National Fuel Gas Company
6363 Main St,,
Williamsville, 14221, NY,
United States
Williamsville, 14221, NY,
United States
1 716-857-7000
Oil, Gas and Chemicals
National Fuel Gas Company Technographics
National Fuel Gas Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Fuel Gas Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 National Fuel Gas Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Fuel Gas Company has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2011, Oracle PeopleSoft HCM for Core HR in 2011, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Fuel Gas Company is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Fuel Gas Company revenues, which have grown to $2.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Fuel Gas Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Fuel Gas Company Tech Stack and Enterprise Applications
National Fuel Gas Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2011 | 2012 |
In 2011, National Fuel Gas Company implemented Oracle PeopleSoft ERP as its ERP Financial platform. The implementation targeted core financial management and human capital management processes, deploying Oracle PeopleSoft ERP alongside custom PeopleSoft applications to support corporate finance and HR operations.
The deployment included PeopleTools and application level configurations for Financials, HCM, and custom modules, with PeopleSoft HCM 9.2 specifically noted in ongoing administration. Functional capabilities implemented encompassed general ledger, accounts payable, accounts receivable, payroll and core HR recordkeeping, plus custom transaction processing aligned to utility finance workflows.
Architecture and availability were engineered through a designed server architecture, F5 load balancing and failover across PeopleSoft environments, and instrumentation with Elasticsearch and Kibana for PeopleSoft HCM monitoring and search. The environment was maintained on Oracle Fusion Middleware and PeopleTools which required scheduled upgrades and patch management to support application stability.
Operational governance established a quarterly cadence for critical patch updates for Fusion Middleware and PeopleTools, quarterly tax updates for HCM, and end of year 1099 and W-4 patches, together with routine development environment refreshes from production to support testing. These processes centralized application lifecycle management and ongoing operational support across the finance and HR functions.
|
National Fuel Gas Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2011 | 2012 |
In 2011 National Fuel Gas Company implemented Oracle PeopleSoft HCM as its Core HR system to centralize human resources and payroll processing. The deployment was positioned as an enterprise HCM backbone interfacing with financial applications and targeted core HR functions including payroll tax processing and end of year reporting.
The implementation and ongoing operations included PeopleTools and application upgrades across HCM, Financials and custom PeopleSoft applications, with documented work on PeopleSoft HCM 9.2. Infrastructure and application configuration activities included design of PeopleSoft server architecture, implementation of F5 load balancing and failover for PeopleSoft environments, configuration of Elasticsearch and Kibana for PeopleSoft, and quarterly critical patching of Fusion Middleware and PeopleTools.
Integrations and operational extensions were implemented into the PeopleSoft environment, including Cartopac promotions from development to production and Allegro Horizon upgrades and promotions. Administrators performed regular development environment refreshes from production, production transports, and lower environment refreshes, and they executed specific application updates such as quarterly tax updates and 1099 and W-4 end of year patches. Work also included related platform activities such as moving SAP systems onto Oracle Exadata, upgrading uPerform, and making password complexity changes in PI systems.
Governance and run book practices emphasized cadence based maintenance, with quarterly critical patch updates, quarterly tax patching, and scheduled promotions from development to production for integrated applications. Production transport processes and environment refresh procedures were implemented to support controlled change management across PeopleSoft and connected systems. National Fuel Gas Company Oracle PeopleSoft HCM Core HR remains the central system for HR and payroll orchestration within the company.
|
|
|
|
|
Payroll | HCM |
|
2011 | 2012 |
|
|
|
|
|
Time and Attendance | HCM |
|
2016 | 2016 |
|
National Fuel Gas Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 National Fuel Gas Company deployed Salesforce Field Service, branded as Salesforce Field Service (ex ClickSoftware), to centralize field operations and work order execution. The initiative addressed Field Service Management requirements for dispatching, scheduling, mobile workforce execution, and device and work management workflows.
Implementation work documented by inhouse roles emphasized core dispatch and scheduling configuration, mobile application development for technicians, and work order lifecycle management. Salesforce Field Service (ex ClickSoftware) was used to manage scheduling logic, technician assignment, and on device task execution, aligning with the company focus on device and work management.
The implementation integrated with SAP Work Manager and Agentry for mobile synchronization and SAP backend transactions, with ABAP development cited to support data exchange and backend mappings. System Analyst and Programmer Analyst roles provided ClickSoftware support and development, and ongoing SAP Work Manager support was part of the operational architecture.
Governance and run book activity was retained internally, with LinkedIn records showing System Analyst and Programmer Analyst ownership of ClickSoftware support and SAP integration tasks from December 2015 through at least August 2020. Operational coverage centered on field maintenance and device work management teams, with structured developer and analyst support sustaining the Field Service Management environment.
|
National Fuel Gas Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
National Fuel Gas Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
National Fuel Gas Company PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at National Fuel Gas Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CIO | CXO | Finance | |
|
|
|
Field Service Representative | Manager | Operations | |
|
|
|
Field Operations Manager | Manager | Finance | |
|
|
|
Field Operations Manager II | Manager | Finance | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
Customer Service Representative | Manager | Customer Service | |
|
|
|
Customer Service Representative | Manager | Customer Service | |
|
|
|
Senior Vice President Engineering & Operations | VP | R&D | |
|
|
|
Manager, Human Resources | Manager | HR | |
|
|
|
General Manager of Human Resources | Manager | HR | |
|
|
|
Senior HR Manager | Manager | HR | |
|
Apps Being Evaluated by National Fuel Gas Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Fuel Gas Company IT executives and key decision makers. This section highlights National Fuel Gas Company's latest recorded technology evaluations, including SAP EHS for Environment, Health and Safety (EHS) on 2025-01-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Fuel Gas Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-23 | National Fuel Gas Company | Evaluated | SAP | SAP EHS | Environment, Health and Safety (EHS) | HCM |
FAQ - APPS RUN THE WORLD National Fuel Gas Company Technographics
National Fuel Gas Company is a Oil, Gas and Chemicals organization based in United States,
with around 2200 employees and annual revenues of $2.17 billion.
National Fuel Gas Company operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Oracle PeopleSoft HCM and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, Core HR and Field Service Management.
National Fuel Gas Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Salesforce.
National Fuel Gas Company recently adopted applications including
Oracle BlueKai in 2021, Magnite (ex Rubicon Project) in 2021 and New Relic APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Fuel Gas Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Fuel Gas Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Fuel Gas Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.