Murdoch's Ranch & Home Supply
Murdoch's Ranch & Home Supply Technographics
Murdoch's Ranch & Home Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Murdoch's Ranch & Home Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Murdoch's Ranch & Home Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Murdoch's Ranch & Home Supply has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2022, Epicor Eagle for Retail Management in 2017, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Murdoch's Ranch & Home Supply is running and its propensity to invest more and deepen its relationship with Microsoft , Epicor , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Murdoch's Ranch & Home Supply revenues, which have grown to $470.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Murdoch's Ranch & Home Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Murdoch's Ranch & Home Supply Tech Stack and Enterprise Applications
Murdoch's Ranch & Home Supply ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | Sunrise Technologies | 2022 | 2023 |
In 2022, Murdoch's Ranch & Home Supply implemented Microsoft Dynamics 365 for Finance and Operations as an ERP Financial solution with Sunrise Technologies leading the engagement. The deployment focused on establishing a centralized finance and operational backbone to support Purchasing, Finance, Operations, Retail, and Warehouse Management processes across the company in the United States.
The implementation configured and customized Microsoft Dynamics 365 for Finance and Operations modules to address requirements gathered from stakeholders in Purchasing, Finance, Operations, Retail, and Warehouse Management. Business analysis activities included gap analysis and detailed requirements capture, while configuration work encompassed module setup, workflow design, and targeted customizations to align D365 F&O functionality with Murdoch's retail and distribution workflows. System testing and quality assurance were formalized, including regression testing and user acceptance testing led by the project team.
Operational coverage extended to end-user training and IT support readiness, with the project team providing training and ongoing support for end-users and IT staff. Governance and rollout practices emphasized structured QA cycles, regression test plans, and a business analyst driven cadence for feature updates and process refinements. Ongoing work includes maintaining alignment with Microsoft Dynamics 365 for Finance and Operations feature releases and identifying process improvement opportunities across the impacted business functions.
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Murdoch's Ranch & Home Supply ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle | Retail Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Murdoch's Ranch & Home Supply used Epicor Eagle as part of its Retail Management operations for receiving and inventory control. The deployment supported receiving processes at store-level receiving docks and distribution centers, tying physical receipts directly to purchase orders and inventory records.
Epicor Eagle was used for purchase order matching, goods receipt posting, inventory database updates, interstore and distribution center transfers, and processing returns, recalls and defectives. Operational governance included documented receiving procedures, discrepancy logging and follow-up on special orders, with the Receiving Manager training and supervising receiving assistants to enforce those workflows.
The Receiving Manager reported receiving all merchandise efficiently and accurately using Epicor Eagle retail software, and organizational records show concurrent use of Store Commerce Microsoft software for store commerce functions, indicating coexistence of retail systems across receiving and store operations. Business functions impacted include receiving, inventory management, merchandising and store operations, with day to day control exercised at the receiving area and through transfer and returns processes.
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Murdoch's Ranch & Home Supply AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Murdoch's Ranch & Home Supply implemented LivePerson Conversational Cloud on their website. The LivePerson Conversational Cloud is a Chatbots and Conversational AI solution deployed to support online customer engagement for the retailer's digital storefront.
The deployment focused on web channel conversational interfaces, combining automated messaging, intent-based routing, session orchestration and scripted FAQ automation with live agent escalation. Configuration work centered on message templates, business hours routing, conversation analytics and intent models to drive automated responses and handoff criteria.
Implementation embedded the LivePerson Conversational Cloud directly into Murdoch's ecommerce website to handle pre-sale questions, product inquiries and order status or customer service conversations initiated online. Operational coverage emphasized the online channel and customer service workflows, aligning conversational touchpoints with the retailer's website navigation and checkout context.
Governance and operationalization included curated response libraries, escalation rules for agent takeover and ongoing tuning of intents and conversational flows to maintain relevance. Ownership and day to day management was aligned with digital customer service teams who maintained conversational content, monitored analytics and adjusted routing rules as part of regular operations.
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Murdoch's Ranch & Home Supply Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Murdoch's Ranch & Home Supply Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Murdoch's Ranch & Home Supply eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Information Management | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Murdoch's Ranch & Home Supply SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Inventory Management | SCM |
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2021 | 2021 |
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Murdoch's Ranch & Home Supply CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Murdoch's Ranch & Home Supply ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Murdoch's Ranch & Home Supply Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Murdoch's Ranch & Home Supply PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Murdoch's Ranch & Home Supply IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Murdoch's Ranch & Home Supply
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Information Officer | CXO | IT | |
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CFO | CXO | Finance | |
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Store Manager Operations | Manager | Operations | |
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Operations Project Manager | Manager | Finance | |
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Distribution Center Manager | Manager | Finance | |
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Product Data Specialist | Manager | IT | |
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Information Technology Production Manager | Manager | IT | |
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Lead Data Analytics Engineer | Manager | IT | |
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CIO, Head of Data Governance | Director | IT | |
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Chief Financial Officer | CXO | Finance | |
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Head of IT Systems Operations | Director | IT | |
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Chief Information Officer | CXO | IT | |
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Microsoft Dynamics 365 F&O Business Analyst | Non Manager | IT | |
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Apps Being Evaluated by Murdoch's Ranch & Home Supply Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Murdoch's Ranch & Home Supply IT executives and key decision makers. This section highlights Murdoch's Ranch & Home Supply's latest recorded technology evaluations, including Microsoft Dynamics 365 Commerce for eCommerce on 2025-04-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Murdoch's Ranch & Home Supply digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-02 | Murdoch's Ranch & Home Supply | Evaluated | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | eCommerce |
FAQ - APPS RUN THE WORLD Murdoch's Ranch & Home Supply Technographics
Murdoch's Ranch & Home Supply is a Retail organization based in United States,
with around 2300 employees and annual revenues of $470.0 million.
Murdoch's Ranch & Home Supply operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Epicor Eagle and LivePerson Conversational Cloud,
covering areas like ERP Financial, Retail Management and Chatbots and Conversational AI.
Murdoch's Ranch & Home Supply has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Epicor and LivePerson.
Murdoch's Ranch & Home Supply recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2022, Optimizely Search & Navigation (ex Episerver Find) in 2022 and Zendesk Service in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Murdoch's Ranch & Home Supply’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Murdoch's Ranch & Home Supply’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Murdoch's Ranch & Home Supply technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.