Montigo Resorts
Jl. Hang Lekiu, Sambau, Kecamatan Nongsa, Kota Batam,
Kepulauan Riau, 29465,
Indonesia
Kepulauan Riau, 29465,
Indonesia
62 77 8776 8888
Leisure and Hospitality
Montigo Resorts Technographics
Montigo Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Montigo Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 Montigo Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Montigo Resorts has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Sojern for Guest Management in 2017, Intuit Mailchimp for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Montigo Resorts is running and its propensity to invest more and deepen its relationship with Oracle , Sojern , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Montigo Resorts revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Montigo Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Montigo Resorts Tech Stack and Enterprise Applications
Montigo Resorts ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Montigo Resorts implemented Oracle E-Business Suite for ERP Financial, engaging PT. CENTRIN AFATEC as the implementor and deploying the solution across multiple Indonesian properties. The deployment footprint included Hotel Borobudur Jakarta, Montigo Batam, Aston TB Simatupang, Tijili Bali, and Tangram Pekanbaru, with the project scope focused on centralizing finance and reporting functions for hotel operations.
The implementation centered on Oracle E-Business Suite financial capabilities, configured to support general ledger workflows, profit and loss reporting, balance sheet generation, and year end close processes. Infrastructure work included installing Linux Red Hat servers, specifically Red Hat releases 5.8 and 6.5, to host the application stack and support the operational database and application tiers.
Integrations were explicitly limited to an interface between Oracle E-Business Suite and the Opera front office system for business operations data exchange, while operational responsibilities covered database maintenance, SSH and SSL administration using Putty, and routine backup processes using tar. The rollout targeted finance departments at each hotel site, enabling consolidated financial reporting and on-site transaction alignment with front office activity.
Governance and ongoing operations were provided by PT. CENTRIN AFATEC, which performed installation, Linux server administration, remote maintenance after system go-live, and continued support tasks such as backups and database upkeep. Reporting and operational handoffs emphasized finance reporting outputs including PNL, balance sheet, and year end packages, with remote support and maintenance procedures retained as part of the implementation model.
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Montigo Resorts ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Montigo Resorts implemented Sojern on their website to support Guest Management. The Sojern deployment was executed as a site embedded guest acquisition and audience management layer, instrumenting visitor behavior to surface traveler intent and segment audiences for downstream marketing actions. Montigo Resorts Sojern Guest Management is positioned to inform marketing and reservations workflows, linking website signals to campaign activation and onsite personalization efforts.
Implementation scope remained focused on the customer facing website, with marketing taking primary governance responsibility for campaign orchestration and reporting while reservations used insights to prioritize direct booking engagement. Functional capabilities implemented through the Sojern application include web tracking, audience segmentation, campaign activation, and analytics consistent with Guest Management platforms, all delivered via the Sojern instance on the Montigo Resorts website.
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Montigo Resorts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017 Montigo Resorts implemented Intuit Mailchimp as its Marketing Automation platform, deploying the application on its public website to capture guest contacts and manage email outreach. The initial implementation focused on embedding Mailchimp signup forms and the Mailchimp site tracking snippet to centralize subscriber capture and enable web-to-list data flows.
The deployment used core Marketing Automation capabilities of Intuit Mailchimp, including audience and contact management, list segmentation, email campaign design and scheduling, template-driven communications, and basic campaign reporting and analytics. Automation workflows were configured for subscription confirmation and scheduled promotional campaigns, aligning marketing content with guest engagement and reservation marketing use cases.
Operational ownership rests with the central marketing and guest communications function in Indonesia, which manages subscription preferences, consent capture, and audience hygiene within Intuit Mailchimp. Integration scope was limited to the Montigo Resorts website embedding and tracking, with governance processes around list segmentation and campaign approval established to support ongoing promotional and guest lifecycle communications.
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IT Decision Makers and Key Stakeholders at Montigo Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Operations | Director | Finance | |
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IT Executive | CXO | IT | |
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Director Of Revenue Management | Director | Finance | |
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Senior Director - Program Director of iT Transformation | Director | IT | |
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Apps Being Evaluated by Montigo Resorts Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Montigo Resorts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Montigo Resorts digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Montigo Resorts Technographics
Montigo Resorts is a Leisure and Hospitality organization based in Indonesia,
with around 370 employees and annual revenues of $55.0 million.
Montigo Resorts operates a diverse technology stack with applications such as
Oracle E-Business Suite, Sojern and Intuit Mailchimp,
covering areas like ERP Financial, Guest Management and Marketing Automation.
Montigo Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sojern and Intuit.
Montigo Resorts recently adopted applications including
Sojern in 2017, SABRE Synxis Guest Connect in 2017 and Intuit Mailchimp in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Montigo Resorts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Montigo Resorts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Montigo Resorts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.