AI Buyer Insights:

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

Ministry of Housing and Urban Planning
Location
n/a,
Muscat, 100,
Oman
Website
https://www.housing.gov.om/
Phone
968 8000 0099
Artw industry
Government
Employee
Revenue

Ministry of Housing and Urban Planning Technographics

Ministry of Housing and Urban Planning Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Ministry of Housing and Urban Planning and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 825 Ministry of Housing and Urban Planning employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Ministry of Housing and Urban Planning has purchased the following applications: alive5 Live Chat for Chatbots and Conversational AI in 2015, Microsoft SharePoint for Enterprise Content Management in 2015, CueTrack for Customer Support in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Ministry of Housing and Urban Planning is running and its propensity to invest more and deepen its relationship with alive5 , Microsoft , Bahwan CyberTek or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Ministry of Housing and Urban Planning revenues, which have grown to $99.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ministry of Housing and Urban Planning intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Ministry of Housing and Urban Planning Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
alive5 Legacy alive5 Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft SharePoint Enterprise Content Management Content Management n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bahwan CyberTek Legacy CueTrack Customer Support CRM n/a 2022 2023
In 2022 Bahwan CyberTek implemented CueTrack for the Ministry of Housing and Urban Planning in Oman as a Customer Support application to manage citizen complaints, feedback and customer service across the national housing and urban planning authority. The implementation was delivered as part of a wider TIBCO based e services platform and digitized 83 public services while supporting more than 180,000 real estate transactions, aligning CueTrack with government case intake and citizen service orchestration. CueTrack was configured and deployed to operate as the authority's customer service and complaint management module, handling citizen complaints and multi channel feedback handling within the Customer Support category. The deployment emphasized structured case management and centralized complaint tracking, enabling the ministry to capture feedback and service requests through the integrated e services front end. Architecturally CueTrack was integrated into the TIBCO based e services platform to enable end to end routing of citizen requests and to link complaint records to digital service transactions. The implementation narrative identifies CueTrack as the customer service component within the platform, working alongside TIBCO orchestration to manage service queues and feedback channels without disclosing additional external system integrations. Operationally the CueTrack Customer Support rollout covered the national housing authority and its citizen facing services, reshaping customer service workflows and the handling of complaints and feedback. The case study reports improved service convenience, reduced processing time and integrated multi channel feedback handling as outcomes of the CueTrack implementation.
Data Management Platform CRM 2015 2015
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2015 2015

IT Decision Makers and Key Stakeholders at Ministry of Housing and Urban Planning

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Ministry of Housing and Urban Planning Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ministry of Housing and Urban Planning IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ministry of Housing and Urban Planning digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ministry of Housing and Urban Planning Technographics
Ministry of Housing and Urban Planning is a Government organization based in Oman, with around 825 employees and annual revenues of $99.0 million.
Ministry of Housing and Urban Planning operates a diverse technology stack with applications such as alive5 Live Chat, Microsoft SharePoint and CueTrack, covering areas like Chatbots and Conversational AI, Enterprise Content Management and Customer Support.
Ministry of Housing and Urban Planning has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as alive5, Microsoft and Bahwan CyberTek.
Ministry of Housing and Urban Planning recently adopted applications including CueTrack in 2022, alive5 Live Chat in 2015 and Microsoft SharePoint in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ministry of Housing and Urban Planning’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ministry of Housing and Urban Planning’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ministry of Housing and Urban Planning technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.