West Trenton, 8628, NJ,
United States
NJM Insurance Group Technographics
NJM Insurance Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NJM Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 NJM Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NJM Insurance Group has purchased the following applications: Workday Financial Management for ERP Financial in 2017, Workday HCM for Core HR in 2015, Hyland Nuxeo Insurance Claims Management for Insurance Claims Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NJM Insurance Group is running and its propensity to invest more and deepen its relationship with Workday , Oracle , Hyland or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NJM Insurance Group revenues, which have grown to $2.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NJM Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NJM Insurance Group Tech Stack and Enterprise Applications
NJM Insurance Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft ERP | Workday Financial Management | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, NJM Insurance Group migrated from Oracle PeopleSoft ERP to Workday Financial Management. The implementation focused on delivering ERP Financial capabilities to centralize treasury, business planning and corporate finance operations across the organization.
Workday Financial Management was configured to provide core financial modules including general ledger, accounts payable, accounts receivable, treasury management, and financial reporting and planning interfaces consistent with ERP Financial deployments. Configuration work included chart of accounts rationalization, role based security mapping, and development of queries and reports to support statutory and management reporting.
Integration work connected Workday Financial Management with Workday Adaptive Planning and with other enterprise systems, and business teams executed integration testing while adapting SQL based feeds and reports to maintain financial data flows. Operational coverage included Treasury, Business Planning and Analysis, Human Resources for headcount planning, and coordination with approximately 23 departments for budgeting and forecasting processes that covered roughly 2,500 employees.
Project governance was led through Information Technology and the Project Management Office with business representatives from Treasury and the Business Planning and Analysis unit owning requirements, test plans, training documentation and deployment memos. Ongoing operations include monthly maintenance, troubleshooting and report development, issue escalation and prioritization of defects, and documented current state to future state process changes, with activities that explicitly enabled closure of over 150 inaccurate open headcount records in the Workday system.
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NJM Insurance Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2015 | 2018 |
In 2015, NJM Insurance Group implemented Workday HCM to replace Oracle PeopleSoft HCM. The deployment targeted Core HR functions for the company’s approximately 2,500 users and assigned a corporate Change Management Lead within the Human Resources Department to assess, design, develop and implement change strategies for the program.
The Workday HCM deployment was configured to deliver centralized Core HR capabilities, including employee records, organizational management, position control and automated HR workflows for onboarding and lifecycle events. Configuration efforts emphasized role based security, business process configuration and tenant setup aligned to insurance sector HR requirements.
The program included data conversion and cutover planning from Oracle PeopleSoft HCM and extended operational coverage across corporate HR and the broader employee population. Operational scope encompassed HR business processes, master data migration and user enablement for approximately 2,500 employees using Workday HCM as the authoritative HRIS.
Governance centered in the Human Resources Department with the appointed Change Management Lead responsible for designing and executing change strategies, stakeholder engagement, communications and training to support rollout. The governance approach established HR decision rights, change controls and phased adoption to align existing HR workflows with Workday HCM.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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NJM Insurance Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | Hyland Nuxeo Insurance Claims Management | Insurance Claims Management | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, NJM Insurance Group implemented Hyland content services, integrating OnBase with Guidewire ClaimCenter to modernize claims document management. This initiative is described here as Hyland Nuxeo Insurance Claims Management supporting Insurance Claims Management and claims document management, the Hyland Nuxeo product name is an inferred label based on NJM’s documented use of Hyland content platforms rather than a direct product citation.
The implementation included large scale content migration of tens of millions of records into Hyland content repositories, and configuration of document capture, indexing, and secure access controls. Workflows were adapted to enable concurrent document access patterns to support adjuster productivity and claims processing throughput.
OnBase content services were integrated with Guidewire ClaimCenter to enable claims-centric content retrieval and to align document lifecycles with claim workflows. The integration supported adjusters across NJM’s U.S. insurance operations, improving access to claim files for functions such as claims adjudication and customer service.
Governance and rollout emphasized records migration sequencing, access rights mapping, and alignment of content workflows with ClaimCenter case management. Outcomes reported from the program include faster, concurrent access for adjusters, improved claims cycle times, and enhanced customer service in NJM’s U.S. insurance operations.
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Insurance Claims Management | ERP Services and Operations |
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2016 | 2016 |
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NJM Insurance Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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NJM Insurance Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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NJM Insurance Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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NJM Insurance Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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NJM Insurance Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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NJM Insurance Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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NJM Insurance Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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NJM Insurance Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Threat Modeling | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at NJM Insurance Group
Apps Being Evaluated by NJM Insurance Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-14 | NJM Insurance Group | Evaluated | RingCentral | RingCentral RingEX (formerly RingCentral MVP) | PBX, VoiP and Phone Systems | Collaboration |
| 2024-12-05 | NJM Insurance Group | Evaluated | Oracle | Oracle Insurance Insbridge Enterprise Rating | Insurance Pricing and Rating Engine | ERP Services and Operations |
| 2024-07-09 | NJM Insurance Group | Evaluated | Workday | Workday Financial Management | ERP Financial | ERP |