Molfetta, 70056,
Italy
Noienergia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Noienergia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16 Noienergia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Noienergia has purchased the following applications: Microsoft 365 for Collaboration in 2019, iBill Energy CRM for CRM, Utilities Customer Care and Billing in 2020, Aruba Cloud for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Noienergia is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Noienergia revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Noienergia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iBill | Legacy | iBill Energy CRM | CRM, Utilities Customer Care and Billing | CRM | n/a | 2020 | 2020 |
In 2020, NoiEnergia implemented iBill Energy CRM. The company appears on iBill's EnergyHub customer roster and is assumed to use iBill Energy CRM for customer care, billing related CRM activities and agent and portal workflows in Italy, consistent with the CRM,Utilities Customer Care and Billing category.
The implementation aligns with iBill's EnergyCRM feature set, with inferred module usage including CRM, agent portal, document management, and workflow automation. Configuration scope is expected to cover customer master records, case and ticket management, billing dispute and exception workflows, document capture and storage for invoices and notices, and an agent portal that supports customer interactions and self service.
Operational coverage centers on customer care and billing teams in Italy, enabling agent interfaces and customer portal workflows for billing related inquiries. Module usage is inferred from the vendor EnergyCRM product page, and governance activity is expected to focus on workflow rules, document retention, and role based access configured within iBill Energy CRM.
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aruba Cloud | Legacy | Aruba Cloud | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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