's Ale House revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miller's Ale House intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miller's Ale House Tech Stack and Enterprise Applications
Miller's Ale House ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Miller's Ale House implemented Microsoft Dynamics AX as an ERP Financial application to centralize corporate financial processing and support cross-functional reporting. The implementation was led internally with a program manager overseeing the rollout and the data integration design, and the project included configuration of Dynamics AX financial functionality to meet the company accounting and reporting needs.
The Microsoft Dynamics AX deployment included configuration workstreams for core financial controls, data integration layers, and ETL orchestration feeding a centralized data store and data mart. Data management responsibilities encompassed scheduled data store and data mart refresh processes, proactive batch monitoring to prevent downtime, and ongoing maintenance of data flows to ensure transactional and master data consistency between systems.
Integrations were implemented between Microsoft Dynamics AX and multiple operational source systems, explicitly including POS platforms, HotSchedules, CrunchTime, and UltiPro, with LS Retail POS validated in a pilot location and staged for broader rollout. The integration approach emphasized extract, transform, load pipelines and BI-ready datasets to enable executive reporting and operational analytics across Finance, Operations, HR, and Payroll.
Governance and operationalization included cross-departmental collaboration between Operations, Finance, HR, Payroll, and IT to align data definitions and reporting requirements, along with project management for go live activities. The program also encompassed building the BI environment for executive reporting and performing internal PCI DSS assessments to identify and remediate compliance issues, while daily operations relied on monitored batch processes and incident troubleshooting to maintain system availability.
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Miller's Ale House HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Miller's Ale House implemented UKG Pro Recruiting (ex UltiPro Recruiting). UKG Pro Recruiting was provisioned as the company Recruiting,Applicant Tracking System to consolidate candidate records and standardize requisition and hiring workflows across the organization.
The deployment focused on core applicant tracking and requisition management capabilities typical of a Recruiting,Applicant Tracking System, with configuration to align job templates, approval routing, and candidate lifecycle states to restaurant hiring patterns. The implementation was integrated into the company data environment through ETL and data mart processes, and the full application name UKG Pro Recruiting appears in operational data pipelines supporting reporting and analytics.
Operational integrations were explicit and broad, the data team developed and maintained data flows from multiple source systems including POS, Dynamics AX, HotSchedules, CrunchTime, and Ulti Pro, and assisted with LS Retail POS pilot go live and subsequent rollouts to additional locations. The Manager of Data Analytics and Integrations established scheduled data store and data mart refresh processes, proactively monitored batch processes to prevent unexpected downtime, and supported cross-departmental data reconciliations with Operations, Finance, HR, Payroll, and IT.
Governance and program management were executed through centralized ETL ownership and project management, with the data lead acting as project manager for finance system rollout and managing the BI environment for executive reporting. Ongoing operational governance emphasized batch monitoring, incident troubleshooting, and cross-functional coordination to maintain end-to-end data integrity between UKG Pro Recruiting and upstream source systems.
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Workforce Scheduling | HCM |
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2015 | 2015 |
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Miller's Ale House ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crunchtime | Legacy | Crunchtime ERP | Hospitality ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Miller's Ale House implemented Crunchtime ERP to consolidate restaurant operations and back office workflows. The deployment targeted Hospitality ERP capabilities supporting inventory control, procurement, labor and scheduling workflows, and food cost management, with Crunchtime ERP positioned as the central operations system feeding downstream reporting.
Crunchtime ERP was configured to publish transactional feeds into an enterprise data store and data mart used for executive reporting, with ETL pipelines and batch processes designed to refresh schedules on a defined cadence. Configuration work emphasized inventory and labor modules, recipe and cost controls, and procurement workflows, and included automation of data flows to support operational analytics and BI consumption.
The implementation included explicit integrations with other enterprise systems identified by Miller's Ale House, including Dynamics AX for financials, LS Retail POS for point of sale, HotSchedules for workforce scheduling, and UltiPro for payroll and HR data, as well as site POS systems. Data integrations were built and maintained to move sales, labor and inventory transactions from POS and scheduling systems into Crunchtime ERP and the enterprise data mart, enabling consolidated executive reports.
Governance and operational ownership transitioned to the Manager of Data Analytics and Integrations in January 2016 who ensured data store and data mart refresh processes executed on schedule, proactively monitored batch processes, and managed ETL development and support. That role also managed the BI environment for executive reporting, acted as project manager for Dynamics AX financial system rollout, and supported go live and phased rollout of LS Retail POS to pilot and subsequent locations, establishing cross functional collaboration across Operations, Finance, HR, Payroll and IT.
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Point Of Sale | ERP Services and Operations |
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2014 | 2014 |
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Point Of Sale | ERP Services and Operations |
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2015 | 2015 |
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Point Of Sale | ERP Services and Operations |
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2015 | 2015 |
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Miller's Ale House AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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Miller's Ale House Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Miller's Ale House CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Miller's Ale House ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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Miller's Ale House IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Miller's Ale House
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial & Administrative Officer | CXO | Finance | |
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Information Technology Services Manager | Manager | IT | |
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Vice President Information Technology | VP | IT | |
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Point of Sale Systems Administrator | Manager | IT | |
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Apps Being Evaluated by Miller's Ale House Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Miller's Ale House IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Miller's Ale House digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Miller's Ale House Technographics
Miller's Ale House is a Leisure and Hospitality organization based in United States,
with around 7500 employees and annual revenues of $1.00 billion.
Miller's Ale House operates a diverse technology stack with applications such as
Microsoft Dynamics AX, UKG Pro Recruiting (ex UltiPro Recruiting) and Crunchtime ERP,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Hospitality ERP.
Miller's Ale House has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, UKG and Crunchtime.
Miller's Ale House recently adopted applications including
Palantir AIP Platform in 2023, Freshservice in 2023 and Lumen Cloud (ex CenturyLink) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Miller's Ale House’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Miller's Ale House’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Miller's Ale House technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.