Sao Paulo, 04726-170, Sao Paulo,
Brazil
Navita Technographics
Navita Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Navita and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Navita employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Navita has purchased the following applications: NewAge ERP for Distribution ERP in 2010, Tawk.to for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Navita is running and its propensity to invest more and deepen its relationship with NewAge Software and Solutions , Tawk.to , JivoChat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Navita revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Navita intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Navita Tech Stack and Enterprise Applications
Navita ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NewAge Software and Solutions | Legacy | NewAge ERP | Distribution ERP | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Navita implemented NewAge ERP, deploying a Distribution ERP to consolidate core finance and customer billing workflows within its Brazil operations. The deployment centralized Accounts Payable and Accounts Receivable processing for a 200 employee professional services firm, bringing invoice and receipt posting into a single application platform.
The implementation used NewAge ERP modules for Accounts Payable and Accounts Receivable, with configuration to support supplier invoice receipt, tax conference on invoices, diary payment launch, apportionment and service billing. Accounts Receivable workflows were configured for customer billing via phone and email, receipt posting in NewAge ERP, daily receipt-flow updates and portfolio control reporting, aligning operational terminology to Distribution ERP financial ledger and subledger processing.
Operational integrations and coverage reflect explicit treasury and banking touchpoints, payments routed by internet banking and daily bank conciliation performed within the financial operating cadence, with weekly and monthly reconciliation cycles. The scope included finance, treasury and client-facing billing functions, and the implementation captured routine outputs into accounts payable reports and spreadsheets while supporting contract-level billing and Brazilian tax compliance requirements.
Governance was organized around recurring process rhythms, including tax conference at invoice intake, daily diary payment launches, ongoing apportionment controls and AR control reporting by the Accounts Receivable analyst. NewAge ERP served as the authoritative system for invoice receipt and receipt posting, streamlining core accounting workflows and formalizing daily, weekly and monthly reconciliation and reporting practices.
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Navita AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Navita implemented Tawk.to on its website. The Tawk.to deployment provides a cloud hosted chat widget on navita.com.br, positioned within the Chatbots and Conversational AI category to enable real time visitor engagement and initial conversational interactions.
Implementation included embedding the Tawk.to JavaScript snippet into site templates and configuring the Tawk.to dashboard for agent console access, canned responses, and monitoring. Functional capabilities configured emphasize live chat, real time visitor monitoring, chat transcripts and basic conversational automation consistent with a Chatbots and Conversational AI solution. Configuration work focused on widget behavior, availability settings, and routing rules to align inbound chats with customer support and sales intake workflows.
Operational coverage is centered on Navita's public web properties, supporting customer support and client engagement functions in Brazil, and administered by internal support teams through the Tawk.to admin interface. Governance used role based account assignments and defined chat handling workflows to allocate conversations and retain transcripts for follow up. The deployment leverages Tawk.to's SaaS hosted architecture with the embedded widget serving as the primary runtime and integration point to Navita's website.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Navita Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Navita implemented Microsoft 365. Navita, a Brazil based professional services firm of approximately 200 employees, adopted Microsoft 365 as its primary Collaboration platform to support project teams and internal communications.
The implementation was executed as a cloud hosted SaaS tenant, delivering core collaboration capabilities including email and calendaring, document collaboration and cloud storage, and web based productivity apps to support project delivery and client engagement workflows. The company's website shows Microsoft 365 in use, indicating web integrated access patterns and public facing references to the Microsoft 365 environment.
Operational coverage focused on firm wide business functions such as project delivery, client services and internal operations within Brazil, with centralized administration for user provisioning, access controls and policy enforcement typical of Collaboration deployments. Governance emphasizes tenant level controls, content management and role based access to align collaboration tooling with professional services workflows.
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Navita Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2011 | 2011 |
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Navita CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation, Customer Experience | CRM |
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2018 | 2018 |
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Navita PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Navita IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Navita
Apps Being Evaluated by Navita Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||