Muller Martini
Untere Bruhlstrasse 17,
Zofingen, 4800,
Switzerland
Zofingen, 4800,
Switzerland
41 62 745 45 45
Manufacturing
Muller Martini Technographics
Muller Martini Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Muller Martini and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Muller Martini employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Muller Martini has purchased the following applications: SAP Business One for ERP Financial in 2014, SAP Field Service Management for Field Service Management in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Muller Martini is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Muller Martini revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Muller Martini intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Muller Martini Tech Stack and Enterprise Applications
Muller Martini ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Microsoft Dynamics NAV | SAP Business One | ERP Financial | ERP | Coresystems | 2014 | 2015 |
In 2014, Muller Martini migrated from Microsoft Dynamics NAV to SAP Business One for ERP Financial. The implementation was led by Coresystems and targeted core finance and commercial operations at the Swiss manufacturing group with approximately 1300 employees.
SAP Business One was configured to support core financial management and accounting workflows, including accounts receivable and payable and order to cash processes, while also instrumenting service contract creation and monitoring. The deployment covered functions explicitly tied to commercial operations, such as preparing offers and calculations, maintaining customer and supplier master data, and handling export administration requirements.
Operational use cases called out in the implementation include data maintenance and handling for mailings and customer correspondence in SAP Business One, plus structured support for processing international tenders including certifications. The system was positioned to centralize customer contact maintenance across internal sales, service and export administration teams, and to provide the sales organization with transactional and contract data.
Governance and rollout work emphasized role based configuration for internal sales users, notably the Technical Clerk for Internal Sales role which performs offer preparation, service contract processing and tender support. Coresystems coordinated configuration and go live activities, while process alignment focused on the service contract lifecycle and standardized data maintenance procedures within SAP Business One.
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ERP Financial | ERP |
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2014 | 2015 |
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Muller Martini ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Field Service Management | Field Service Management | ERP Services and Operations | Coresystems | 2019 | 2020 |
Muller Martini implemented SAP Field Service Management in 2019 to align distribution and service processes, deploying a Field Service Management solution to support servitization and standardized service delivery. The SAP Field Service Management deployment was positioned to consolidate multiple disparate applications into a single operational system for core service and distribution workflows.
The implementation focused on core Field Service Management capabilities typical for the category, including service order orchestration, scheduling and dispatch, mobile technician execution, parts and inventory handling, and centralized analytics and reporting. Configuration emphasized simplified and automated end-to-end processes so field technicians and back office teams could operate from consistent transaction and master data models.
Operational coverage included global distribution and service functions, with information made available in one system to improve transparency and enable collection of key figures and data assessments inside SAP Field Service Management. The project was delivered with Coresystems as the implementation partner, and the architecture centralized business process execution to reduce application sprawl and provide a single source of service truth.
Governance changes included standardized process definitions, consolidated data governance and a single tool for operational reporting and financial planning. As stated by the company, outcomes included increased transparency, uniform data quality that simplifies financial planning, and improvements to profitability driven by standardized, simplified and automated service and distribution processes.
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Muller Martini Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Muller Martini implemented Cisco Webex Meetings as its primary Audio Video and Web Conferencing solution, deploying the Cisco Webex Meetings client on the company website to enable web-based sessions for customers and partners. The Swiss manufacturing firm of 1300 employees uses Cisco Webex Meetings to support both internal collaboration and external customer engagement through site-embedded meeting access and guest join flows.
The implementation covers standard Audio Video and Web Conferencing capabilities including HD audio and video, screen sharing, meeting recording, and calendar driven scheduling and registration workflows provided by Cisco Webex Meetings. Configuration emphasized browser based join and embedded join buttons on public web pages to reduce friction for external participants, while preserving host controls for scheduled sessions and recordings.
Operational coverage targeted corporate communications, sales demonstrations, and technical support workflows, with rollout activities focused on publishing website join flows and establishing meeting scheduling practices. Governance aspects addressed meeting scheduling policies and recorded content handling to align customer facing session management with internal collaboration procedures.
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Collaboration | Collaboration |
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2022 | 2022 |
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Muller Martini Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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Muller Martini ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Muller Martini IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Muller Martini CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Muller Martini
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| No data found | ||||||
Apps Being Evaluated by Muller Martini Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Muller Martini IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Muller Martini digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Muller Martini Technographics
Muller Martini is a Manufacturing organization based in Switzerland,
with around 1300 employees and annual revenues of $200.0 million.
Muller Martini operates a diverse technology stack with applications such as
SAP Business One, SAP Field Service Management and Cisco Webex Meetings,
covering areas like ERP Financial, Field Service Management and Audio Video and Web Conferencing.
Muller Martini has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Cisco Systems.
Muller Martini recently adopted applications including
Microsoft 365 in 2022, Atlassian Jira Service Desk in 2022 and SAP Field Service Management in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Muller Martini’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Muller Martini’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Muller Martini technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.