AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

MyHeritage Israel Tech Stack and Enterprise Applications

MyHeritage Israel Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Optimizely Legacy EpiServer CMS Web Content Management Content Management n/a 2013 2013
Web Content Management Content Management 2014 2014
MyHeritage Israel CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CloudTalk Legacy CloudTalk Contact Center Call Center CRM n/a 2021 2021
In 2021, MyHeritage Israel deployed CloudTalk Contact Center in the Call Center category to scale outbound calling for its distributed sales organization. The implementation targeted 158 remote sales agents, prioritized rapid remote onboarding, and established campaign-driven dialing across multiple regions to support a geographically distributed team. CloudTalk Contact Center was configured with dialer and campaign management capabilities, leveraging automated outbound dialing and campaign scheduling to increase agent throughput. CRM integrations were connected to synchronize contact lists and log call outcomes, and real-time call insights and dashboarding were enabled to provide supervisors live metrics and call quality visibility. Operational scope focused on outbound sales activities, campaign management, and supervisor monitoring across the distributed sales team, with standardized campaign templates and scripted call flows used to accelerate onboarding. Governance centered on centralized campaign configuration and role based access to reporting, enabling supervisors to adjust campaigns and coach agents using live call data. The deployment delivered measurable outcomes following the 2021 implementation, producing approximately a 49% increase in monthly call volume, a 6% rise in outbound calls, and a 21% reduction in missed calls, outcomes attributed to CloudTalk Contact Center dialer features and CRM driven workflows.
Call Center CRM 2014 2014
Partner Relationship Management CRM 2021 2021
MyHeritage Israel TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneTrust Legacy OneTrust CookiePro Governance, Risk and Compliance TRM n/a 2021 2021
MyHeritage Israel IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at MyHeritage Israel

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by MyHeritage Israel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MyHeritage Israel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MyHeritage Israel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD MyHeritage Israel Technographics
MyHeritage Israel is a Media organization based in Israel, with around 350 employees and annual revenues of $100.0 million.
MyHeritage Israel operates a diverse technology stack with applications such as EpiServer CMS, CloudTalk Contact Center and OneTrust CookiePro, covering areas like Web Content Management, Call Center and Governance, Risk and Compliance.
MyHeritage Israel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Optimizely, CloudTalk and OneTrust.
MyHeritage Israel recently adopted applications including CloudTalk Contact Center in 2021, Awin Affiliate Marketing in 2021 and OneTrust CookiePro in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MyHeritage Israel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates MyHeritage Israel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MyHeritage Israel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.