List of Service Works Global QFM CMMS Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Service Works Global QFM CMMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Service Works Global QFM CMMS for Computerized Maintenance Management (CMMS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Service Works Global QFM CMMS for Computerized Maintenance Management (CMMS) include: Mitie, a United Kingdom based Professional Services organisation with 76000 employees and revenues of $6.86 billion, Ventia, a Australia based Professional Services organisation with 35000 employees and revenues of $3.98 billion, Curtin University, a Australia based Education organisation with 3887 employees and revenues of $900.0 million, McGill University Health Centre Canada, a Canada based Healthcare organisation with 14000 employees and revenues of $800.0 million and many others.
Contact us if you need a completed and verified list of companies using Service Works Global QFM CMMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Curtin University | Education | 3887 | $900M | Australia | Service Works Global | Service Works Global QFM CMMS | Computerized Maintenance Management (CMMS) | 2018 | n/a | In 2018, Curtin University implemented Service Works Global QFM CMMS as a centralised, mobile-enabled maintenance management platform. The Service Works Global QFM CMMS served as the Computerized Maintenance Management (CMMS) backbone for facilities operations across the Bentley campus and the wider estate in Australia, targeting campus facility management processes and field maintenance teams. The implementation configured modules to automate reactive work orders and planned maintenance workflows, and to schedule planned preventative maintenance PPMs while replacing paper job sheets with mobile forms. Mobile-enabled job capture and paper-free mobile forms were embedded as core capabilities to support field technicians and PPM scheduling, with configuration focused on work order lifecycle, asset records, scheduling, and mobile forms-based compliance data capture. Operational scope covered campus facilities and estate-wide facilities management functions, with governance centralized through campus facilities leadership and standardised workflows and mobile form templates to enforce consistent job handling and compliance evidence capture. The deployment improved resource utilisation, compliance reporting and sustainability through reduced paper usage, as described in the SWG case study. | |
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McGill University Health Centre Canada | Healthcare | 14000 | $800M | Canada | Service Works Global | Service Works Global QFM CMMS | Computerized Maintenance Management (CMMS) | 2014 | n/a | In 2014, McGill University Health Centre Canada implemented Service Works Global QFM CMMS to support facilities management for the MUHC Glen site. SWG’s QFM and P3rform were selected to manage the facilities management helpdesk, reactive and planned maintenance, security and PPP performance reporting as part of the new hospital O&M arrangements ahead of the Glen site move and opening in 2015. The implementation of Service Works Global QFM CMMS established centralized work-order management and standard workflows for reactive maintenance, scheduled preventive maintenance and helpdesk triage. Configuration emphasized maintenance scheduling, SLA and performance reporting capabilities, and P3rform was used to capture and report PPP performance metrics aligned to O&M contracts. This approach aligns with core Computerized Maintenance Management (CMMS) functional terminology, including asset maintenance scheduling, work-order lifecycle management and operational reporting. Operational coverage was focused on the MUHC Glen site, with the system instrumenting security-related workflows and linking maintenance activity to PPP payment mechanisms. Integrations were implemented to support integrated PPP payment mechanisms and contract performance reporting without naming external finance systems. The deployment supported cross functional use by facilities management, security operations and contract governance teams. Governance and rollout timed the QFM CMMS adoption to the Glen site move and opening in 2015, centralizing work-order intake and establishing standardized performance reporting across the site. The implementation supported streamlined performance reporting and integrated PPP payment handling during the transition to the new hospital operations model. | |
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Mitie | Professional Services | 76000 | $6.9B | United Kingdom | Service Works Global | Service Works Global QFM CMMS | Computerized Maintenance Management (CMMS) | 2014 | n/a | In 2014, Mitie deployed Service Works Global QFM CMMS to support its PFI/PPP portfolio across 32 healthcare centres and schools in the United Kingdom. The deployment established Service Works Global QFM CMMS as the operational Computerized Maintenance Management (CMMS) platform for facilities management across those sites. The implementation configured core modules for helpdesk ticketing, planned preventative maintenance PPM, and asset management, and it leveraged QFM's configuration capabilities to centralize asset registers, schedule PPM cycles, and manage work order lifecycles. An integrated payment mechanism within QFM was implemented to automate contract deductions and to replace spreadsheet-driven payment calculation routines. Operational coverage focused on Mitie’s facilities management function across the 32-site PFI and PPP portfolio, with QFM providing SLA reporting, audit trails, and operational visibility for service delivery and contract compliance. The integrated payment mechanism automated deduction workflows tied to contractual performance, reducing manual payment calculation effort. Governance and process effects included strengthened transparency and auditability of maintenance and contractual activities, and improved SLA reporting across the FM organization. The deployment delivered materially reduced spreadsheet-driven payment calculation work and consolidated helpdesk, PPM, asset management, and payment processing into a single Computerized Maintenance Management (CMMS) environment, according to the SWG case study. | |
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Professional Services | 35000 | $4.0B | Australia | Service Works Global | Service Works Global QFM CMMS | Computerized Maintenance Management (CMMS) | 2017 | n/a |
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