AI Buyer Insights:

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

National House-Building Council Tech Stack and Enterprise Applications

National House-Building Council HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ICIMS Legacy iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a 2021 2021
Core HR HCM 2017 2017
Payroll HCM 2017 2017
National House-Building Council AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, National House-Building Council deployed Zendesk Chat on its public website to add an on-site customer engagement channel. Zendesk Chat serves as a Chatbots and Conversational AI implementation for web-based real time messaging with visitors on nhbc.co.uk. The deployment centers on a web chat widget configured for proactive invites and scripted responses, supporting live agent handoff and chat transcript capture. Configuration work focused on conversation routing, canned replies, and session persistence to support asynchronous follow up and standard conversational workflows. Operationally the implementation covers customer service and homeowner engagement workflows delivered through the corporate website in the United Kingdom, with agents accessing conversations through the Zendesk Chat interface. Governance emphasis included defining chat response templates, escalation criteria to live agents, and content moderation rules to align online interactions with NHBC service policies.
National House-Building Council Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, National House-Building Council implemented Microsoft 365. The Microsoft 365 deployment is used to deliver Collaboration capabilities and is referenced as being used on their public website, signaling integration between corporate collaboration services and outward-facing content. The implementation centers on Microsoft 365 core collaboration services, including email and calendaring, document collaboration and intranet content, synchronous team communication, personal file storage, and Office productivity applications. The environment is operated as a centralized Microsoft 365 tenancy with identity and access governed through Azure Active Directory single sign-on and role based administrative controls, supporting centralized policy enforcement, external sharing controls, and tenant level lifecycle management. Operational scope covers IT, communications, and business teams, standardizing workflows for document lifecycle, team chat and meeting coordination across the organization. Governance elements include tenant level policy configuration, retention and sharing rules, and a phased, department oriented rollout and adoption program, with Microsoft 365 surfaced on the website for public content or authenticated content delivery in line with the Collaboration category.
National House-Building Council CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2018 2018
Customer Experience CRM 2014 2014
Customer Experience CRM 2020 2020
Customer Support CRM 2020 2020
Marketing Analytics CRM 2022 2022
National House-Building Council ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
National House-Building Council Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2016 2016
Supplier Relationship Management Procurement 2016 2016
National House-Building Council PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
National House-Building Council IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
National House-Building Council CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at National House-Building Council

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by National House-Building Council Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National House-Building Council IT executives and key decision makers. This section highlights National House-Building Council's latest recorded technology evaluations, including Guidewire for Salesforce for Customer Support on 2025-02-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National House-Building Council digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-02-05 National House-Building Council Evaluated Guidewire Guidewire for Salesforce Customer Support CRM
FAQ - APPS RUN THE WORLD National House-Building Council Technographics
National House-Building Council is a Insurance organization based in United Kingdom, with around 1350 employees and annual revenues of $77.0 million.
National House-Building Council operates a diverse technology stack with applications such as iCIMS Recruit Applicant Tracking System, Zendesk Chat and Microsoft 365, covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
National House-Building Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ICIMS, Zendesk and Microsoft.
National House-Building Council recently adopted applications including Microsoft Clarity in 2022, iCIMS Recruit Applicant Tracking System in 2021 and Zendesk Chat in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National House-Building Council’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates National House-Building Council’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National House-Building Council technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.