Needham, 02492-2302, MA,
United States
Needham Bank Technographics
Needham Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Needham Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 166 Needham Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Needham Bank has purchased the following applications: NCR Voyix D3 for Digital Banking in 2015, Qualtrics CustomerXM for Customer Experience in 2021, Palo Alto Cortex XSOAR for Incident Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Needham Bank is running and its propensity to invest more and deepen its relationship with NCR Voyix , Qualtrics , Wistia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Needham Bank revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Needham Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Needham Bank Tech Stack and Enterprise Applications
Needham Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix D3 | Digital Banking | ERP Services and Operations | n/a | 2015 | 2015 |
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Needham Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics CustomerXM | Customer Experience | CRM | n/a | 2021 | 2021 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2016 | 2016 |
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Needham Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palo Alto Networks | Legacy | Palo Alto Cortex XSOAR | Incident Management | ITSM | n/a | 2023 | 2023 |
In 2023 Needham Bank implemented Palo Alto Cortex XSOAR to centralize Incident Management and orchestrate the bank's security operations. The deployment was executed alongside network and endpoint modernization led by the Systems Engineering Manager, aligning XSOAR with ongoing identity and endpoint projects to support coordinated incident response.
The Cortex XSOAR implementation focused on case management, automated playbooks, alert triage workflows, and orchestration of remediation actions consistent with Incident Management platforms. Configuration work emphasized playbook-driven enrichment and standardized runbooks to reduce manual handoffs and bring consistent procedures to Security Operations.
Integrations connected Palo Alto Cortex XSOAR to the bank's deployed security stack, including Palo Alto Cortex XDR, GlobalProtect VPN, Rapid7, Varonis, Abnormal Security, and Rubrik, enabling automated alert ingestion, contextual enrichment, and programmatic containment steps. Operational scope covered the Security and Systems Engineering teams, tying incident orchestration to endpoint management and network monitoring components that were modernized during the same program.
Governance incorporated KPIs and SLAs established by engineering leadership, and workflows were aligned to SOX compliance processes. The broader security toolset deployment that included Cortex XDR and related controls was reported to save over $200,000, and the organization achieved a satisfactory rating on a SOX compliance audit.
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IT Service Management | ITSM |
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2021 | 2021 |
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Needham Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Needham Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Needham Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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VPN | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Needham Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Needham Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||