Norfolk, 23523, VA,
United States
Norfolk Tug Company Technographics
Norfolk Tug Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norfolk Tug Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Norfolk Tug Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norfolk Tug Company has purchased the following applications: Microsoft 365 for Collaboration in 2018, FullStory for Customer Experience in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norfolk Tug Company is running and its propensity to invest more and deepen its relationship with Microsoft , FullStory , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norfolk Tug Company revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norfolk Tug Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norfolk Tug Company Tech Stack and Enterprise Applications
Norfolk Tug Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Norfolk Tug Company deployed Microsoft 365 to provide core Collaboration capabilities across its 50-employee organization. The company references Microsoft 365 on its public website, indicating Microsoft 365 is the primary collaboration platform supporting corporate communication and document workflows for the business.
Configuration centers on standard Microsoft 365 modules, with Exchange Online for email, SharePoint Online and OneDrive for document storage and collaboration, Teams for messaging and meetings, and Office desktop applications for productivity. These components map directly to Collaboration category functionality, including unified communication, cloud document versioning, and shared workspaces for operational teams.
Operational coverage is company-wide, supporting administrative, operations, and fleet support functions, with day-to-day IT administration proportionate to a 50-person firm. Governance is likely organized around centralized account provisioning, role-based access to shared sites, and structured document libraries within the Microsoft 365 Collaboration environment to maintain consistent team communication and document control.
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Norfolk Tug Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Norfolk Tug Company deployed FullStory on its public website. FullStory is used as a Customer Experience application to capture session replay and behavioral analytics across the company website, establishing a data source for digital experience analysis.
The FullStory implementation focuses on core Customer Experience capabilities, including session replay, event-level behavioral analytics, heatmaps, funnel analysis, and segmentation. Instrumentation was implemented directly on the site to record page-level interactions and custom events, with configuration work on sampling, event definitions, and tagging to support usability review and issue triage.
Operationally the deployment supports marketing, customer support, and operations teams for triage, usability analysis, and digital experience monitoring. Governance centers on role-based access to session data, retention settings, and routine session review workflows to align session capture with privacy and operational requirements.
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Norfolk Tug Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Norfolk Tug Company implemented Microsoft Azure Cloud Services as its Application Hosting and Computing Services to host and operate its public website. The deployment uses Microsoft Azure Cloud Services to provide web hosting, scalable compute for site workloads, object storage for media and document assets, and managed certificate and DNS functions, with platform monitoring and logging configured to observe availability and performance. Configuration and automation emphasize platform-managed hosting and service orchestration typical of the Application Hosting and Computing Services category, reducing reliance on on-premises servers and centralizing site operations in the cloud.
Operational scope is focused on the corporate website and external customer communications, affecting IT operations, customer service touchpoints, and commercial visibility. Governance is handled by the internal IT lead who manages deployments, content updates, and certificate renewal, reflecting a compact governance model suitable for a 50-employee maritime operator. The implementation positions Microsoft Azure Cloud Services as the foundational Application Hosting and Computing Services layer for Norfolk Tug Company, centralizing hosting and operational monitoring for the company site.
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Norfolk Tug Company
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Apps Being Evaluated by Norfolk Tug Company Executives
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