Or Yehuda, 6037606,
Israel
MyHeritage Israel Technographics
MyHeritage Israel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MyHeritage Israel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 MyHeritage Israel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MyHeritage Israel has purchased the following applications: EpiServer CMS for Web Content Management in 2013, CloudTalk Contact Center for Call Center in 2021, OneTrust CookiePro for Governance, Risk and Compliance in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MyHeritage Israel is running and its propensity to invest more and deepen its relationship with Optimizely , Automattic , CloudTalk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MyHeritage Israel revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MyHeritage Israel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MyHeritage Israel Tech Stack and Enterprise Applications
MyHeritage Israel Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | EpiServer CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
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Web Content Management | Content Management |
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2014 | 2014 |
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MyHeritage Israel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CloudTalk | Legacy | CloudTalk Contact Center | Call Center | CRM | n/a | 2021 | 2021 |
In 2021, MyHeritage Israel deployed CloudTalk Contact Center in the Call Center category to scale outbound calling for its distributed sales organization. The implementation targeted 158 remote sales agents, prioritized rapid remote onboarding, and established campaign-driven dialing across multiple regions to support a geographically distributed team.
CloudTalk Contact Center was configured with dialer and campaign management capabilities, leveraging automated outbound dialing and campaign scheduling to increase agent throughput. CRM integrations were connected to synchronize contact lists and log call outcomes, and real-time call insights and dashboarding were enabled to provide supervisors live metrics and call quality visibility.
Operational scope focused on outbound sales activities, campaign management, and supervisor monitoring across the distributed sales team, with standardized campaign templates and scripted call flows used to accelerate onboarding. Governance centered on centralized campaign configuration and role based access to reporting, enabling supervisors to adjust campaigns and coach agents using live call data.
The deployment delivered measurable outcomes following the 2021 implementation, producing approximately a 49% increase in monthly call volume, a 6% rise in outbound calls, and a 21% reduction in missed calls, outcomes attributed to CloudTalk Contact Center dialer features and CRM driven workflows.
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Call Center | CRM |
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2014 | 2014 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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MyHeritage Israel TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust CookiePro | Governance, Risk and Compliance | TRM | n/a | 2021 | 2021 |
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MyHeritage Israel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MyHeritage Israel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MyHeritage Israel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||