NatWest
250 Bishopsgate,
London, EC2M 4AA,
United Kingdom
London, EC2M 4AA,
United Kingdom
44 34 3428-2300
Banking and Financial Services
NatWest Technographics
NatWest Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NatWest and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 56600 NatWest employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NatWest has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2006, Sova Assessment Platform for Talent Assessment in 2021, Broadcom CA 7 Workload Automation Intelligence for Business Process Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NatWest is running and its propensity to invest more and deepen its relationship with Oracle , Sova Assessment , Broadcom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NatWest revenues, which have grown to $18.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NatWest intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NatWest Tech Stack and Enterprise Applications
NatWest ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2006 | 2006 |
In 2006, NatWest implemented Oracle NetSuite ERP as its ERP Financial platform to consolidate core finance and accounting functions. The deployment used Oracle NetSuite ERP cloud-native architecture to create a centralized financial data repository and to standardize multi-entity financial management across the bank's finance organization. The implementation oriented the platform toward statutory reporting workflows and period close orchestration.
Configuration centered on ERP Financial capabilities typical for large finance organizations, including general ledger, accounts payable, accounts receivable, fixed assets, and consolidated financial reporting. NatWest configured multi-ledger support, chart of accounts normalization, intercompany accounting, and month-end close automation to standardize accounting processes and produce auditable transaction and period close trails. Role based access controls and workflow approval chains were applied to enforce segregation of duties and financial controls.
Governance established centralized finance process ownership and formal change control for configuration, with internal finance and IT stakeholders operating as stewards of the Oracle NetSuite ERP environment. Operational coverage emphasized corporate finance and accounting functions, with the platform serving as the authoritative financial system for consolidation and reporting across NatWest's finance organization.
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NatWest HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sova Assessment | Legacy | Sova Assessment Platform | Talent Assessment | HCM | n/a | 2021 | 2021 |
In 2021 NatWest implemented the Sova Assessment Platform for Talent Assessment to support large-scale recruitment and talent assessment within HR and volume hiring in the United Kingdom. The engagement is positioned against high-volume campus and early careers recruitment, with the Sova Assessment Platform used to standardize candidate evaluation across multiple hiring cohorts and recruiter teams.
NatWest configured blended assessment workflows on the Sova Assessment Platform, combining online timed tests and scenario based exercises consistent with volume hiring use cases. Configuration emphasized assessment orchestration, automated scoring pipelines, role aligned competency frameworks, and centralized reporting for hiring managers and talent acquisition leads.
The implementation included workflow integrations with applicant tracking systems and HR operational connectors to streamline candidate routing and status updates during assessment stages. The Sova Assessment Platform was used to embed assessment events into existing recruitment pipelines, supporting recruiter scheduling, candidate communications, and consolidated result delivery to hiring panels across the UK.
Governance centered on HR ownership of assessment design and standardized review gates for progression decisions, with process changes to unify scoring rules and panel workflows. Data handling and candidate privacy were managed within the assessment platform integration points, and assessment governance addressed consistency for volume hiring and recruiter adoption across NatWest’s talent acquisition organization.
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NatWest ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | Broadcom CA 7 Workload Automation Intelligence | Business Process Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 NatWest implemented Broadcom CA 7 Workload Automation Intelligence as part of its Business Process Management layer to orchestrate core batch operations. The deployment targeted overnight job scheduling and automated execution for retail banking transaction processing across the United Kingdom.
Broadcom CA 7 Workload Automation Intelligence was configured to provide centralized workload automation, job stream sequencing, calendar driven windows, dependency management, and automated restart handling for interdependent batch workflows. Configuration work focused on defining critical job hierarchies, sequencing rules, and error handling logic to support end of day and overnight payment processing.
Operationally CA-7 orchestrated overnight batch processing for retail banking payments and transactions and interfaced with core processing engines and payment flows at bank and group levels. A corrupted CA-7 update applied in June 2012 disrupted nightly batches, causing widespread customer account access failures and interrupting payments and transactions across the bank and group operations.
The incident required large scale remediation across affected operations and triggered regulatory penalties for the bank and group, underscoring risks in update validation and change control within the Business Process Management stack. The event is documented as a major operational outage tied directly to the Broadcom CA 7 Workload Automation Intelligence update failure.
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Enterprise Asset Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Real Estate Property Management | ERP Services and Operations |
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2025 | 2026 |
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NatWest AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AI Model Deployment and Monitoring | AI Development |
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2021 | 2022 |
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MLOps Platforms | AI Development |
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2025 | 2025 |
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NatWest AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2013 | 2013 |
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NatWest Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Warehouse | Analytics and BI |
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2021 | 2022 |
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NatWest Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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NatWest Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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NatWest Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management, Sourcing | Content Management |
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2019 | 2020 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2020 | 2020 |
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NatWest CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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NatWest EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Environmental, Social, and Governance (ESG) | EPM |
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2017 | 2017 |
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NatWest ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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NatWest TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2019 | 2020 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2019 | 2020 |
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NatWest PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2021 | 2022 |
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Transactional Email | PaaS |
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2020 | 2020 |
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NatWest IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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NatWest CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Extended Detection and Response (XDR) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at NatWest
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NatWest Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NatWest IT executives and key decision makers. This section highlights NatWest's latest recorded technology evaluations, including Temenos T24 for Core Banking on 2025-02-26 and First Advantage for BackGround Screening on 2025-02-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NatWest digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-26 | NatWest | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| 2025-02-05 | NatWest | Evaluated | First Advantage | First Advantage | BackGround Screening | HCM |
FAQ - APPS RUN THE WORLD NatWest Technographics
NatWest is a Banking and Financial Services organization based in United Kingdom,
with around 56600 employees and annual revenues of $18.01 billion.
NatWest operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Sova Assessment Platform and Broadcom CA 7 Workload Automation Intelligence,
covering areas like ERP Financial, Talent Assessment and Business Process Management.
NatWest has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sova Assessment and Broadcom.
NatWest recently adopted applications including
PEXA Exchange in 2025, CometLLM in 2025 and Customer Love in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NatWest’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NatWest’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NatWest technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.