AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

National Benefit Services Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Alegeus Legacy Alegeus Benefits Administration HCM n/a 2021 2021
Benefits Administration, Pension Administration HCM 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SS&C Technologies Legacy SS&C Chorus BPM Business Process Management ERP Services and Operations n/a 2011 2011
In 2011, National Benefit Services implemented SS&C Chorus BPM from SS&C Technologies to orchestrate benefits administration, HR workflows, and document processing across the United States. SS&C Chorus BPM was deployed as a Business Process Management platform to scale plan onboarding and standardize end-to-end work orchestration. The implementation emphasized workflow orchestration, automated document-processing controls, process modeling, routing, and exception handling to streamline plan setup and benefits administration tasks. Configuration focused on repeatable workflows, automated handoffs, and rule-driven decisioning consistent with Business Process Management deployments. Operational coverage included benefits and HR administration teams and document-processing pipelines within NBS operations in the United States, with the system orchestrating case work and transactional processing for plan onboarding. The deployment centralized work orchestration across those operational areas to support consistent processing flows. Governance and rollout introduced standardized process controls and defined workflow ownership to manage scaling of onboarding operations. According to the vendor case study, the Chorus deployment helped NBS support 20 percent year on year growth without proportional headcount increases, reduced lead and processing times by approximately 50 percent, and improved completion accuracy by approximately 40 percent.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Analytics, Sales Analytics, Customer Support CRM 2022 2022
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at National Benefit Services
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by National Benefit Services Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD National Benefit Services Technographics

National Benefit Services is a Insurance organization based in United States, with around 370 employees and annual revenues of $68.0 million.

National Benefit Services operates a diverse technology stack with applications such as Alegeus, SS&C Chorus BPM and Microsoft 365, covering areas like Benefits Administration, Business Process Management and Collaboration.

National Benefit Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Alegeus, SS&C Technologies and Microsoft.

National Benefit Services recently adopted applications including Proofpoint Email Security and Protection in 2024, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and Wistia in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of National Benefit Services’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates National Benefit Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete National Benefit Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.