Norgas Carriers Technographics
Norgas Carriers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norgas Carriers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23 Norgas Carriers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norgas Carriers has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020, Hubspot CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norgas Carriers is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Marin Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norgas Carriers revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norgas Carriers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norgas Carriers Tech Stack and Enterprise Applications
Norgas Carriers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Norgas Carriers implemented Hubspot Live Chat on their website. The deployment established a web-based conversational entry point for a 23 employee transportation firm in Norway, positioning Hubspot Live Chat as the companys Chatbots and Conversational AI solution to support customer service and sales inquiries.
Configuration centered on live chat widget behavior, automated chatflows and visitor targeting, and transcript capture for follow up. Hubspot Live Chat was configured to present proactive greetings, capture lead details through chat interactions, and escalate to a human operator when required, reflecting standard conversational routing and session handoff patterns for this category.
Operational coverage is limited to the corporate website and impacts customer-facing operations and sales functions, with chat handling assigned to front line service staff and sales personnel. Governance focused on scripted responses, template management and basic response time rules to maintain consistent handling of inbound web conversations.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Norgas Carriers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Norgas Carriers implemented Microsoft 365 as its primary Collaboration platform for the 23 employee Norway based transportation company. The deployment established a cloud first Microsoft 365 tenant to centralize core communication and content services across the organization.
The implementation leverages typical Microsoft 365 Collaboration capabilities, including hosted email and calendaring, team collaboration and chat, document libraries and intranet style team sites, and user file sync. Configuration work aligned standard modules such as Exchange Online mailboxes, Microsoft Teams channels for operational coordination, SharePoint team sites for document management, and OneDrive for individual file storage.
Public site references indicate they are using Microsoft 365 on their website, which signals the tenant is also surfaced for at least some web facing content or service endpoints. Operational coverage is company wide, supporting business functions such as operations, scheduling, and administrative workflows within the transportation business.
Governance is organized at the tenant level through the Microsoft 365 admin center with identity and access managed via Azure Active Directory for user provisioning and access controls. Administrative scope for a 23 person firm is proportionate, focusing on centralized user management, permissions governance, and standard security and compliance settings native to Microsoft 365.
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Norgas Carriers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Norgas Carriers implemented Hubspot CRM as its primary CRM. The 23 employee transportation firm in Norway deployed Hubspot CRM as a cloud SaaS instance and instrumented it on the company website for inbound lead capture and contact enrichment. The deployment emphasizes core CRM capabilities including contact and company records, deal pipeline management, web forms, email templates, activity tracking, and basic marketing automation. This configuration centralizes customer contact data and provides visibility into the sales pipeline consistent with CRM operational terminology.
Operational scope concentrates on sales and marketing functions, with Hubspot CRM configured for contact segmentation, deal stage orchestration, email campaign management, and simple workflow automations. Website instrumentation routes form submissions and captured leads directly into contact records and the deal pipeline for follow up. Governance is implemented through role based access and basic pipeline configuration, reflecting a small team rollout model appropriate for a 23 employee organization.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Norgas Carriers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Norgas Carriers
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Apps Being Evaluated by Norgas Carriers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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