Boston, MA, 2298,
United States
Insight Direct
Insight Direct, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Insight Direct collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Insight Direct | Oracle | Oracle Cloud ERP | ERP Financial | ERP |
| Insight Direct | Oracle | Oracle Procurement Cloud | Procurement | Procurement |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Norfolk County Council | Government | 22000 | $3.5B | United Kingdom | Oracle | Oracle Cloud ERP | ERP Financial | 2020 |
In 2020 Norfolk County Council procured Oracle Cloud ERP as its ERP Financial solution and initiated a program to replace its Oracle E-Business Suite estate. The project traces to Cabinet approval on 20 May 2019 and procurement of systems implementation services from Oracle Consulting Services via Insight Direct on 8 April 2020, with an agreed Implementation Plan and a targeted go-live date of November 2021.
The Oracle Cloud ERP deployment is a fully integrated SaaS HR and finance solution, implemented to cover UK local government HR, Finance, Procurement, Payroll, and Analytics capabilities. Oracle Cloud ERP configuration work focuses on core financials, procurement workflows, payroll processing for the authority, HR management for council staff, and embedded analytics for operational reporting, reflecting typical ERP Financial functional workflows.
Operational coverage is council wide, impacting HR, Finance, Procurement, Payroll, and analytics functions across Norfolk County Council. Delivery responsibilities are split across Oracle Consulting Services as the systems implementer procured via Insight Direct, with cloud adoption impact analysis delivered by Oracle Consulting Services and an engagement and communications plan delivered by Socitm Advisory, while business change delivery was the subject of a separate procurement.
Governance and rollout are driven by the agreed Implementation Plan, the Authority prioritising work to meet the November 2021 go-live, and concurrent delivery of non-technical artefacts including cloud adoption impact analysis, stakeholder engagement and communications, and business change delivery. The narrative documents the structured move from Oracle E-Business Suite to Oracle Cloud ERP within the ERP Financial category, with implementation sequencing aligned to technical configuration, stakeholder engagement, and business change activities.
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Norfolk County Council | Government | 22000 | $3.5B | United Kingdom | Oracle | Oracle Payroll Cloud | Payroll | 2020 |
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Norfolk County Council | Government | 22000 | $3.5B | United Kingdom | Oracle | Oracle Cloud HCM | Core HR | 2020 |
In 2020, Norfolk County Council implemented Oracle Cloud HCM as its Core HR system, migrating from Oracle E-Business Suite HRMS to centralize HR and payroll for county services. The deployment focused on the Direct Payment Support Services payroll and wider HR and payroll operations across Norfolk County Council, bringing internal control to payroll that had previously been managed by an external provider.
The implementation configured Oracle Payroll within Oracle Cloud HCM as the primary payroll engine, while Oracle APEX was linked to Oracle Fusion Cloud HCM to capture real-time personal assistant timesheet data. Automation components included an API and a mobile application for timesheet submission, and Robotic Process Automation functionality to run routine submission tasks, together reducing manual entry and enabling a paperless workflow.
Oracle Integration was used to connect the Cloud HCM environment to the councils mix of SaaS and on-premises applications for end-to-end process orchestration, providing a single source of truth for payroll and HR data. Operational coverage explicitly targeted the DPSS Payroll population, supporting about 1,300 service users and 2,500 personal assistants, and shifted payroll processing from a weekly manual cadence to a consolidated monthly process.
Evosys acted as the global Oracle implementation partner to tailor DPSS Payroll to Norfolk County Council requirements, with Insight Direct engaged as the SI/VAR supporting procurement and delivery. Governance changes included centralizing payroll ownership within the council, standardizing data collection, and aligning payroll processes to United Kingdom government reporting requirements to improve transparency and reduce data entry errors.
Documented outcomes from the deployment include substantial reductions in manual effort, Norfolk reporting a 50 percent saving in staff time for payroll related tasks, processing more than 75 percent of transactions digitally, and capturing an additional saving of 14 staff days per month through RPA. The council reports that one person can now run the consolidated monthly payroll in less than a week, and that API and mobile driven submissions reduced what was previously weeks of manual work to hours.
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Government | 22000 | $3.5B | United Kingdom | Oracle | Oracle Analytics Cloud | Analytics and BI | 2020 |
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Government | 22000 | $3.5B | United Kingdom | Oracle | Oracle Procurement Cloud | Procurement | 2020 |
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Government | 22000 | $3.5B | United Kingdom | Oracle | Oracle Cloud EPM | EPM | 2020 |
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