Natwest Group (Ulster Bank)
Central Park, Leopardstown,
Dublin, D18 N153,
Ireland
Dublin, D18 N153,
Ireland
353 1 709 2500
Banking and Financial Services
Natwest Group (Ulster Bank) Technographics
Natwest Group (Ulster Bank) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Natwest Group (Ulster Bank) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1750 Natwest Group (Ulster Bank) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Natwest Group (Ulster Bank) has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Jobvite Talemetry Recruitment Marketing Suite for Candidate Relationship Management in 2015, Broadcom CA 7 Workload Automation Intelligence for Business Process Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Natwest Group (Ulster Bank) is running and its propensity to invest more and deepen its relationship with Oracle , Jobvite , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Natwest Group (Ulster Bank) revenues, which have grown to $650.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Natwest Group (Ulster Bank) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Natwest Group (Ulster Bank) Tech Stack and Enterprise Applications
Natwest Group (Ulster Bank) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Natwest Group (Ulster Bank) implemented Oracle E-Business Suite as its ERP Financial system. The deployment established Oracle E-Business Suite as the central finance application supporting project accounting and programme reporting at Ulster Bank Ireland DAC.
The implementation supported remediation programmes including Tracker Mortgage and Business Interests rates, with the programme employing 250 people and operating from College Green Dublin. Senior Finance Analysts worked within the programme finance team using Oracle E-Business Suite to create and prepare monthly management accounts, prepare all monthly journals, create statements of work and purchase orders, manage suppliers and execute payments, and report and post 5000 remediation payments to impacted customers.
Functional coverage included general ledger led financial accounting, accounts payable and payments processing, procurement transaction handling for SOW and PO workflows, management accounting for monthly closure and provision reporting, and forecasting and budget review capabilities. Oracle E-Business Suite was used to support monthly provision reporting to the Central Bank and the preparation of monthly and quarterly financial presentations to the Programme Director and CFO.
Operational governance emphasized strict monthly close deadlines and a programme-level finance reporting cadence, with the finance team reporting into the Finance Manager and Programme Director. Role responsibilities were divided across remediation reporting and quality control, financial accounting, and financial analysis, embedding Oracle E-Business Suite into both transactional processing and analytical reporting workflows.
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Expense Management | ERP |
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2013 | 2013 |
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Natwest Group (Ulster Bank) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite Talemetry Recruitment Marketing Suite | Candidate Relationship Management | HCM | n/a | 2015 | 2015 |
In 2015, Natwest Group (Ulster Bank) deployed Jobvite Talemetry Recruitment Marketing Suite on its public careers site as a Candidate Relationship Management solution. The implementation placed Jobvite Talemetry Recruitment Marketing Suite at the center of talent network pages hosted on jobs.ulsterbank.com to support recruitment marketing and candidate engagement workflows.
Configuration emphasized career site integration and talent network capture, leveraging Candidate Relationship Management capabilities such as candidate segmentation, nurture campaign automation, and branded talent pools. The deployment reflected typical recruitment marketing module usage, including job posting syndication on the career site, subscription-based talent networks, and content-driven candidate outreach.
Operational coverage centered on Ulster Bank recruiting and talent acquisition teams in Ireland, with the solution embedded into the candidate experience on the company website. Governance and process ownership were aligned to HR talent acquisition functions, with ongoing content and campaign management conducted through the recruitment marketing suite and site editorial workflows.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Natwest Group (Ulster Bank) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | Broadcom CA 7 Workload Automation Intelligence | Business Process Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Natwest Group (Ulster Bank) operated Broadcom CA 7 Workload Automation Intelligence as the central batch scheduler for retail payments and direct debit processing in Ireland. Natwest Group (Ulster Bank) used Broadcom CA 7 Workload Automation Intelligence for Business Process Management of account access workflows and payment file orchestration. The deployment centralized nightly job scheduling and coordination across retail banking operations.
Broadcom CA 7 Workload Automation Intelligence supported job scheduling, batch orchestration, dependency and calendar management, and automated job stream monitoring consistent with Business Process Management practices. Configuration work focused on sequencing payment file processing, settlement windows, retry logic for failed jobs, and operational alerting to support end of day and overnight processing. Monitoring and operations capabilities were emphasized to surface job failures and execution status to operations teams.
Operational coverage explicitly included retail payments and direct debit processing, handling workflows that fed account access and payment processing systems used by customers and branch services in Ireland. The scheduler environment was integrated with downstream payment clearing and internal transaction processing workflows to coordinate multi-step payment executions and nightly reconciliation tasks.
A June 2012 update to CA 7 failed, disrupting access to accounts and payment processing and leaving hundreds of thousands of customers without normal banking services. The outage contributed to regulatory enforcement and required remediation measures across affected operational processes and governance of batch operations.
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Natwest Group (Ulster Bank) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Natwest Group (Ulster Bank) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Natwest Group (Ulster Bank) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Natwest Group (Ulster Bank) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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Natwest Group (Ulster Bank) EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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Natwest Group (Ulster Bank) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Natwest Group (Ulster Bank) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Natwest Group (Ulster Bank)
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of HR, Corporate Banking Division | Director | HR | |
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HR Director | Director | HR | |
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Senior HR Business Partner | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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Apps Being Evaluated by Natwest Group (Ulster Bank) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Natwest Group (Ulster Bank) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Natwest Group (Ulster Bank) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Natwest Group (Ulster Bank) Technographics
Natwest Group (Ulster Bank) is a Banking and Financial Services organization based in Ireland,
with around 1750 employees and annual revenues of $650.0 million.
Natwest Group (Ulster Bank) operates a diverse technology stack with applications such as
Oracle E-Business Suite, Jobvite Talemetry Recruitment Marketing Suite and Broadcom CA 7 Workload Automation Intelligence,
covering areas like ERP Financial, Candidate Relationship Management and Business Process Management.
Natwest Group (Ulster Bank) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Jobvite and Broadcom.
Natwest Group (Ulster Bank) recently adopted applications including
Adobe Experience Cloud in 2021, Adobe Audience Manager in 2021 and Adobe Analytics Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Natwest Group (Ulster Bank)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Natwest Group (Ulster Bank)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Natwest Group (Ulster Bank) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.