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National Savings and Investments
Location
1 Drummond Gate,
London, SW1V 2QX,
United Kingdom
Website
https://www.nsandi.com/
Phone
44 20 7932-6856
Artw industry
Government
Employee
Revenue

National Savings and Investments Technographics

National Savings and Investments Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by National Savings and Investments and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 National Savings and Investments employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that National Savings and Investments has purchased the following applications: Unit4 Business World for ERP Financial in 2020, NICE CXone Reporting for Workforce Analytics in 2020, SBP Digital Core for Core Banking in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems National Savings and Investments is running and its propensity to invest more and deepen its relationship with UNIT4 , Nice Systems , SBS (ex-Sopra Banking Software) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing National Savings and Investments revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Savings and Investments intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

National Savings and Investments Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UNIT4 Legacy Unit4 Business World ERP Financial ERP Financial Management n/a 2020 2020
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nice Systems Legacy NICE CXone Reporting Workforce Analytics HCM n/a 2020 2020
In 2020, National Savings and Investments deployed NICE CXone Reporting to standardize contact center measurement and workforce intelligence across its retail customer operations. NICE CXone Reporting was implemented as the institution's Workforce Analytics solution to provide aggregated visibility into agent performance, service level attainment and queue behavior for customer contact channels. The implementation leveraged standard NICE CXone Reporting capabilities, including real time dashboards, historical and trend reporting, agent performance analytics, schedule adherence and workforce forecasting support. Configuration focused on centralized reporting schemas, role based access for supervisors and workforce planners, and prebuilt operational views to align contact center metrics with day to day workforce management processes. Operational coverage emphasized contact center and customer service functions within the UK organization, supporting frontline agents, team leads and workforce planners. Project governance and rollout were managed through CIO tower project controls, with reporting and project financials tracked using Execview and SAP WebCIP, and execution and knowledge management coordinated via Jira and Confluence to support phased adoption across teams.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SBS (ex-Sopra Banking Software) Legacy SBP Digital Core Core Banking ERP Services and Operations n/a 2025 2025
In 2025, National Savings and Investments will transition all of its banking and payments services to SBP Digital Core, deploying the SBP Digital Core platform as the central engine for its Core Banking operations. This change is part of NS&I’s Transformation Program under its contract with Atos and targets the organisation’s retail banking and payments functions that support over 24 million customers. SBP Digital Core will be implemented as a cloud-native, Software-as-a-Service core banking platform hosted on AWS, providing core account management, payments processing, product lifecycle management, and automated update delivery consistent with Core Banking capabilities. The platform configuration emphasizes cloud scalability and flexible data storage to support frequent adjustments to infrastructure and to reduce the operational overhead associated with on-premise capacity management. The implementation is coordinated with Atos, IBM and Sopra Steria, integrating SBP Digital Core into NS&I’s broader IT estate as part of digitising retail operations. Operational coverage explicitly includes retail operations responsible for implementing savings rate changes, servicing customer interactions, and back-end payments processing across the organisation. Governance is managed through NS&I’s Transformation Program and contractual oversight with Atos, with SBS providing the SBP Digital Core technology and AWS providing the underlying cloud environment. Stated benefits in the programme materials include increased infrastructure flexibility and scalability, a SaaS-based automatic update cadence to avoid day-to-day disruptions, and a foundation for improved product and service delivery and customer experience.
Core Banking ERP Services and Operations 2000 2001
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2021 2022
Call Center CRM 2019 2019
Customer Analytics CRM 2020 2020
Customer Experience CRM 2020 2020
Customer Experience CRM 2012 2012
Marketing Analytics CRM 2004 2004
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2021 2021
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management, iPaaS (Integration Platform as a Service) PaaS 2020 2020
Robotic Process Automation PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloud Storage IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at National Savings and Investments
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by National Savings and Investments Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD National Savings and Investments Technographics

National Savings and Investments is a Government organization based in United Kingdom, with around 400 employees and annual revenues of $60.0 million.

National Savings and Investments operates a diverse technology stack with applications such as Unit4 Business World, NICE CXone Reporting and SBP Digital Core, covering areas like ERP Financial, Workforce Analytics and Core Banking.

National Savings and Investments has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UNIT4, Nice Systems and SBS (ex-Sopra Banking Software).

National Savings and Investments recently adopted applications including SBP Digital Core in 2025, Slack Connect in 2022 and Panacea Procurement in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of National Savings and Investments’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates National Savings and Investments’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete National Savings and Investments technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.