NEC US
5205 N O'Connor Blvd, Suite 400,
Irving, 75039, TX,
United States
Irving, 75039, TX,
United States
1 214-262-2000
Communications
NEC US Technographics
NEC US Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NEC US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 NEC US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NEC US has purchased the following applications: SAP Concur Expense for Expense Management in 2010, Hubspot Live Chat for Chatbots and Conversational AI in 2021, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NEC US is running and its propensity to invest more and deepen its relationship with SAP , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NEC US revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NEC US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NEC US Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, NEC US implemented SAP Concur Expense as its Expense Management platform to centralize processing of company Travel and Entertainment and Purchase card activity. The deployment positioned SAP Concur Expense as the primary system for employee expense reporting and corporate card reconciliation across finance and travel administration functions.
SAP Concur Expense was configured to support core Expense Management capabilities including employee self service expense reporting, T and E policy enforcement, receipt capture, approval workflows, and automated coding for finance processing. Configuration emphasized centralized policy controls and approval routing to align expense submissions with corporate travel and card policies.
The implementation includes an explicit integration with the PaymentNet site to capture expense account and card data, enabling reconciliation of Purchase card transactions and card feed ingestion into SAP Concur Expense. Operational coverage spans finance, travel management, and corporate card administration, with SAP Concur Expense serving as the system of record for employee-submitted expenses and card transaction data.
NEC US also maintained user assistance and support processes to help employees use SAP Concur Expense and the PaymentNet site for expense accounts and card data, accompanied by governance to enforce submission standards and approval discipline. Ongoing operational controls focus on expense policy adherence and centralized reconciliation workflows within the Expense Management environment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, NEC US deployed Hubspot Live Chat on its public website to provide real time visitor engagement and lead capture aligned to the Chatbots and Conversational AI category. NEC US Hubspot Live Chat supports customer facing touchpoints for marketing, sales, and customer support, consolidating web conversations into the HubSpot platform for follow up and recordation.
The implementation leverages Hubspot Live Chat capabilities including an embedded chat widget, configurable conversational flows for initial qualification, canned responses and transcript logging. Routing rules and escalation workflows are used to direct conversations to appropriate teams and to preserve contact data within HubSpot contact records, enabling follow up by marketing and sales. Operational governance is structured around centralized administration of chat configuration, message templates, and conversation handoff processes to ensure consistent handling across customer engagement and support functions.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016 NEC US deployed Microsoft Power BI as a core analytics component within cloud IoT solutions built on Microsoft Azure, positioning Microsoft Power BI as the Analytics and BI application for operational reporting and real time visualization. The deployment tied Microsoft Power BI to NEC US business use cases in retail and transportation, establishing a clear NEC US Microsoft Power BI Analytics and BI relationship for operations and customer experience functions.
The implementation centered on two solution modules, Video Analytics for Retail and Intelligent Transportation Cloud, with Microsoft Power BI delivering dashboards and visualization for shopper demographics, in store behavior, transit KPIs, and expected time of arrival feeds. Video Analytics for Retail incorporated biometric age and gender inference to feed audience segmentation reports, while Intelligent Transportation Cloud aggregated transit performance data to feed service management dashboards implemented in Microsoft Power BI.
Architecturally the solution used Azure platform services including Azure IoT Suite for device telemetry and Linux virtual machines running on Azure Infrastructure as a Service to host transport engines and supporting analytics workloads. Integrations explicitly included overlay connectivity to existing Fleet Management Infrastructure and ingestion of GTFS data feeds, with Microsoft Power BI consuming consolidated datasets produced by the Azure hosted analytics layer.
Operational coverage targeted retail establishments and city transportation agencies, with live deployments noted among transport operators in Asia Pacific and applicability across public safety, hospitality, and manufacturing. The implementation emphasized scalability and mixed Microsoft and open source technology support on Azure to accelerate rollout, and delivered stated outcomes such as enhanced operations, improved bottom line for retailers, increased operational efficiency for transit operators, and improved passenger satisfaction.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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CRM | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Robotic Process Automation | PaaS |
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2019 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at NEC US
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NEC US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD NEC US Technographics
NEC US is a Communications organization based in United States,
with around 700 employees and annual revenues of $800.0 million.
NEC US operates a diverse technology stack with applications such as
SAP Concur Expense, Hubspot Live Chat and Microsoft Power BI,
covering areas like Expense Management, Chatbots and Conversational AI and Analytics and BI.
NEC US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, HubSpot and Microsoft.
NEC US recently adopted applications including
Hubspot Live Chat in 2021, Cisco Webex Meetings in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NEC US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NEC US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NEC US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.