Taipei City, 11049,
Taiwan
Nan Shan Life Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Nan Shan Life Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Nan Shan Life Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nan Shan Life Insurance has purchased the following applications: SAP S/4 HANA - Claims Management (FS-CM) for Insurance Claims Management in 2014, Citrix NetScaler for Digital Workspace in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nan Shan Life Insurance is running and its propensity to invest more and deepen its relationship with SAP , Citrix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nan Shan Life Insurance revenues, which have grown to $1.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nan Shan Life Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA - Claims Management (FS-CM) | Insurance Claims Management | ERP Services and Operations | Bancon | 2014 | 2015 |
In 2014 Nan Shan Life Insurance embarked on a multi-year SAP transformation in June 2014 to modernize CRM, BI and core insurance operations on HANA, implementing SAP S/4 HANA - Claims Management (FS-CM) as part of the Insurance Claims Management scope. Bancon was enlisted by SAP as the services integrator for the migration and the program explicitly included claims alongside policy administration and collections.
The SAP S/4 HANA - Claims Management (FS-CM) deployment centralized claims processing and case management workflows to support end-to-end claims lifecycle activities, including intake, adjudication, and settlement orchestration. Functional emphasis aligned with Insurance Claims Management capabilities, with configuration focused on claims workflow orchestration, role-based processing, and data consolidation on the HANA platform.
Integrations were executed across CRM, BI, policy administration, and collections domains as part of the broader SAP on HANA architecture, enabling shared master data and analytical reporting through the SAP HANA data layer. Operational scope covered Nan Shan Life Insurance core insurance functions in Taiwan, with the implementation positioned to serve underwriting, claims operations, customer service, and finance teams.
Delivery followed a phased approach, with Bancon operating as the services integrator under SAP coordination, and the migration completed without data loss. The phased rollout produced earlier benefits for incremental capabilities and allowed staged adoption of Insurance Claims Management processes while preserving data integrity.
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Insurance Policy Administration | ERP Services and Operations |
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2014 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Citrix | Legacy | Citrix NetScaler | Digital Workspace | IaaS | n/a | 2019 | 2019 |
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