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Nan Shan Life Insurance Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA - Claims Management (FS-CM) Insurance Claims Management ERP Services and Operations Bancon 2014 2015
In 2014 Nan Shan Life Insurance embarked on a multi-year SAP transformation in June 2014 to modernize CRM, BI and core insurance operations on HANA, implementing SAP S/4 HANA - Claims Management (FS-CM) as part of the Insurance Claims Management scope. Bancon was enlisted by SAP as the services integrator for the migration and the program explicitly included claims alongside policy administration and collections. The SAP S/4 HANA - Claims Management (FS-CM) deployment centralized claims processing and case management workflows to support end-to-end claims lifecycle activities, including intake, adjudication, and settlement orchestration. Functional emphasis aligned with Insurance Claims Management capabilities, with configuration focused on claims workflow orchestration, role-based processing, and data consolidation on the HANA platform. Integrations were executed across CRM, BI, policy administration, and collections domains as part of the broader SAP on HANA architecture, enabling shared master data and analytical reporting through the SAP HANA data layer. Operational scope covered Nan Shan Life Insurance core insurance functions in Taiwan, with the implementation positioned to serve underwriting, claims operations, customer service, and finance teams. Delivery followed a phased approach, with Bancon operating as the services integrator under SAP coordination, and the migration completed without data loss. The phased rollout produced earlier benefits for incremental capabilities and allowed staged adoption of Insurance Claims Management processes while preserving data integrity.
Insurance Policy Administration ERP Services and Operations 2014 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Citrix Legacy Citrix NetScaler Digital Workspace IaaS n/a 2019 2019
IT Decision Makers and Key Stakeholders at Nan Shan Life Insurance
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Nan Shan Life Insurance Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Nan Shan Life Insurance Technographics

Nan Shan Life Insurance is a Insurance organization based in Taiwan, with around 4000 employees and annual revenues of $1.04 billion.

Nan Shan Life Insurance operates a diverse technology stack with applications such as SAP S/4 HANA - Claims Management (FS-CM) and Citrix NetScaler, covering areas like Insurance Claims Management and Digital Workspace.

Nan Shan Life Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Citrix.

Nan Shan Life Insurance recently adopted applications including Citrix NetScaler in 2019, SAP S/4 HANA - Claims Management (FS-CM) in 2014 and SAP Policy Management in 2014, highlighting its ongoing modernization strategy.

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Our research team continuously updates Nan Shan Life Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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