Chicago, 60657, IL,
United States
National Runaway Safeline Technographics
National Runaway Safeline Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Runaway Safeline and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 National Runaway Safeline employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Runaway Safeline has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Microsoft 365 for Collaboration in 2015, Five9 Cloud for Call Center in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Runaway Safeline is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Five9 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Runaway Safeline revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Runaway Safeline intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Runaway Safeline Tech Stack and Enterprise Applications
National Runaway Safeline ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, National Runaway Safeline implemented Oracle NetSuite ERP as its ERP Financial solution. The initiative centralized core accounting functions on Oracle NetSuite ERP using a cloud SaaS architecture, bringing the organization’s finance and accounting activity under an ERP Financial platform suited to a 25-person team. Implementation concentrated on establishing a single chart of accounts, system-based controls, and role-based access to support routine financial processes.
Configured modules included general ledger, accounts payable, accounts receivable, billing, cash management, and financial reporting, aligned to standard ERP Financial workflows such as journal entries, automated invoicing sequences, and period close procedures. The rollout covered the finance and accounting functions across the organization, with governance implemented through permissioned roles and scheduled accounting processes, and the cloud deployment placed system maintenance and upgrades under the vendor managed model.
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National Runaway Safeline Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, National Runaway Safeline implemented Microsoft 365 as its primary Collaboration platform. The deployment is a cloud-hosted Microsoft 365 subscription used by the organization to centralize communications and productivity across its 25 employees, and the public website shows Microsoft 365 assets surfaced on web pages indicating web-facing content and contact channels coming from the tenant.
The implementation emphasizes core Collaboration capabilities including cloud email, document collaboration, shared calendaring, and integrated productivity applications within Microsoft 365. Operational coverage centers on internal communications and knowledge management for staff and on web-enabled engagement workflows that surface Microsoft 365 content to site visitors. Governance for the tenancy is oriented toward tenant-level account provisioning, centralized access controls, and content sharing policies appropriate for a small nonprofit environment.
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National Runaway Safeline CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Five9 | Legacy | Five9 Cloud | Call Center | CRM | n/a | 2021 | 2021 |
In 2021, National Runaway Safeline implemented Five9 Cloud to deliver online contact handling and hotline support. Five9 Cloud is embedded on the organization website and provides Call Center functionality for inbound crisis intake and caller routing across the United States.
The deployment uses a cloud-hosted contact center architecture with web-embedded contact flows and a browser-based agent desktop appropriate for a small nonprofit operations team. Functional capabilities align with Call Center norms, including automated call distribution, interactive voice response, skills-based routing, and web callback or click-to-call engagement from the website.
Operational coverage centers on frontline crisis hotline operations and intake workflows, consolidating voice and web contacts into a unified queue for agents and volunteers. Governance emphasis is on centralized call handling and agent workflow orchestration to support intake and escalation protocols, with the Five9 Cloud instance tied directly to the website contact surface for immediate caller engagement.
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National Runaway Safeline PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2021 | 2021 |
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National Runaway Safeline IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at National Runaway Safeline
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Finance | Director | Finance | ||||
| Executive Director | Director | Finance | ||||
| Director of Programs | Director | Finance |
Apps Being Evaluated by National Runaway Safeline Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||