National Restaurant Association
2055 L Street NW, Suite 700,
Washington, 20036, DC,
United States
Washington, 20036, DC,
United States
1 202-331-5900
Retail
National Restaurant Association Technographics
National Restaurant Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Restaurant Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 National Restaurant Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Restaurant Association has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Restaurant Association is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , ON24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Restaurant Association revenues, which have grown to $98.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Restaurant Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Restaurant Association Tech Stack and Enterprise Applications
National Restaurant Association ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, National Restaurant Association implemented Oracle NetSuite ERP to centralize core finance and accounting operations. The deployment targeted ERP Financial functionality to support general ledger, accounts payable, accounts receivable, fixed asset accounting, budgeting and financial reporting across the association.
The Oracle NetSuite ERP installation was configured as a cloud hosted, modular solution with standard ERP Financial workflows including order to cash and procure to pay processes, intercompany accounting capabilities, and period close orchestration. The profile includes experience with NetSuite ERP and SuiteCommerce Advanced systems, indicating alignment between back office financial processing and digital commerce or membership billing scenarios.
Operational scope focused on the finance and accounting organization, bringing role based access controls and automated approval workflows into core financial processes. Governance work emphasized chart of accounts rationalization and standardized month end procedures to establish consistent financial controls and audit trails within Oracle NetSuite ERP.
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National Restaurant Association Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, the National Restaurant Association implemented Zoom, deploying Zoom Video Communications as an embedded web conferencing solution on its public website. Zoom serves as the association's Audio Video and Web Conferencing platform to host member webinars, virtual events, and live training sessions directly from the site. The deployment uses the Zoom web client to enable browser based joining, scheduled meeting links, and recorded session playback for on demand access.
Operational ownership is concentrated in events and communications, which configure meeting and webinar settings, registrant workflows, and recording retention as part of the event lifecycle. The implementation emphasizes core Audio Video and Web Conferencing capabilities including live video, screen sharing, webinar registration, and on demand recordings exposed through the website. Governance is organized around centralized conferencing configuration for public facing events and role based access for hosts and panelists, aligning Zoom with the association's event operations and member engagement workflows.
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Collaboration | Collaboration |
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2015 | 2015 |
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National Restaurant Association Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, National Restaurant Association implemented DocuSign eSignature as a Digital Signing solution embedded on its public website to capture electronic signatures for member agreements and online forms. DocuSign eSignature is used as the Digital Signing application to provide web-based signature capture and document execution for the association, supporting online document workflows directly from web pages and form-driven processes.
The deployment focuses on category-aligned capabilities such as reusable document templates, signer routing and role assignment, embedded signing flows for web-based transactions, authentication controls, and audit logging for completed agreements. Governance is centered on enforcing signature authentication and retention policies within web workflows, with operational coverage oriented to member services, event contracts, and commercial agreement execution through the association's website.
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2017 | 2017 |
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National Restaurant Association CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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National Restaurant Association ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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National Restaurant Association PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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National Restaurant Association IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at National Restaurant Association
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer and Chief People Officer | CXO | HR | |
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Vice President of Finance and Controller | VP | Finance | |
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Apps Being Evaluated by National Restaurant Association Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Restaurant Association IT executives and key decision makers. This section highlights National Restaurant Association's latest recorded technology evaluations, including Freshservice for IT Service Management on 2026-04-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Restaurant Association digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-29 | National Restaurant Association | Evaluated | Freshworks | Freshservice | IT Service Management | ITSM |
FAQ - APPS RUN THE WORLD National Restaurant Association Technographics
National Restaurant Association is a Retail organization based in United States,
with around 850 employees and annual revenues of $98.0 million.
National Restaurant Association operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Zoom and DocuSign eSignature,
covering areas like ERP Financial, Audio Video and Web Conferencing and Digital Signing.
National Restaurant Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zoom Video Communications and Docusign.
National Restaurant Association recently adopted applications including
DocuSign eSignature in 2021, Freshservice in 2021 and Lumen CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Restaurant Association’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Restaurant Association’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Restaurant Association technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.