Melrose Park, 60160, IL,
United States
MIMIT Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MIMIT Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 MIMIT Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MIMIT Health has purchased the following applications: Block Afterpay for Payment Processing in 2021, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MIMIT Health is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , Salesforce , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MIMIT Health revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MIMIT Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, MIMIT Health implemented Block Afterpay as a Payment Processing capability on its public website. The deployment places Block Afterpay as a customer-facing payment option within the online checkout flow, enabling installment payment handling through the Block Afterpay application.
The implementation is web-based, configured into the site checkout and payment widget architecture and aligned with Payment Processing workflows such as merchant onboarding, payment authorization, capture, and installment scheduling that are typical for this category. Operational scope is focused on e-commerce and patient-facing payment functions for MIMIT Health, and configuration work included checkout presentation, transaction tokenization, and reconciliation touchpoints to the merchant backend, with internal billing and checkout workflows adjusted to surface Block Afterpay as a payment method.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, MIMIT Health deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to enable real-time messaging for patients and site visitors. The implementation is categorized as Chatbots and Conversational AI and targets front-line patient engagement workflows rather than backend clinical systems.
The deployment architecture embeds Salesforce-hosted chat services via a JavaScript widget on the website, connecting visitor sessions to Salesforce agent consoles where agents respond and transcripts are captured within the Salesforce environment. Functional capabilities implemented include the live chat widget, pre-chat capture forms, routing and queuing logic for agents, automated greeting rules, and session transcript capture for follow-up and audit.
Operational scope centers on customer-facing functions, specifically patient engagement and administrative intake, managed by a compact administrative team responsible for chat configuration and monitoring through Salesforce administration interfaces. Rollout is limited to the website channel and integrates into existing web content and support workflows without evidence of broader enterprise system integrations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, MIMIT Health deployed Zoom as its Audio Video and Web Conferencing solution on its website. The implementation exposes Zoom meeting capability directly through the public site to enable patient facing virtual consultations and internal staff collaboration, positioning Zoom as the central Audio Video and Web Conferencing platform for clinical scheduling and remote care workflows.
Configuration leverages category typical capabilities such as scheduled meetings, ad hoc video consults, screen sharing, and session recording, with Zoom integrated into web access flows for patients and employees. Administrative controls and access policies are managed within a compact operational model appropriate for a 50 employee healthcare provider, and the deployment supports patient communication and telehealth oriented business functions while keeping operational complexity minimal.
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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