Minor Hotels
88 The PARQ Building, Ratchadaphisek Road,
Bangkok, 10110,
Thailand
Bangkok, 10110,
Thailand
66 2365 7500
Leisure and Hospitality
Minor Hotels Technographics
Minor Hotels Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Minor Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75000 Minor Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Minor Hotels has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, PeopleStrong HCM for Core HR in 2019, SiteMinder for Hospitality ERP in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Minor Hotels is running and its propensity to invest more and deepen its relationship with Oracle , 2C2P , PeopleStrong or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Minor Hotels revenues, which have grown to $3.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Minor Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Minor Hotels Tech Stack and Enterprise Applications
Minor Hotels ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Minor Hotels initiated an implementation of Oracle E-Business Suite as part of a program to move mission-critical applications to Oracle Cloud Infrastructure. Minor Hotels is an international hotel owner and operator with 535 hotels in 55 countries and 75,000 employees, and it designated Oracle E-Business Suite as its ERP Financial platform to support group financials, purchasing, and procurement.
The implementation focused on Oracle E-Business Suite modules for core financial management, accounts payable and receivable, purchasing, and procurement, integrated alongside Oracle Hyperion for planning and Oracle Business Intelligence Enterprise Edition for reporting. Lifecycle operations were instrumented with E-Business Suite Cloud Manager and automation was applied via Oracle Resource Manager, while Oracle Database Cloud Service on bare metal provided database platform performance and operational isolation.
Production and continuity architecture placed Oracle E-Business Suite in Oracle Cloud Infrastructure Tokyo region with Seoul as the secondary site, and positioned Hyperion and OBIEE primarily in Seoul with Tokyo as the secondary site. Oracle Data Guard provided replication and failover capabilities to enforce recovery objectives, and the overall design leveraged OCI platform services to consolidate application hosting, database PaaS, and infrastructure.
Governance and operational process changes concentrated on business continuity and data security to meet GDPR requirements, with run books and Cloud Manager driven workflows standardizing patching, backup, and failover procedures across regions. Recovery point objective and recovery time objective targets were embedded in operational policies and automated replication configurations.
Minor Hotels achieved stated outcomes including reduction of RPO and RTO from 24 hours to 2 hours and a GDPR aligned business continuity posture. The deployment also delivered increased automation, improved database performance on bare metal, and greater contractual flexibility through Oracle Universal Cloud Credits and license mobility.
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Payment Processing | ERP |
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2019 | 2019 |
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Minor Hotels HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PeopleStrong | Legacy | PeopleStrong HCM | Core HR | HCM | n/a | 2019 | 2021 |
In 2019, Minor Hotels implemented PeopleStrong HCM to consolidate Core HR capabilities across its hotel estate. The deployment targeted People and Culture operations, including recruitment platforms, HR information system functions, career website updates, and programmatic talent initiatives such as automated screening for the management training programme and an end to end internship program.
Configuration work on PeopleStrong HCM centered on core HR records, recruitment and applicant screening workflows that automated management trainee selection, onboarding workflows for new hires and interns, talent management processes for graduate and manager pipelines, and HR reporting and analytics used by the People and Culture team. PeopleStrong HCM was configured to support P&C reporting, data collation for business decisions, and end user training materials for HR operators across sites.
The implementation was rolled out across all hotels, with HR end users trained locally and the People and Culture organization acting as the primary operational owner. Minor Hotels had also implemented SmartRecruiters as an applicant tracking system across hotels and ran PeopleStrong HCM alongside recruitment platforms to support hiring and onboarding workflows.
Governance established People and Culture as the focal point for PeopleStrong HCM IT solutions, responsible for translating business requests into deliverables, overseeing proposal, development, implementation, communication and evaluation of HR system initiatives. Rollout activities included authored recruitment training programs for HR and non HR leaders, performance monitoring of HR systems, and centralized stewardship of HR processes and analytics.
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HR Compliance | HCM |
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2025 | 2025 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Minor Hotels ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SiteMinder | Legacy | SiteMinder | Hospitality ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Minor Hotels implemented SiteMinder as a Hospitality ERP platform, deploying SiteMinder Multi-Property to centralize group level distribution and reservation workflows. The deployment consolidated multi property rate, inventory and booking configuration into a single operational plane to support consistent policies across the portfolio. The implementation used a centralized multi property architecture to provide a single source of truth for availability and pricing.
SiteMinder Multi-Property was configured to operate core Hospitality ERP capabilities including central reservations, rate and inventory management, channel distribution orchestration and booking engine control. Configuration emphasized template driven property profiles and centralized rate plans to accelerate configuration changes and maintain parity across properties. Operational workflows incorporated centralized reporting and bookings reconciliation to support revenue management and front office coordination.
Governance was organized around centralized configuration controls and standard operating procedures for distribution and reservation policy, enabling Minor Hotels to maintain consistent distribution rules across the chain. The implementation impacted revenue management, distribution, reservations and property operations by consolidating operational controls for multi property administration. As stated, Minor Hotels sustains adaptability through SiteMinder Multi-Property, preserving operational consistency across its portfolio.
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Hotel Property Management | ERP Services and Operations |
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2023 | 2023 |
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Point Of Sale | ERP Services and Operations |
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2023 | 2023 |
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Minor Hotels AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Minor Hotels Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Minor Hotels Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2023 | 2023 |
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Minor Hotels CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2015 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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Minor Hotels EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2018 | 2018 |
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Minor Hotels PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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iPaaS (Integration Platform as a Service) | PaaS |
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2023 | 2023 |
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Minor Hotels IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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IT Decision Makers and Key Stakeholders at Minor Hotels
| First Name | Last Name | Title | Function | Department | Phone | |
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Regional Director of E-Commerce and Distribution - Asia | Director | Finance | |
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Group Director of Marketing | Director | Marketing | |
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SVP Operations, Asia | VP | Operations | |
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Director Of Procurement | Director | Procurement | |
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Group Director of Financial Transformation and Projects | Director | Finance | |
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Corporate Director Operational Excellence | Director | Finance | |
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IT Operation Manager | Manager | IT | |
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Apps Being Evaluated by Minor Hotels Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Minor Hotels IT executives and key decision makers. This section highlights Minor Hotels's latest recorded technology evaluations, including Docebo LMS for Learning and Development on 2026-01-29, Cornerstone Learning Suite for Learning and Development on 2026-01-28, and OneTrust Cookie Consent for Governance, Risk and Compliance on 2025-09-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Minor Hotels digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-29 | Minor Hotels | Evaluated | Docebo | Docebo LMS | Learning and Development | HCM |
| 2026-01-28 | Minor Hotels | Evaluated | Cornerstone OnDemand | Cornerstone Learning Suite | Learning and Development | HCM |
| 2025-09-24 | Minor Hotels | Evaluated | OneTrust | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM |
| 2025-06-04 | Minor Hotels | Evaluated |
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Payment Processing | ERP |
| 2024-11-07 | Minor Hotels | Evaluated |
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Hotel Property Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Minor Hotels Technographics
Minor Hotels is a Leisure and Hospitality organization based in Thailand,
with around 75000 employees and annual revenues of $3.51 billion.
Minor Hotels operates a diverse technology stack with applications such as
Oracle E-Business Suite, PeopleStrong HCM and SiteMinder,
covering areas like ERP Financial, Core HR and Hospitality ERP.
Minor Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, PeopleStrong and SiteMinder.
Minor Hotels recently adopted applications including
Vistra Global Expansion Platform (GEP) in 2025, Vistra Geni in 2025 and Oracle OPERA Cloud PMS in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Minor Hotels’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Minor Hotels’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Minor Hotels technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.