List of Crunchtime ERP Customers
Boston, MA, 02114,
United States
Since 2010, our global team of researchers has been studying Crunchtime ERP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Crunchtime ERP for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Crunchtime ERP for Hospitality ERP include: Ruby Tuesday, a United States based Retail organisation with 32100 employees and revenues of $6.00 billion, Ninety Nine Restaurant & Pub, a United States based Leisure and Hospitality organisation with 10000 employees and revenues of $3.00 billion, Pollo Tropical Orlando, a United States based Leisure and Hospitality organisation with 5600 employees and revenues of $1.40 billion, Lifetime Fitness, a United States based Professional Services organisation with 10000 employees and revenues of $1.29 billion, Miller's Ale House, a United States based Leisure and Hospitality organisation with 7500 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Crunchtime ERP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Crunchtime ERP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boudin Bakery | Leisure and Hospitality | 500 | $50M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2017 | n/a |
In 2017, Boudin Bakery implemented Crunchtime ERP. Crunchtime ERP is deployed as a Hospitality ERP to centralize operational control across Boudin branded sites including Fisherman's Wharf, Bistro Boudin, the Boudin Bakery Museum, Baker's Hall, Chowder Hut, the Pier 39 bakery and cafe, and the SFO location.
The deployment was configured to support core hospitality workflows, with functional emphasis on inventory management, recipe and menu costing, procurement and purchase order controls, production scheduling for bakery and kitchen operations, catering and banquet management, and labor scheduling. Crunchtime ERP was used to operationalize event sales and banquet program processes, enabling standardized menu and pricing structures across multiple event and retail locations.
Integrations accompanied the rollout, with Crunchtime ERP connected to existing CRM and database tools and explicit point of sale and event systems referenced in operational notes, including Salesforce, Tripleseat and Micros. The implementation included data transition activities to consolidate customer, event and inventory records into the Crunchtime ERP environment, and real time synchronization between site-level sales terminals and the central application to align inventory and cost data.
Governance and workflow restructuring centered on cross-functional coordination between Sales, Marketing, Events, Catering, Kitchen Operations and Finance. The Director of Sales, Marketing and Events led data and CRM consolidation efforts, defined event-to-operations handoffs for banquet and catering workflows, and established process ownership for menu costing, ordering cadence and staff scheduling within the Crunchtime ERP framework.
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Din Tai Fung North America | Leisure and Hospitality | 1200 | $30M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2018 | n/a |
In 2018, Din Tai Fung North America implemented Crunchtime ERP. The deployment established a centralized Hospitality ERP platform to consolidate operational and financial data across the brand's North American restaurant operations. The implementation targeted finance, operations, supply chain and restaurant support center functions and was positioned to support multi-unit P&L visibility.
Crunchtime ERP was configured to support core modules typical for the Hospitality ERP category including inventory and recipe management, procurement and vendor ordering, cost accounting and standardized P&L reporting, and labor scheduling and workforce cost controls. The Crunchtime ERP configuration emphasized item-level food cost tracking, recipe scaling and periodic inventory controls to align restaurant level operations with corporate FP&A workflows. Financial reporting and budgeting capabilities were instrumented to support monthly close, variance analysis and unit-level forecast modeling.
Operational coverage focused on the restaurant support center in Arcadia and Pasadena California, line operations at individual restaurants and corporate finance teams including FP&A. Rollout scope aligned with multi-unit hospitality operations, coordinating configuration across kitchen, purchasing and finance workflows to ensure consistent cost controls and reporting. The deployment design used centralized configuration and localized site-level controls to balance corporate governance with restaurant operational flexibility.
Governance centered on standardized processes for P&L ownership, inventory reconciliation cadence and change control for menu and recipe updates, with FP&A serving as a primary stakeholder for financial model inputs. The implementation restructured workflows to route costing and variance data into centralized financial dashboards and to support new restaurant opening analysis and capital planning processes. Crunchtime ERP served as the primary Hospitality ERP application to unify operational data and financial planning activities across Din Tai Fung North America.
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Jim N Nicks BBQ Restaurant | Retail | 1020 | $250M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2017 | n/a |
In 2017, Jim N Nicks BBQ Restaurant implemented Crunchtime ERP as its Hospitality ERP platform to centralize back-of-house and corporate operations. The deployment extended from new corporate offices in Birmingham, Alabama linked to a datacenter in Dallas through to individual restaurant sites, and included support for tablet-based inventory control and recipe management at the store level.
Crunchtime ERP was configured to support core back office workflows and store operations, including Crunchtime Back Office functionality for inventory and recipe management, and integration with a dedicated catering management solution, Monkey Media, for catering order orchestration. The implementation emphasized store-level operational controls, point of sale data flow, and store tablet provisioning for inventory counts and recipe access.
Integrations implemented during the rollout include TalentReef feeding new hire records into the Crunchtime environment to streamline onboarding into the POS, and a Greenshades paystub and W2 portal with direct feeds from the payroll system for payroll distribution. The broader IT environment was modernized in parallel, with an upgrade path for Microsoft Dynamics GP 2018, enhanced remote-access surveillance for HR and management, and centralized datacenter links to support operations across sites.
