NARS Cosmetics
900 3rd Avenue,
New York, 10022, NY,
United States
New York, 10022, NY,
United States
1 212-941-0890
Consumer Packaged Goods
NARS Cosmetics Technographics
NARS Cosmetics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NARS Cosmetics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 NARS Cosmetics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NARS Cosmetics has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2008, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NARS Cosmetics is running and its propensity to invest more and deepen its relationship with Intuit , Apple , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NARS Cosmetics revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NARS Cosmetics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NARS Cosmetics Tech Stack and Enterprise Applications
NARS Cosmetics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2008 | 2008 |
In 2008, NARS Cosmetics implemented Intuit Quickbooks Enterprise as its ERP Financial platform to centralize core accounting operations. The deployment configured Intuit Quickbooks Enterprise for general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting to support corporate finance and accounting functions.
The implementation established centralized financial recordkeeping with a standardized chart of accounts, role based access controls, and audit trails to support month end close and statutory reporting across finance teams. Configuration work emphasized transaction workflow, reconciliations, and reporting templates, aligning Intuit Quickbooks Enterprise with operational accounting processes and internal governance for financial controls.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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NARS Cosmetics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, NARS Cosmetics implemented Salesforce Chat formerly Salesforce Live Agent on its public website. The implementation aligns with the Chatbots and Conversational AI category and supports ecommerce customer service by enabling real time web conversations. The deployment targeted online shopper inquiries routed to the brand's support agents.
Configuration centered on Salesforce Chat capabilities such as chat button embedding, pre chat data capture, agent console setup, session routing, and transcript logging into the Salesforce org. Functional modules implemented included real time routing, presence based queueing, canned responses, and case creation workflows to capture chat interactions for follow up.
The system was integrated into the Salesforce platform to persist transcripts and surface chat interactions within the service console, enabling agent handling and case escalation inside the same Salesforce environment. Governance focused on chat availability, session handling, and data retention policies defined in the Salesforce org, with operational ownership aligned to ecommerce and customer service teams on the public website.
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NARS Cosmetics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, NARS Cosmetics deployed Microsoft 365 to standardize collaboration across corporate teams. The Microsoft 365 implementation is referenced on the company website and functions as the primary Collaboration platform for internal and externally oriented workflows.
The deployment uses a cloud tenant architecture delivering integrated email and calendar, file storage with co-authoring, and team communication capabilities consistent with Microsoft 365 Collaboration functionality. Tenant-level administration and centralized user provisioning govern access and policy, while functional modules emphasize content collaboration, document lifecycle management, and internal communications.
Operational coverage includes corporate business functions such as marketing and product merchandising, supporting collaboration tied to the ecommerce site and corporate content workflows. Governance activity appears to center on tenant sharing policies, external collaboration controls, and role-based access for corporate users, positioning Microsoft 365 as the core Collaboration application for NARS Cosmetics.
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NARS Cosmetics eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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NARS Cosmetics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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NARS Cosmetics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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NARS Cosmetics CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at NARS Cosmetics
| First Name | Last Name | Title | Function | Department | Phone | |
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President | CXO | Finance | |
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Global Executive Director, Digital and Consumer Strategy | Director | IT | |
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Vice President, Global Communications and Fashion Relations | VP | Customer Service | |
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Apps Being Evaluated by NARS Cosmetics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NARS Cosmetics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NARS Cosmetics digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD NARS Cosmetics Technographics
NARS Cosmetics is a Consumer Packaged Goods organization based in United States,
with around 700 employees and annual revenues of $50.0 million.
NARS Cosmetics operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
NARS Cosmetics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Salesforce and Microsoft.
NARS Cosmetics recently adopted applications including
Riskified Chargeback Guarantee in 2021, Coveo Qubit CommerceAI in 2021 and Bambuser Video Commerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NARS Cosmetics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NARS Cosmetics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NARS Cosmetics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.