
Edinburgh, EH12 9EB,
United Kingdom
NHS National Services Scotland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NHS National Services Scotland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3600 NHS National Services Scotland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NHS National Services Scotland has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021, 8x8 eXperience Communications for Call Center in 2021, Click4Assistance for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NHS National Services Scotland is running and its propensity to invest more and deepen its relationship with Microsoft , 8x8, Inc. , Click4Assistance or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NHS National Services Scotland revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NHS National Services Scotland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
8x8, Inc. | Legacy | 8x8 eXperience Communications | Call Center | CRM | n/a | 2021 | 2021 |
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Click4Assistance | Legacy | Click4Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Collaboration | Collaboration |
|
2010 | 2010 |
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2021 | 2021 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Workforce Management | HCM |
|
2009 | 2009 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Digital Business Partner | Manager | IT | ||||
Customer Engagement & Development Director | Director | Customer Service | ||||
Customer Insights Manager | Manager | Customer Service | ||||
Head of Technology Change and Transformation | Director | IT | ||||
Contact and Call Center, Customer Journey, Digital Service, Customer Support, Customer Experience (C | Manager | Customer Service |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |