Norwich, NR1 2DH,
United Kingdom
Norfolk County Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Norfolk County Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22000 Norfolk County Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norfolk County Council has purchased the following applications: Audit Partnership Capture for AP Recovery Audit in 2016, Oracle Cloud HCM for Core HR in 2020, Click4Assistance for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norfolk County Council is running and its propensity to invest more and deepen its relationship with Audit Partnership , Oracle , Barclaycard or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norfolk County Council revenues, which have grown to $3.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norfolk County Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Audit Partnership | Legacy | Audit Partnership Capture | AP Recovery Audit | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Norfolk County Council engaged Audit Partnership to conduct an AP Recovery Audit using Audit Partnership Capture to identify and recover overpayments and to recommend process improvements in the council finance function. The engagement was scoped as an accounts payable recovery-audit assignment focused on AP transaction reviews across the council payables ledger in the United Kingdom, with Audit Partnership Capture serving as the analytics engine to extract transaction-level data and surface exceptions for further review.
The implementation emphasized transaction-level analytics, exception identification, recovery workflow support and forensic invoice tracing consistent with the capabilities of Audit Partnership Capture. Operational coverage targeted the finance and accounts payable teams, with findings and recovery candidates routed into existing finance remediation workflows and governance reviews, and recommendations provided to inform AP controls and process changes under the AP Recovery Audit engagement.
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Oracle E-Business Suite HRMS | Oracle Cloud HCM | Core HR | HCM | Insight Direct | 2020 | 2021 |
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Employee Recognition and Rewards Management | HCM |
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2021 | 2021 |
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Employee Self Service | HCM |
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2020 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2020 | 2021 |
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Payroll | HCM |
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2020 | 2021 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2020 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Click4Assistance | Legacy | Click4Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Natural Language Processing | AI-Powered Application |
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2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2020 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2021 | 2021 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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