Governance and process changes accompanied the technical rollout, led by a newly formed IT leadership team that instituted segregated duties, prioritized deliverables, restructured Office 365 licensing, and published SharePoint as the corporate repository for files, forms, and training videos. Project management covered vendor SLAs, budgets, and the selection of a new managed services provider to improve support and operational governance.
Stated business outcomes tied to the implementation include an annualized store-level savings of $250,000 attributed to the Crunchtime Back Office deployment, improved POS and office compliance and security posture, and consolidated HR and payroll workflows through TalentReef and Greenshades integrations. The Crunchtime ERP deployment at Jim N Nicks BBQ Restaurant therefore connected Hospitality ERP functionality to HR, payroll, POS, and store operations.
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Lifetime Fitness | Professional Services | 10000 | $1.3B | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2010 | n/a |
In 2010, Lifetime Fitness implemented Crunchtime ERP as its Hospitality ERP to support LifeCafe operations across its club food and beverage units. The implementation centered on using Crunchtime ERP to standardize inventory, ordering and supply chain visibility for food, beverage and retail product lines within the LifeCafe environment.
Crunchtime ERP was configured to manage inventory of food, beverage and retail products, to monitor supply chain status between Café and vendors, and to control ordering quantities to limit waste. Configuration included inventory control workflows and order management capabilities consistent with Hospitality ERP functionality, enabling par-level ordering and systematic inventory counting tied to procurement processes.
The deployment integrated operational data with a COGNOS financial reporting system to analyze performance, providing finance and operations with unified reporting for cost of goods sold insights. Day to day operations leveraged systems checklists and sanitation logs to engage staff in daily upkeep, and the application supported coordination at weekly leadership meetings with other department heads.
Governance and operational changes accompanied the rollout, with hiring, training and coaching of 11 Team Members and termination of three below satisfactory Team Members as part of staff performance management. While utilizing Crunchtime ERP and the associated operational practices, Lifetime Fitness achieved positive same store sales growth in 40 of 44 months, with a 44 month average growth rate of 15.85 percent, and used staff engagement activities such as appreciation events to reinforce process adherence.
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LM Restaurants | Leisure and Hospitality | 2000 | $250M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2016 | n/a |
In 2016, LM Restaurants implemented Crunchtime ERP. The Crunchtime ERP deployment is a Hospitality ERP implementation focused on centralizing restaurant back-office operations and operational control across corporate and field locations. The program was led by the IT Manager for Restaurant Systems and Infrastructure who led requirements gathering, vendor selection, pilot coordination, and contract negotiations. Deployment planning included coordination with new store openings and addressed POS database management and PCI-DSS compliance workflows across restaurant sites.
Crunchtime ERP was configured to support core Hospitality ERP capabilities including centralized inventory and purchasing, recipe costing and standardization, procurement controls, invoice processing, and role-based reporting and analytics. The IT team designed and implemented automation to replace cumbersome manual processes in ordering and vendor management and aligned operational workflows with restaurant-level POS data management. Configuration work emphasized operational modules typical for Hospitality ERP deployments to improve consistency in purchasing, portion control, and back-office reconciliation.
The implementation was executed in parallel with a new HRIS selection effort involving NetChex and with ongoing POS database administration, reflecting coordinated change across labor payroll and point-of-sale domains. Governance controls included formal SOW and SLA review, master service agreement negotiation, vendor contract management, and staged rollout coordination for four new store installations. The program also incorporated PCI-DSS questionnaire processes as part of the rollout governance and operational readiness activities.
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Leisure and Hospitality | 900 | $90M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2018 | n/a |
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Leisure and Hospitality | 7500 | $1.0B | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2015 | n/a |
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Leisure and Hospitality | 3500 | $141M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2015 | n/a |
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Leisure and Hospitality | 10000 | $3.0B | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2018 | n/a |
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Retail | 200 | $25M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2005 | n/a |
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Buyer Intent: Companies Evaluating Crunchtime ERP
- Jones Kelleher, a United States based Professional Services organization with 10 Employees
- Disruptiv Media, a United Kingdom based Professional Services company with 170 Employees
- Georgia State University, a United States based Education organization with 10000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Jones Kelleher | Professional Services | 10 | $1M | United States | 2026-07-09 | |
| Disruptiv Media | Professional Services | 170 | $29M | United Kingdom | 2026-06-16 | |
| Georgia State University | Education | 10000 | $1.2B | United States | 2026-04-16 | |
| Banking and Financial Services | 6000 | $1.4B | Switzerland | 2025-12-09 | ||
| Aerospace and Defense | 100 | $10M | Jamaica | 2025-02-24 | ||
| Healthcare | 10 | $1M | United States | 2025-01-08 | ||
| Leisure and Hospitality | 13000 | $827M | Australia | 2024-07-31 |