MSC Industrial Supply Company
515 Broadhollow Road Suite 1000,
Melville, 11747, NY,
United States
Melville, 11747, NY,
United States
1 516-812-2000
Distribution
MSC Industrial Supply Company Technographics
MSC Industrial Supply Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MSC Industrial Supply Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7423 MSC Industrial Supply Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MSC Industrial Supply Company has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2012, WorkForce Absence and Leave for Absence and Leave Management in 2017, Epicor Prophet 21 for Distribution ERP in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MSC Industrial Supply Company is running and its propensity to invest more and deepen its relationship with Oracle , SAP , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MSC Industrial Supply Company revenues, which have grown to $3.82 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MSC Industrial Supply Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MSC Industrial Supply Company Tech Stack and Enterprise Applications
MSC Industrial Supply Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, MSC Industrial Supply Company implemented Oracle JD Edwards EnterpriseOne as its ERP Financial application to centralize financial and accounting operations. Operational support for the deployment included system administration responsibilities for Hyperion Enterprise, reporting, FDM, and JD Edwards, indicating an integrated financial reporting and consolidation footprint.
The deployment paired Oracle JD Edwards EnterpriseOne core financial capabilities, including general ledger, accounts payable, and accounts receivable workflows, with Hyperion Enterprise acting as the consolidation and reporting layer and FDM providing data staging and mapping into the reporting environment. Integrations between JD Edwards and the reporting stack supported month end close orchestration, data validation, and standardized chart of accounts feeds, while system administration covered configuration, batch processing, and report distribution. Governance emphasized centralized administration of financial extracts, ETL flows, and report publication to align corporate accounting and financial reporting processes.
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ERP Financial | ERP |
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2021 | 2021 |
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MSC Industrial Supply Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkForce Software | Legacy | WorkForce Absence and Leave | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, MSC Industrial Supply Company implemented WorkForce Absence and Leave as its Absence and Leave Management solution. The deployment anchored absence and leave administration within HR and Total Rewards, aligning leave case handling with corporate compliance requirements.
Configuration work focused on leave of absence administration, ADA accommodation workflows, automated approval routing, and compliance reporting consistent with Absence and Leave Management best practices. WorkForce Absence and Leave was configured to support case management, notification workflows for managers and HR, and role-based access for program administrators.
Operational coverage included approximately 7,000 associates located across the United States, with system testing performed in the WorkForce Software ACT testing environment. The application served the Leave of Absence Program Manager and HR operations, consolidating leave intake, documentation tracking, and return to work case processing.
Governance for the implementation evolved into an internal program management model, with a Leave of Absence Program Manager overseeing two direct reports and acting as project manager for later changes. Process workstreams included assessing and revising leave and ADA-related business processes, defining organizational communications, and developing training and education for managers and HR staff.
By design, the implementation supported an administrative transition from outsourced vendors to internal administration of leave services, and subsequent program activity included project management testing and process redesign to operationalize internal ownership. Ongoing governance emphasized compliance workflows, training rollouts, and centralized case management within WorkForce Absence and Leave.
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Applicant Tracking System | HCM |
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2014 | 2014 |
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Compensation Management | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2014 | 2014 |
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Onboarding | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2012 | 2013 |
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Payroll | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2017 | 2017 |
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MSC Industrial Supply Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, MSC Industrial Supply Company implemented Epicor Prophet 21 as its Distribution ERP to formalize Vendor Managed Inventory and bin fill operations across customer facilities. Epicor Prophet 21 was configured to support inventory visibility, order fulfillment workflows, and field-facing VMI auditing processes.
Implementation focused on core inventory management and VMI capabilities, including bin management, SKU-level stocking rules, handheld barcode scanning support, and mobile-enabled inventory control. Configuration work emphasized order replenishment workflows, customer-specific bin delivery processes, and ISO-compliant inventory handling consistent with on-site audit requirements.
Operational scope centered on VMI auditor activities at multiple customer sites, embedding on-site inventory control procedures and a controlled process for bin delivery to customer locations. The deployment connected supply chain, logistics, account management, and customer service functions through standardized Prophet 21 workflows to ensure accuracy of product levels and coordination of fulfillment and product movement.
Governance and process changes prioritized stakeholder communication and cross-functional project participation, with VMI auditors acting as liaisons between customer order fulfillment and product movement while using Epicor Prophet 21 to maintain data integrity and compliance. The rollout included implementation planning for new accounts, on-site program management, and training on Prophet 21 operational workflows to sustain ongoing VMI operations.
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Field Service Management | ERP Services and Operations |
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2017 | 2017 |
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MSC Industrial Supply Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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MSC Industrial Supply Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Product Information Management | eCommerce |
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2018 | 2018 |
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MSC Industrial Supply Company SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2020 | 2020 |
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Demand Forecasting and Planning | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2021 | 2021 |
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Warehouse Management | SCM |
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2018 | 2018 |
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MSC Industrial Supply Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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MSC Industrial Supply Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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MSC Industrial Supply Company Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2021 | 2021 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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MSC Industrial Supply Company TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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MSC Industrial Supply Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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MSC Industrial Supply Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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MSC Industrial Supply Company Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at MSC Industrial Supply Company
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by MSC Industrial Supply Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MSC Industrial Supply Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MSC Industrial Supply Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD MSC Industrial Supply Company Technographics
MSC Industrial Supply Company is a Distribution organization based in United States,
with around 7423 employees and annual revenues of $3.82 billion.
MSC Industrial Supply Company operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, WorkForce Absence and Leave and Epicor Prophet 21,
covering areas like ERP Financial, Absence and Leave Management and Distribution ERP.
MSC Industrial Supply Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, WorkForce Software and Epicor.
MSC Industrial Supply Company recently adopted applications including
DZConnX Enterprise RPO in 2022, SAP S/4 HANA in 2021 and Epicor Prophet 21 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MSC Industrial Supply Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MSC Industrial Supply Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MSC Industrial Supply Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.