Mr Price Group Limited
65 Masabalala Yengwa Avenue Upper Level, North Concourse,
Durban, 4001,
South Africa
Durban, 4001,
South Africa
27 64-584-1000
Retail
Mr Price Group Limited Technographics
Mr Price Group Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mr Price Group Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19707 Mr Price Group Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mr Price Group Limited has purchased the following applications: Oracle Retail Merchandising System for Retail Management in 2014, Zendesk Chat for Chatbots and Conversational AI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mr Price Group Limited is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mr Price Group Limited revenues, which have grown to $1.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mr Price Group Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mr Price Group Limited Tech Stack and Enterprise Applications
Mr Price Group Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Merchandising System | Retail Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Mr Price Group Limited implemented Oracle Retail Merchandising System as a core element of its Retail Management strategy for its South Africa retail operations. The deployment centered on Oracle Retail’s core RMS product, positioning the application as the central merchandising platform for the company’s merchandising and inventory workflows.
The implementation focused on standard RMS merchandising capabilities, using the Oracle Retail Merchandising System to consolidate item and assortment management, pricing routines, replenishment planning, purchase order lifecycle controls, and inventory visibility across commercial teams. Configuration emphasized centralized catalog and merchandising definitions to support consistent commercial policies and to enable category management, price execution, and replenishment processes typical of Retail Management platforms.
Operational governance accompanied the technical deployment, with executive-level emphasis on aligning IT and project investment to merchandising and business priorities, and on sequencing module adoption to ensure strategic spend. Mr Price’s implementation narrative stressed the need to couple the Oracle Retail Merchandising System rollout with investment prioritization and phased execution to preserve budget focus and align system capabilities with retail business functions.
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Mr Price Group Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Mr Price Group Limited deployed Zendesk Chat, a Chatbots and Conversational AI application, on its public website to support online shoppers. The implementation embedded the Zendesk Chat web widget into the site to enable real time messaging between customers and service agents, aligning the application with the retailer's e-commerce customer service function.
Zendesk Chat was configured to support standard chat capabilities, including visitor to agent routing, canned responses, session transcripts, and conversational context for agents, leveraging Chatbots and Conversational AI session handling and basic automation features. The solution resides in the website front end and routes conversations to agent consoles for support teams, with operational governance concentrated on chat queue management, agent availability, and support workflow configuration rather than enterprise system integration.
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Mr Price Group Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Mr Price Group Limited deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is implemented on their website to provide cloud hosted meeting services for both internal collaboration and external engagement. The implementation uses Webex Meetings web based join flows to surface scheduling and live sessions directly from corporate pages.
Functional modules include video conferencing, screen sharing, meeting scheduling, and participant management, reflecting standard Audio Video and Web Conferencing workflows. The deployment follows a SaaS architecture with the Cisco Webex Meetings service surfaced through the corporate web layer, enabling meeting orchestration from the website and supporting coordination between corporate teams and external partners. Governance was organized around centralized account provisioning, meeting controls, and web embed configuration to standardize access and meeting administration.
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Collaboration | Collaboration |
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2015 | 2015 |
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Mr Price Group Limited eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Mr Price Group Limited SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2010 | 2010 |
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Warehouse Management | SCM |
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2011 | 2011 |
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Mr Price Group Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Mr Price Group Limited ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Mr Price Group Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Mr Price Group Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Mr Price Group Limited
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Apps Being Evaluated by Mr Price Group Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mr Price Group Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mr Price Group Limited digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Mr Price Group Limited Technographics
Mr Price Group Limited is a Retail organization based in South Africa,
with around 19707 employees and annual revenues of $1.51 billion.
Mr Price Group Limited operates a diverse technology stack with applications such as
Oracle Retail Merchandising System, Zendesk Chat and Cisco Webex Meetings,
covering areas like Retail Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Mr Price Group Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Cisco Systems.
Mr Price Group Limited recently adopted applications including
Klevu Discovery Suite in 2021, Salesforce Sales Cloud in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mr Price Group Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mr Price Group Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mr Price Group Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.