List of SS&C Chorus BPM Customers
SS&C Technologies
80 Lamberton Road,
Windsor, 6095, CT,
United States
Windsor, 6095, CT,
United States
1 860-298-4500
Professional Services
26800
$5.9B
Since 2010, our global team of researchers has been studying SS&C Chorus BPM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SS&C Chorus BPM for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SS&C Chorus BPM for Business Process Management include: Old Mutual, a South Africa based Insurance organisation with 28000 employees and revenues of $13.90 billion, SelectHealth, a United States based Insurance organisation with 1800 employees and revenues of $3.20 billion, National Benefit Services, a United States based Insurance organisation with 370 employees and revenues of $68.0 million and many others.
Contact us if you need a completed and verified list of companies using SS&C Chorus BPM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SS&C Chorus BPM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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National Benefit Services | Insurance | 370 | $68M | United States | SS&C Technologies | SS&C Chorus BPM | Business Process Management | 2011 | n/a | In 2011, National Benefit Services implemented SS&C Chorus BPM from SS&C Technologies to orchestrate benefits administration, HR workflows, and document processing across the United States. SS&C Chorus BPM was deployed as a Business Process Management platform to scale plan onboarding and standardize end-to-end work orchestration. The implementation emphasized workflow orchestration, automated document-processing controls, process modeling, routing, and exception handling to streamline plan setup and benefits administration tasks. Configuration focused on repeatable workflows, automated handoffs, and rule-driven decisioning consistent with Business Process Management deployments. Operational coverage included benefits and HR administration teams and document-processing pipelines within NBS operations in the United States, with the system orchestrating case work and transactional processing for plan onboarding. The deployment centralized work orchestration across those operational areas to support consistent processing flows. Governance and rollout introduced standardized process controls and defined workflow ownership to manage scaling of onboarding operations. According to the vendor case study, the Chorus deployment helped NBS support 20 percent year on year growth without proportional headcount increases, reduced lead and processing times by approximately 50 percent, and improved completion accuracy by approximately 40 percent. | |
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Old Mutual | Insurance | 28000 | $13.9B | South Africa | SS&C Technologies | SS&C Chorus BPM | Business Process Management | 2022 | n/a | In 2022 Old Mutual implemented SS&C Chorus BPM, adopting the Business Process Management application to modernize insurance claims and corporate workflow orchestration across its South Africa operations. The deployment was described as an extension of Old Mutual’s long standing relationship with SS&C to expand automation within claims and corporate processes. SS&C Chorus BPM centralized business rules, case management, automated validations and straight through processing for claims workflows. Vendor materials document that SS&C Chorus BPM automated validations and straight through processing supported 99% of funeral claims being paid within eight hours, reflecting configuration focused on rules driven validations, exception routing and orchestration of multi step claim approvals. The implementation leveraged standard Business Process Management capabilities to model, automate and monitor end to end claim lifecycles. The vendor case study describes integration between SS&C Chorus BPM and Old Mutual’s internal policy systems, enabling exchange of policy and claims data to support automated adjudication and settlement. Operational coverage targeted insurance claims and corporate workflow orchestration within Old Mutual’s South Africa business units, with workflows instrumented to route exceptions to human adjudicators and to update policy records during settlement. Governance emphasized business rules ownership and exception management to sustain straight through processing and automated validations. Rollout messaging reflected an extension of the incumbent vendor relationship, aligning IT and claims operations on centralized BPM governance and operational orchestration. | |
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SelectHealth | Insurance | 1800 | $3.2B | United States | SS&C Technologies | SS&C Chorus BPM | Business Process Management | 2019 | n/a | In 2019, SelectHealth implemented SS&C Chorus BPM to automate healthcare claims routing and exceptions handling across the Mountain West region. The Business Process Management deployment supported approximately 1,400 Chorus users and, according to the vendor case study, reduced erroneous-claim resolution from 60 days to 3 days while processing 95% of claims within 15 days. The SS&C Chorus BPM implementation centralized workflow orchestration for claims routing, exceptions handling, queue management, and rule-based case assignment, configuring automated triage and escalation paths consistent with claims operations requirements. Document automation and capture workflows were implemented to standardize evidence collection and accelerate exception resolution, aligning with Business Process Management functional terminology for case management and process orchestration. Operational coverage focused on claims operations and related finance touch points across SelectHealth sites in the Mountain West, and the vendor case study reports major reductions in backlog and interest payments. The implementation integrated with SelectHealth claims processing systems to enable automated handoffs between adjudication and exception queues, supporting claims processing and exceptions management business functions. Governance was structured to centralize workflow ownership and monitoring, with process controls and role based access for Chorus users to manage escalations and case lifecycles. The SS&C Chorus BPM implementation positioned SelectHealth to standardize claims routing processes and institutionalize exception handling within a Business Process Management framework. |
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Buyer Intent: Companies Evaluating SS&C Chorus BPM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SS&C Chorus BPM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SS&C Chorus BPM for Business Process Management include:
- Old Mutual, a South Africa based Banking and Financial Services organization with 31000 Employees
- T. Rowe Price, a United States based Banking and Financial Services company with 8084 Employees
- Ohio National Financial Services, Inc, a United States based Banking and Financial Services organization with 1800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD SS&C Chorus BPM Coverage
SS&C Chorus BPM is a Business Process Management solution from SS&C Technologies.
Companies worldwide use SS&C Chorus BPM, from small firms to large enterprises across 21+ industries.
Organizations such as Old Mutual, SelectHealth and National Benefit Services are recorded users of
SS&C Chorus BPM for Business Process Management.
Companies using SS&C Chorus BPM are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using SS&C Chorus BPM are most concentrated in South Africa and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SS&C Chorus BPM across Americas, EMEA, and APAC.
Companies using SS&C Chorus BPM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.
Customers of SS&C Chorus BPM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SS&C Chorus BPM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Business Process Management.